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Spoc Jobs (NOW HIRING)

SPOC Energy

Applications Specialist (ERP)

Trussville, AL · On-site

Position Summary SPOC Energy is seeking an Applications Specialist to support and optimize our Microsoft Dynamics 365 Business Central ERP environment. This individual will play a key role in our ERP ...

SPOC Energy

Systems Administrator

Trussville, AL · On-site

Position Summary SPOC Energy is seeking an experienced Systems Administrator to help manage and support our Microsoft cloud and on-premises infrastructure. This role will be responsible for ...

SPOC Energy

Systems Administrator

Trussville, AL · On-site

Position Summary SPOC Energy is seeking an experienced Systems Administrator to help manage and support our Microsoft cloud and on-premises infrastructure. This role will be responsible for ...

SPOC Energy

Applications Specialist (ERP)

Trussville, AL · On-site

Position Summary SPOC Energy is seeking an Applications Specialist to support and optimize our Microsoft Dynamics 365 Business Central ERP environment. This individual will play a key role in our ERP ...

Kaplan, Inc.

Job Title Student Success Manager (SPOC) Military For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of ...

SPOC Energy

Materials and Supply Planner

Trussville, AL · On-site

This role serves as the business owner for SPOC's Supply Readiness Assessment by evaluating customer demand, supplier commitments, material availability, inventory position, and planning constraints ...

Kaplan, Inc.

NY · On-site

Job Title Student Success Manager (SPOC) Military For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of ...

SPOC Energy

Materials and Supply Planner

Trussville, AL · On-site

This role serves as the business owner for SPOC's Supply Readiness Assessment by evaluating customer demand, supplier commitments, material availability, inventory position, and planning constraints ...

Sierra Pacific Orthopedics

Often referred to as "SPOC," we opened our first facility in 2002, and we have grown ever since to provide exceptional expertise dedicated to making patient's lives better. Our renowned doctors are ...

Sierra Pacific Orthopedics

Often referred to as "SPOC," we opened our first facility in 2002, and we have grown ever since to provide exceptional expertise dedicated to making patient's lives better. Our renowned doctors are ...

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Spoc information

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How much do spoc jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for spoc in the United States is $15.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What is a SPOC (Single Point of Contact)?

A SPOC, or Single Point of Contact, is an individual or team designated as the primary liaison between an organization and its clients, customers, or internal departments. The SPOC is responsible for managing communication, resolving issues, and ensuring that requests are addressed efficiently. This role helps streamline information flow, reduce confusion, and maintain accountability by having one clear channel for communication. SPOCs are commonly used in IT support, project management, and customer service environments. By centralizing contact through a SPOC, organizations can provide better service and faster response times.

What are the key skills and qualifications needed to thrive as a SPOC (Single Point of Contact), and why are they important?

To thrive as a SPOC, you need strong organizational skills, in-depth knowledge of company processes, and experience in customer service or project coordination. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, problem-solving ability, and the capacity to manage multiple stakeholders make someone stand out in this position. These skills ensure streamlined communication, efficient issue resolution, and enhanced satisfaction for both internal teams and external clients.

How does a SPOC (Single Point of Contact) typically collaborate with different departments to resolve client issues efficiently?

As a SPOC, you serve as the primary liaison between clients and internal teams, ensuring clear and timely communication. This involves regularly coordinating with departments such as technical support, operations, and sales to gather information, escalate issues, and provide comprehensive solutions to clients. Effective collaboration often requires strong organizational and interpersonal skills, as you'll need to manage multiple requests, prioritize tasks, and keep all stakeholders informed of progress. Building strong working relationships internally is key to resolving client issues swiftly and maintaining high satisfaction levels.

What is the difference between Spoc vs Support Engineer?

