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Internship Txu Energy Customer Service Jobs (NOW HIRING)

SmoothStar Tech

Customer Service TXU

$16.50 - $22.25/hr

Customer Service Representative Smoothstar Tech is hiring qualified candidates for work from home customer service position with TXU Energy. Agents will serve customers by providing product and ...

Cannon Employment Solutions

Sales Agent

Houston, TX · On-site

$900 - $2.0K/wk

Agents needed to help launch a new, state-wide marketing campaign for TXU Energy, the largest ... Join TXU Team and build a career by helping lower customers utility bills through government ...

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How much do internship txu energy customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internship txu energy customer service in the United States is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Internship Txu Energy Customer Service vs Customer Service Representative?

AspectInternship Txu Energy Customer ServiceCustomer Service Representative
CredentialsTypically students or entry-level, no formal certification requiredHigh school diploma or equivalent; some roles may prefer certifications
Work EnvironmentInternship setting, training-focused, part-time or temporaryFull-time or part-time in call centers, offices, or remote
Industry UsageUsed as a training or entry point within energy companiesCustomer-facing role across various industries including energy

The Internship Txu Energy Customer Service is an entry-level, training-focused position designed for students or those new to the energy industry. In contrast, a Customer Service Representative is a full-time role involving direct customer interaction, often requiring more experience or certifications. Both roles serve customer needs but differ mainly in experience level, duration, and scope of responsibilities.

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Internship Txu Energy Customer Service jobs near you
Infographic showing various Internship Txu Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,193 per year, or $18.8 per hour.

Customer Service TXU

SmoothStar Tech

Remote

$16.50 - $22.25/hr

Other

Re-posted 16 days ago

Job description

Customer Service Representative

Smoothstar Tech is hiring qualified candidates for work from home customer service position with TXU Energy. Agents will serve customers by providing product and service information; resolving product and service problems.

Job Duties:
  • Review, analyze and respond to customer billing inquiries.
  • Resolve customer issues or questions
  • Processing payment deferrals.
  • Attempt to save customers who may be moving, unhappy with the plan or current rate
  • Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
  • Accurately enroll the customer in the correct plan
Job Qualifications:
  • 1 year of customer: call center, retail or helpdesk.
  • Strive to resolve the customer issues on the first call
  • Demonstrate knowledge of TXU Energy processes and policies.
  • Build trust and rapport with the TXU Customer through clear, respectful interaction
  • Always strive to ensure that overall customer satisfaction remains high, while resolving issues
  • Understand “client call flow” and Texas Utility regulation
  • Ensure no Public Utilities Commission Complaints are filed
  • Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation

Apply