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Sportsbook Jobs (NOW HIRING)

Seminolehardrock

The Sportsbook Dual Rate Supervisor will serve as a supervisor and Sportsbook Agent, when needed. As a supervisor they will oversee Sportsbook as assigned and in both roles they will ensure world ...

Rivers Casino

Sportsbook Writer

Schenectady, NY · On-site

Sportsbook Writer Department: Sportsbook Reports To: Supervisor Sportsbook FLSA Designation: Non-exempt License Type: Gaming Target Pay: Start - $23.94 One Year - $26.60 Essential Job Functions:

Seminolehardrock

Hands-on and can learn the category and support the broader Retail business and its stakeholders across Retail Sportsbook operations * Exceptional communication/ problem solving skills to clearly ...

Seminolehardrock

$13.50 - $17.25/hr

Oversee and manage day-to-day customer satisfaction and operations of a Sportsbook, including developing team members, implementing strategies to increase productivity and revenues, and ensuring ...

Rivers Casino

PT Writer Sportsbook

Philadelphia, PA · On-site

The Sportsbook Writer is familiar with the range of betting offers and actively communicates these to our guests. The Sportsbook Writer is aware of and contributes to sportsbook action plans and ...

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Sportsbook information

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$44.5K

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$135K

How much do sportsbook jobs pay per year?

As of Jul 17, 2026, the average yearly pay for sportsbook in the United States is $81,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sportsbook Manager, and why are they important?

To thrive as a Sportsbook Manager, you need strong analytical skills, knowledge of sports betting markets, and experience in gaming operations, often supported by a degree in business, finance, or a related field. Proficiency with sportsbook software platforms, odds calculation tools, and compliance systems is crucial. Excellent decision-making, customer service, and leadership abilities help you manage staff and deliver a positive client experience. These skills ensure accurate risk management, regulatory compliance, and effective team performance in a fast-paced, competitive environment.

What Are Sportsbook Jobs?

The most common sportsbook jobs include sportsbook writer and sportsbook manager. As a sportsbook writer, your responsibilities typically include greeting customers, taking payments or tickets for sports or race bets, closing or opening cash floats, exchanging paper currency for coins or chips, working tables where people gamble on sports, moving or paying off bets, and educating people about odds. As a sportsbook manager, your duties may include evaluating marketing campaigns for your employer, analyzing competitor activity to provide information for new product promotions or developments, maintaining and updating a betting website, creating and delivering reports, and evaluating new features for functionality.

How does a typical day look for someone working in a sportsbook operations role?

In a sportsbook operations role, your day often starts with reviewing betting lines, monitoring market movements, and ensuring all odds are competitive and accurate. You'll coordinate closely with traders, customer support, and risk management teams to respond to betting activity, handle payouts, and address any irregularities. Regular tasks include updating the sportsbook platform, analyzing betting patterns for potential risks, and collaborating on promotional campaigns. The environment is fast-paced and data-driven, with strong attention to detail and quick decision-making skills being essential.

What is a sportsbook?

A sportsbook is a company or venue that accepts bets on various sporting events. These bets can be placed on the outcomes of games, individual player performances, or specific events within a match. Sportsbooks set odds for each event, allowing bettors to choose how much to wager and potentially win money based on the odds provided. They operate both online and in physical locations, and are regulated by local gambling authorities to ensure fair play and responsible betting.

What is the difference between Sportsbook vs Sportsbook Agent?

AspectSportsbookSportsbook Agent
CredentialsKnowledge of betting odds, sports, and regulationsCustomer service skills, basic understanding of betting
Work EnvironmentOnline platforms, betting shops, casinosCustomer-facing, retail or online support
Industry UsageCore role in setting odds and managing betsAssist customers, process bets, handle inquiries
Search & Comparison IntentUnderstanding sportsbook operationsCustomer support roles in sportsbooks

While a Sportsbook is responsible for setting odds and managing betting operations, a Sportsbook Agent focuses on assisting customers, processing bets, and providing support. Both roles are essential in the sports betting industry, but they differ in responsibilities and required skills.

More about Sportsbook jobs
What cities are hiring for Sportsbook jobs? Cities with the most Sportsbook job openings:
What are the most commonly searched types of Sportsbook jobs? The most popular types of Sportsbook jobs are:
What states have the most Sportsbook jobs? States with the most job openings for Sportsbook jobs include:
What job categories do people searching Sportsbook jobs look for? The top searched job categories for Sportsbook jobs are:
Sportsbook jobs near you
Infographic showing various Sportsbook job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $81,980 per year, or $39.4 per hour.

Dual Rate Supervisor Sportsbook - Sportsbook

160 Hard Rock Casino Cincinnati LLC

Cincinnati, OH

Full-time

Posted 24 days ago

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Sportsbook Dual Rate Supervisor

Overview:

At Hard Rock we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Hard Rock is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset. 

Responsibilities:

The Sportsbook Dual Rate Supervisor will serve as a supervisor and Sportsbook Agent, when needed. As a supervisor they will oversee Sportsbook as assigned and in both roles they will ensure world-class hospitality, building loyalty, and creating legendary experiences for both guests and employees.  Both roles are fast-paced and require operational savvy, unwavering enthusiasm and resilience, and a passion for excellence.

Dual Rate Duties

  • Support Sportsbook Agents to effectively de-escalate customer disputes and answer questions
  • Issue and reconcile cash drawers for Sportsbook Agents
  • Liaise with customer base in-person to provide product education and develop loyal relationships
  • Work with HRD Risk Management team in the monitoring Sportsbook risk and liability
  • In conjunction with security and surveillance, identify banned, self-excluded, or prohibited sports pool patrons
  • Collaborate with the Compliance Department to ensure product and operating procedures are compliant with all regulations, including IC’s, SOP’s, AML, Title 31, etc.
  • Knows and abides by Ohio CCC regulations, internal controls and company policies and procedures
  • Leads by example; learns and shows proficiency in performing all duties required/performed by his/her work groups.
  • Ensures all guest problems are handled quickly to ensure guest satisfaction within the established guidelines.

Sportsbook Agent Responsibilities

  • Professionally engage patrons to effectively resolve disputes and answer questions while enhancing the customer experience
  • Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures
  • Communicate and promote our menu of wagering options and promotions to patrons
  • Strong knowledge of when and where to escalate potential complaints, business risks, and potential VIP customers
  • Maintains a neat and well-stocked window for the next shift
  • Knows and abides by Ohio CCC regulations, internal controls and company policies and procedures 

Knowledge, Skills & Abilities

  • Must possess strong leadership skills.
  • Demonstrated ability to communicate effectively, both verbal and written.
  • Demonstrated ability to deal effectively with employees at all levels.
  • Strong organizational and analytical skills.
  • Computer literacy.
  • Ability to handle complex and emotional issues.
  • Act as a role model to other employees and always leads by example.
  • Adhere to all regulatory, company and department policies and procedures.
  • Must project professionalism and possess excellent verbal and written communication skills.
  • Professional appearance.
  • Team player.

Education and Experience

  • Sportsbook experience required
  • Strong operational background, preferably in a high volume, fast-paced environment.
  • 1 year of leadership in service or gaming environment preferred.

Required Certification/License

  • Ability to obtain Gaming Occupational License in the State of Ohio