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Spire Customer Service Representative Jobs (NOW HIRING)

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A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Spire Customer Service Representative information

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$9

$18

$26

How much do spire customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for spire customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spire Customer Service Representative, and why are they important?

To thrive as a Spire Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for effectively assisting customers and resolving issues. These skills and qualities are essential for delivering excellent customer experiences and maintaining Spire's reputation for reliable service.

What does a Spire Customer Service Representative do?

A Spire Customer Service Representative assists customers by answering questions, resolving issues, and providing information about Spire's natural gas services. They handle inquiries related to billing, service setup, outages, and account management. These representatives communicate with customers via phone, email, or chat and ensure that every interaction is handled efficiently and professionally to provide a positive customer experience. They may also process service orders, update account information, and escalate complex problems to the appropriate departments when necessary.

What are some common challenges faced by Spire Customer Service Representatives, and how are they typically supported in overcoming them?

Spire Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns, and maintaining patience with difficult interactions. To support representatives, Spire typically offers comprehensive training programs, access to knowledge bases, and regular team meetings to discuss best practices. Additionally, representatives are encouraged to collaborate with supervisors and peers to resolve escalated issues, fostering a supportive and solution-oriented work environment.

What is the difference between Spire Customer Service Representative vs Xcel Customer Service Representative?

AspectSpire Customer Service RepresentativeXcel Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant experienceHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall centers, office settings, or remote workCall centers, utility offices, or remote
Employer & Industry UsageSpire Inc. (utilities, energy sector)Xcel Energy (utilities, energy sector)
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

The main difference between a Spire Customer Service Representative and an Xcel Customer Service Representative lies in the employer and specific utility company they serve. Both roles require similar credentials, work environments, and industry experience, focusing on customer support within the energy sector. The choice depends on the specific utility company you are interested in working for or researching.

More about Spire Customer Service Representative jobs
What cities are hiring for Spire Customer Service Representative jobs? Cities with the most Spire Customer Service Representative job openings:
What job categories do people searching Spire Customer Service Representative jobs look for? The top searched job categories for Spire Customer Service Representative jobs are:

Customer Service Representative

Customer Operations

San Antonio, TX

$20/hr

Full-time

Posted 9 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

PAY RATE - $20.00 per hour
Contingent Start Date: August 14, 2026

13 Weeks Paid Training: Tuesday thru Saturday
Night and Weekend Availability Required

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-CG1
CRP113 2026-75588 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time