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Commission Txu Energy Customer Service Jobs (NOW HIRING)

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TXU Energy Team Lead

Houston, TX · On-site

$30K - $35K/yr (+ commission)

Job Summary: We're seeking a driven TXU Energy Team Lead to lead a high-performance sales team ... This leadership position offers a base pay commensurate with experience , plus uncapped commission ...

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TXU Energy Retail Team Lead

Mcallen, TX · On-site

$25K/yr (+ commission)

Drive customer acquisitions for TXU Energy products and services * Implement effective sales strategies to increase market share * Track team performance metrics and report results * Reduce ...

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TXU Energy Retail Sales Associate

Mcallen, TX · On-site

$50K - $90K/yr

We provide exceptional customer service and quality products in a dynamic retail environment, work ... Uncapped commission + bonuses. * Flexible schedule * Great work environment * Career Growth ...

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How much do commission txu energy customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for commission txu energy customer service in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a Commission TXU Energy Customer Service representative?

Commission TXU Energy Customer Service representatives are professionals who assist customers with inquiries, billing issues, and service requests related to TXU Energy, a major electricity provider in Texas. They often work on a commission or incentive-based structure, earning bonuses for achieving sales or service targets. Their responsibilities include resolving customer concerns, providing information about energy plans, and ensuring a positive customer experience. These representatives may interact with customers via phone, email, or chat and need strong communication and problem-solving skills.

What skills and qualifications are needed to thrive as a Commission TXU Energy Customer Service representative?

To thrive as a Commission TXU Energy Customer Service representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer applications is typically required. Excellent communication, patience, and active listening are soft skills that set top performers apart in this role. These competencies ensure effective resolution of customer issues, promote satisfaction, and drive commission-based sales success.

What are common challenges faced by Commission TXU Energy Customer Service representatives, and how can they be addressed?

Commission TXU Energy Customer Service representatives often encounter challenges such as managing high call volumes, resolving complex billing inquiries, and handling upset customers. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Leveraging available resources, working closely with team leads, and participating in ongoing training can help representatives effectively address these challenges while maintaining a positive customer experience.

What is the difference between Commission Txu Energy Customer Service vs Customer Service Representative?

AspectCommission Txu Energy Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; some roles may require additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, office settings, or remote work within energy companiesCall centers, retail locations, or office environments across various industries
Employer & IndustryEnergy providers, specifically TXU EnergyVarious industries including retail, telecom, utilities, and more
Job FocusHandling customer inquiries, billing, service issues related to energyAssisting customers with product info, complaints, and service requests

The main difference is that Commission Txu Energy Customer Service roles focus specifically on energy-related customer support within TXU Energy, often involving specialized knowledge of energy services and billing. Customer Service Representatives work across multiple industries with similar skills but may not have the industry-specific focus on energy services.

What are the main duties of a Commission Txu Energy Customer Service representative?

A Commission Txu Energy Customer Service representative handles customer inquiries related to energy services, billing, account management, and service issues. They assist customers via phone, email, or chat, and use customer management tools to resolve problems efficiently while maintaining a high level of service quality.
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Commission Txu Energy Customer Service jobs near you
Infographic showing various Commission Txu Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service TXU

SmoothStar Tech

Corpus Christi, TX • Remote

Full-time

Re-posted 2 days ago

Job description

Smoothstar Tech is hiring qualified canindates for work from home customer service position with TXU Energy. Agents will.serve customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Review, analyze and respond to customer billing inquiries

Resolve customer issues or questions Processing payment deferrals. Attempt to save customers who may be moving, unhappy with the plan or current rate Quickly identify customer needs in first few minutes of the call to offer the appropriate plan Accurately enroll the customer in the correct plan Customer Service Representative Job Qualifications: 1 year of customer: call center, retail or helpdesk. Strive to resolve the customer issues on the first call Demonstrate knowledge of TXU Energy processes and policies .

Build trust and rapport with the TXU Customer through clear, respectful interaction Always strive to ensure that overall customer satisfaction remains high, while resolving issues Understand "client call flow" and Texas Utility regulation Ensure no Public Utilities Commission Complaints are filed Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation

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