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Spire Customer Service Representative Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Spire Customer Service Representative information

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How much do spire customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for spire customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Spire Customer Service Representative do?

A Spire Customer Service Representative assists customers by answering questions, resolving issues, and providing information about Spire's natural gas services. They handle inquiries related to billing, service setup, outages, and account management. These representatives communicate with customers via phone, email, or chat and ensure that every interaction is handled efficiently and professionally to provide a positive customer experience. They may also process service orders, update account information, and escalate complex problems to the appropriate departments when necessary.

What are the key skills and qualifications needed to thrive as a Spire Customer Service Representative?

To thrive as a Spire Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for effectively assisting customers and resolving issues. These skills and qualities are essential for delivering excellent customer experiences and maintaining Spire's reputation for reliable service.

What are some common challenges faced by Spire Customer Service Representatives, and how are they typically supported in overcoming them?

Spire Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns, and maintaining patience with difficult interactions. To support representatives, Spire typically offers comprehensive training programs, access to knowledge bases, and regular team meetings to discuss best practices. Additionally, representatives are encouraged to collaborate with supervisors and peers to resolve escalated issues, fostering a supportive and solution-oriented work environment.

What is the difference between Spire Customer Service Representative vs Xcel Customer Service Representative?

AspectSpire Customer Service RepresentativeXcel Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant experienceHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall centers, office settings, or remote workCall centers, utility offices, or remote
Employer & Industry UsageSpire Inc. (utilities, energy sector)Xcel Energy (utilities, energy sector)
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

The main difference between a Spire Customer Service Representative and an Xcel Customer Service Representative lies in the employer and specific utility company they serve. Both roles require similar credentials, work environments, and industry experience, focusing on customer support within the energy sector. The choice depends on the specific utility company you are interested in working for or researching.

More about Spire Customer Service Representative jobs

What cities are hiring for Spire Customer Service Representative jobs?

Cities with the most Spire Customer Service Representative job openings:

What job categories do people searching Spire Customer Service Representative jobs look for?

The top searched job categories for Spire Customer Service Representative jobs are:

Spire Customer Service Representative jobs near you
Infographic showing various Spire Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Re-posted 10 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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