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Spire Energy Customer Service Jobs (NOW HIRING)

Spire Energy

Agent I, Contact Center

Saint Louis, MO

$15.75 - $21.50/hr

... energy to our team. At Spire, we're dedicated to understanding our customers' needs and goals to ... Because we believe that offering our customers the best service means bringing together the best ...

Spire Energy

Service Apprentice

Magee, MS

Spire Inc. Summary Spire is seeking a Service Apprentice to work in the Mississippi operations ... Because we believe that offering our customers the best service means bringing together the best ...

Spire Energy

Warehouseperson - USW

Lake Lotawana, MO

$15.25 - $18.75/hr

Spire Inc. Company Overview We are committed to understanding the needs of the homes and businesses ... Because we believe that offering our customers the best service means bringing together the best ...

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How much do spire energy customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for spire energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the hiring process like at Spire?

The hiring process for a Spire Energy Customer Service position typically involves submitting an online application, completing an initial phone or virtual interview, and participating in in-person interviews or assessments. Candidates may also undergo background checks and skills evaluations relevant to customer service roles.

What are some common challenges faced by Spire Energy Customer Service representatives, and how are they supported in handling these situations?

Spire Energy Customer Service representatives often deal with a high volume of inquiries, including billing issues, service interruptions, and emergency situations. One common challenge is managing difficult or upset customers while maintaining professionalism and empathy. To support representatives, Spire Energy provides comprehensive training, access to knowledge bases, and ongoing coaching. Team leads and supervisors are readily available to assist with complex cases, ensuring that employees feel supported and equipped to deliver effective solutions.

Is Spire Energy a good company to work for?

Spire Energy Customer Service roles are part of a utility company that emphasizes safety, customer communication, and technical skills. Employees often cite stable employment and opportunities for training, but experiences can vary based on location and position. It is advisable to review specific reviews and job postings for detailed insights.

How much does Spire pay their employees?

Spire Energy customer service representatives typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. The company may also offer benefits such as health insurance and retirement plans, and roles often require strong communication skills and familiarity with customer service tools.

What is the difference between Spire Energy Customer Service vs Spire Energy Meter Reader?

AspectSpire Energy Customer ServiceSpire Energy Meter Reader
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, technical knowledge often preferred
Work EnvironmentOffice-based, call centers, or remoteFieldwork, outdoor environment, on-site
Employer & Industry UsageCustomer support for utility servicesReading meters, data collection for utilities

Spire Energy Customer Service roles focus on assisting customers with billing, service inquiries, and account management, typically in an office or remote setting. In contrast, Spire Energy Meter Readers perform fieldwork, physically reading meters at customer locations. Both roles require a high school diploma, but customer service positions emphasize communication skills, while meter readers need technical knowledge and outdoor work capability.

What are Spire Energy Customer Service representatives?

Spire Energy Customer Service representatives are professionals who assist customers with their natural gas service needs. They handle inquiries about billing, account management, service interruptions, new service requests, and resolving technical or account-related issues. These representatives aim to provide clear information and support to ensure customer satisfaction and address any concerns related to Spire Energy services.

What are the key skills and qualifications needed to thrive as a Spire Energy Customer Service Representative, and why are they important?

To thrive as a Spire Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and phone systems is typically required. Patience, active listening, and a customer-focused attitude help representatives effectively address customer concerns and resolve issues. These skills ensure efficient service delivery, positive customer experiences, and retention in a utility company environment.

What skills are needed for Spire jobs?

Spire Energy customer service roles require strong communication and problem-solving skills, along with the ability to handle customer inquiries professionally. Basic computer proficiency and knowledge of utility services are also important, and some positions may require relevant certifications or training. Adaptability and a customer-focused attitude are essential for success in these roles.
More about Spire Energy Customer Service jobs
What job categories do people searching Spire Energy Customer Service jobs look for? The top searched job categories for Spire Energy Customer Service jobs are:
Spire Energy Customer Service jobs near you
Infographic showing various Spire Energy Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 3% As Needed, 84% Part Time, 2% Temporary, and 9% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Energy Customer Service Representative

Centerra Co-op

Ashland, OH

$13.75 - $18.75/hr

Other

Posted 12 days ago

Job description

Job Title: Energy CSR
Reports to: Energy Lead
Employment Status: Full time, hourly, non-exempt
Position Objective: The Customer Service Representative serves as a direct point of contact for customers and operations. The goal is to ensure all customers receive an above average level of service, respond to inquiries about propane & liquid fuel orders to meet the cooperative's mission and goals which will ultimately result in outstanding customer service.
Occupation Specific Tasks:
  • Ability to interact with customers in a consistently positive and professional manner
  • Managing large amounts of inbound telephone calls in a timely manner
  • Identifying customers' needs, clarify information, research every issue and providing solutions
  • Handle all paperwork associated with customer transactions
  • Enter orders into software systems daily
  • Develop product knowledge to answer customer inquiries
  • Manage payments for propane fills and fill customer tanks
  • Work in a well-organized manner
  • Support other positions as needed
  • Perform other tasks as assigned by the manager
Skills/Qualifications:
  • Excellent written and verbal communication skills
  • Microsoft Office experience
  • Customer Service skills
  • Must have good analytical and mathematical skills
  • Ability to multi-task, set priorities and manage time effectively
  • Knowledge of propane and liquid fuel a plus
  • Must be able to lift 50# repetitively throughout the day

Education: High School Graduate or equivalent.
Centerra supports teammates that are curious, humble and committed.
By signing this application, I authorize Centerra Co-op to conduct a background check to verify the information provided. I understand that this may include, but is not limited to, criminal records, employment history, and credit reports. I consent to the collection, use, and disclosure of this information for employment/rental purposes. I acknowledge that I have the right to dispute any inaccuracies in the report. Centerra Co-op complies with all applicable federal and state laws regarding background checks.
By signing this application, you are agreeing to Centerra's drug-free workplace.

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