AspectSpocSupport Engineer
CredentialsTypically requires certifications like ITIL, CompTIA, or vendor-specific certificationsOften requires similar certifications, with emphasis on technical troubleshooting skills
Work EnvironmentCustomer-facing, often in IT service management or client support rolesTechnical support teams, help desks, or service centers
Industry UsageCommon in IT, telecom, and service industriesWidespread across IT, software, and hardware support sectors
Search & Comparison IntentPeople compare Spoc vs Support Engineer to understand roles, responsibilities, and career paths

While both Spoc and Support Engineer roles involve technical support, Spoc typically acts as a single point of contact for clients, managing communication and coordination, whereas Support Engineers focus on troubleshooting and resolving technical issues. Understanding these differences helps in choosing the right career path or job role in the support domain.

More about Spoc jobs

What cities are hiring for Spoc jobs?

Cities with the most Spoc job openings:

What states have the most Spoc jobs?

States with the most job openings for Spoc jobs include:

What job categories do people searching Spoc jobs look for?

The top searched job categories for Spoc jobs are:

Spoc jobs near you
Infographic showing various Spoc job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 3% Part Time, 1% Temporary, and 10% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $31,967 per year, or $15.4 per hour.

Applications Specialist (ERP)

Trussville, AL • On-site

SPOC Energy
See more jobs at SPOC Energyexternal

Full-time

Posted 22 days ago

Job description

Position Summary

SPOC Energy is seeking an Applications Specialist to support and optimize our Microsoft Dynamics 365 Business Central ERP environment. This individual will play a key role in our ERP implementation and long-term operational support by ensuring data integrity, validating business processes, supporting end users, and collaborating with departments across the organization.

This role bridges business operations and technology, working closely with Finance, Operations, Engineering, Supply Chain, Manufacturing, Sales, and IT to continually improve ERP functionality and business processes.

Primary Responsibilities

  • Support daily operation of Microsoft Dynamics 365 Business Central.
  • Troubleshoot ERP application issues and work with users to resolve functional problems.
  • Assist with ERP implementation activities, testing, deployment, and user adoption.
  • Perform data validation, cleansing, normalization, and ongoing maintenance.
  • Validate master data including:
    • Customers
    • Vendors
    • Inventory Items
    • Bills of Material
    • Routings
    • Work Centers
    • Pricing
    • General Ledger mappings
  • Identify duplicate, inconsistent, or inaccurate business data.
  • Execute User Acceptance Testing (UAT) and regression testing.
  • Create and maintain system documentation and standard operating procedures.
  • Train users on ERP functionality and business processes.
  • Support workflow configuration and continuous process improvement initiatives.
  • Assist with reporting, dashboards, and data analysis.
  • Work with implementation partners to resolve application issues.
  • Coordinate system changes through testing and change management procedures.
  • Participate in future ERP enhancements and module rollouts.

Required Qualifications

  • 3+ years supporting ERP or enterprise business applications.
  • Experience with Microsoft Dynamics 365 Business Central preferred.
  • Strong understanding of ERP concepts including:
    • Inventory
    • Purchasing
    • Manufacturing
    • Sales
    • Finance
  • Experience performing data cleansing, migration, and validation.
  • Excellent analytical and troubleshooting skills.
  • Strong documentation and communication abilities.
  • Ability to work directly with business stakeholders.
  • High attention to detail.

Preferred Qualifications

  • Bachelor’s degree in IT / Computer Science
  • Microsoft Dynamics 365 Business Central experience.
  • Experience with Microsoft Power Platform.
  • Knowledge of SQL and reporting tools.
  • Manufacturing ERP experience.
  • Experience with Azure DevOps or project management tools.
  • Understanding of Microsoft 365 ecosystem.

Desired Personal Attributes

  • Detail-oriented
  • Process driven
  • Customer focused
  • Continuous learner
  • Strong communicator
  • Collaborative
  • Self-motivated
  • Organized

What Success Looks Like

  • High ERP data quality
  • Reliable business processes
  • Successful ERP adoption
  • Accurate reporting
  • Efficient user support
  • Continuous improvement mindset

AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER

Please advise us of any reasonable accommodation you may need in completing our application process.

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