Sports Account Executive Jobs (NOW HIRING)

Account Executive

Dallas, Texas

On Site

THE RUNDOWN

Playfly Sports is looking for an Account Executive to join our team in Dallas, Texas.

Account Executives act as the primary liaison between our current client base and Atletico Dallas and focuses on driving revenue through ticket sales. (season, group, and premium sales) The Account Executive's revenue will be generated primarily from outbound phone calls. This role would be a fit for those with a desire to start and grow a career in the sports ticket sales industry. These calls will be supplemented with email marketing, face-to-face presentations, and in-arena/stadium tours. Additional duties include handling all forms of inbound communication and being able to address and answer all questions, comments, or concerns, conducting onsite and offsite appointments, and attending season ticket member events. Day-to-day leadership and mentoring of this position will be provided by the Playfly Aspire Leadership. Account Executives will receive the tools, programs, and systems necessary to "BE GREAT."

WHAT YOU'LL ACCOMPLISH

Sell a full menu of products

Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for Atletico Dallas. Inventory available for sale across this location includes, but is not limited to season tickets, group tickets, premium inventory, partial/mini-plan ticket packages, and single-game tickets.

Meet or exceed sales goals while providing superior customer service

Grow sales portfolio continuously by attracting additional business leads

Manage and retain large account base of premium seating, season ticket members, and group sales clients

Service all existing season ticket members

Facilitate season ticket member upgrades and additional seat requests

Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base

Maintain records of all prospects and customers within the ticketing database

Make a minimum of 30 connections (conversations) with fans daily

Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans

The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals

Work home games and season ticket member events, performing various ticket sales and service duties throughout the game

Provide exceptional customer service to fans

Perform sales and relationship cultivation phone calls, text messages, emails etc. with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers

Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages

Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue

Execute season ticket retention programs and build relationships with assigned season ticket-holders

Manage and retain large account base of premium seating, season ticket members, and a group sales list

Other job-related duties as assigned

WHAT YOU'LL BRING

Bachelor's degree is preferred but not required

Experience with ticketing software and CRM program preferred

Previous customer service or retail sales experience; display a genuine desire to help people.

Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented

Excellent communication, presentation and listening skills

Ability to work well with others and comfortable taking initiative

Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported

Ability to work nights and weekends when needed

Ticketing software experience is a plus

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Availability to work outside typical office hours including nights and weekends as needed

The work is sedentary in nature

Walking, standing, bending and carrying of light office items is required

The work is typically performed in an adequately lighted and climate-controlled office environment

May require occasional travel