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Spire Customer Service Representative Jobs (NOW HIRING)

Customer Service Rep (CSR)

Clayton, NC ยท On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT ยท On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH ยท On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT ยท On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Spire Customer Service Representative information

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$9

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$26

How much do spire customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for spire customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spire Customer Service Representative, and why are they important?

To thrive as a Spire Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for effectively assisting customers and resolving issues. These skills and qualities are essential for delivering excellent customer experiences and maintaining Spire's reputation for reliable service.

What does a Spire Customer Service Representative do?

A Spire Customer Service Representative assists customers by answering questions, resolving issues, and providing information about Spire's natural gas services. They handle inquiries related to billing, service setup, outages, and account management. These representatives communicate with customers via phone, email, or chat and ensure that every interaction is handled efficiently and professionally to provide a positive customer experience. They may also process service orders, update account information, and escalate complex problems to the appropriate departments when necessary.

What are some common challenges faced by Spire Customer Service Representatives, and how are they typically supported in overcoming them?

Spire Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns, and maintaining patience with difficult interactions. To support representatives, Spire typically offers comprehensive training programs, access to knowledge bases, and regular team meetings to discuss best practices. Additionally, representatives are encouraged to collaborate with supervisors and peers to resolve escalated issues, fostering a supportive and solution-oriented work environment.

What is the difference between Spire Customer Service Representative vs Xcel Customer Service Representative?

AspectSpire Customer Service RepresentativeXcel Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant experienceHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall centers, office settings, or remote workCall centers, utility offices, or remote
Employer & Industry UsageSpire Inc. (utilities, energy sector)Xcel Energy (utilities, energy sector)
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

The main difference between a Spire Customer Service Representative and an Xcel Customer Service Representative lies in the employer and specific utility company they serve. Both roles require similar credentials, work environments, and industry experience, focusing on customer support within the energy sector. The choice depends on the specific utility company you are interested in working for or researching.

More about Spire Customer Service Representative jobs
What cities are hiring for Spire Customer Service Representative jobs? Cities with the most Spire Customer Service Representative job openings:
What job categories do people searching Spire Customer Service Representative jobs look for? The top searched job categories for Spire Customer Service Representative jobs are:

Customer Service Rep (CSR)

Summers Plumbing Heating & Cooling - Columbus

Columbus, IN โ€ข On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Summers Plumbing, Heating, and Cooling of Columbus, IN is hiring for a full-time Customer Service Representative (CSR) to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC and plumbing company? Would you enjoy answering phones and providing great customer care in a fast-paced office environment? If so, read on!

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm. We recognize that our CSRs are the face of our company, so we are happy to provide a generous benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! If this sounds like the right opportunity for you, apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

As a full-time Customer Service Rep, you arrive each day determined to provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us! Your excellent communication skills and attention to detail ensure that their needs are met. You clearly explain our HVAC and plumbing products to new and existing clients ensuring that they are well taken care of and feel comfortable in their product solutions. In an effort to keep our records up to date, you document every customer interaction. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS OF A CUSTOMER SERVICE REP (CSR)

  • Previous customer service experience
  • Strong written and verbal communications skills
  • Can pass a background check and drug screening

Do you want to help people? Do you have a positive and professional demeanor? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this Customer Service Rep (CSR) position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 47201