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Spectrum Chat Support Jobs (NOW HIRING)

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

... Spectrum services where available, and more. It's about building relationships and turning the ... You will learn how to provide chat-based account and payment support services, including ...

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

Application Support Engineer

New York, NY · On-site

$100K - $150K/yr

The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical ...

... chat. They will be well versed in our products to offer customers insights, tips on how to use ... autism spectrum disorder, those with intellectual disabilities or developmental delays, and ...

... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...

... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...

AZ · On-site

... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...

AZ · On-site

... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...

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Spectrum Chat Support information

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$14

$26

$44

How much do spectrum chat support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for spectrum chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Spectrum Chat Support?

Spectrum Chat Support is an online customer service feature provided by Spectrum, a telecommunications company. This service allows customers to communicate with Spectrum representatives via live chat on the company’s website or mobile app. Through chat support, customers can get help with billing questions, technical issues, account management, and service setup. It's a convenient alternative to calling customer service, offering real-time assistance without the need for a phone call.

What are the key skills and qualifications needed to thrive as a Spectrum Chat Support representative?

To thrive as a Spectrum Chat Support representative, you need strong customer service skills, problem-solving abilities, and proficiency in written communication, typically supported by a high school diploma or equivalent. Familiarity with Spectrum's customer relationship management (CRM) systems, chat support platforms, and basic technical troubleshooting tools is often required. Attention to detail, patience, and adaptability help you deliver clear, empathetic responses and manage multiple chats efficiently. These skills are crucial to ensuring customer satisfaction and effectively resolving issues in a fast-paced support environment.

What are some common challenges faced by Spectrum Chat Support representatives, and how can they be addressed?

Spectrum Chat Support representatives often encounter challenges such as managing multiple conversations simultaneously, handling technical troubleshooting, and maintaining a positive tone in written communication. To address these, it's important to develop strong multitasking skills, become well-versed in Spectrum's products and services, and utilize available knowledge bases and support tools. Working closely with team members and supervisors can also help in resolving complex cases and ensuring customer satisfaction.

What is the difference between Spectrum Chat Support vs Spectrum Customer Service Representative?

AspectSpectrum Chat SupportSpectrum Customer Service Representative
CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; customer service skills
Work EnvironmentOnline chat platforms, remote or in-officeCall centers, in-office or remote
Industry UsageAssists customers via live chat for technical and billing issuesHandles customer inquiries via phone or in person for billing, service, and technical support

Spectrum Chat Support primarily focuses on assisting customers through live online chat, often handling technical and billing questions remotely. Spectrum Customer Service Representatives typically work via phone or in person, providing broader customer support. Both roles require strong communication skills, but Chat Support emphasizes digital interaction, while Customer Service Representatives may handle a wider range of customer needs across multiple channels.

More about Spectrum Chat Support jobs

What cities are hiring for Spectrum Chat Support jobs?

Cities with the most Spectrum Chat Support job openings:

What states have the most Spectrum Chat Support jobs?

States with the most job openings for Spectrum Chat Support jobs include:

Infographic showing various Spectrum Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Radiologist - Flexible Employment Bangor, ME

Bangor, ME • On-site

Spectrum Healthcare Partners
Health Care and Social Assistance • 501 - 1,000 employees

$450K - $600K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Spectrum Healthcare Partners | Maine-Based, Physician-Owned Practice

Spectrum Healthcare Partners is seeking a Board Certified/Board Eligible Diagnostic Radiologist for a full-time, teleradiology position designed around clinical excellence, physician collaboration, and flexibility for physicians who value work-life balance.

Why This Role Stands Out

  • Daytime hours only – No nights. No weekends.

  • True work-from-home lifestyle – Remote workstation provided at no cost

  • Flexible scheduling – Built to support your life outside of work

  • Collaborative, physician-led culture – Not a corporate teleradiology model

  • Engaged support team – including strong IT support, excellent credentialing team, engaged and active Teams chat support with other physicians, and OneConnect, our dedicated team that supports our radiologists with communicating clinical findings

Position Highlights

  • Read from the comfort of your home while maintaining predictable daytime hours

  • No Nights/ No Weekends – True lifestyle-friendly schedule

  • General diagnostic mix with flexibility to focus on your subspecialty strengths

  • Cases include CT (neuro/body), MRI, X-ray, and Ultrasound

  • Efficient technology platform: AGFA EI 8.2 and FFI 5.3 with excellent nationwide performance

  • Seamless workflow and communication—urgent findings and physician connections facilitated in just two clicks via PACS

  • Fully Remote Setup – Diagnostic workstation provided

Ideal Candidate - We’re looking for a radiologist who:

  • Values flexibility and lifestyle balance

  • Thrives in a collaborative, team-oriented environment

  • Is comfortable with general diagnostic radiology, with subspecialty expertise welcomed

A Teleradiology Experience That’s Different

At Spectrum, we’ve intentionally built a tight-knit, highly interactive radiology group—even in a remote environment.  We are a group of radiologists who actively consult and collaborate with each other.  We have real-time communication through an integrated PACS chat and Microsoft Teams.  This allows for case sharing and support for second opinions on complex studies.  We have a strong commitment to keeping remote radiologists fully integrated and connected.

Unlike many large teleradiology groups, you won’t feel isolated here, you will be a valued member of a highly collaborative clinical community.

Our Practice

We are an established, physician-owned group of 18 radiologists serving hospitals throughout Eastern and Coastal Maine, with:

  • Dominant regional presence and minimal local competition

  • Diverse case mix across large tertiary and smaller community hospitals

Our flagship hospital, Northern Light Eastern Maine Medical Center (EMMC):

  • 411-bed regional referral center

  • Recently completed $300M expansion

  • Serves a broad catchment area extending to the Canadian border

  • Strong multidisciplinary relationships across specialties including trauma, neurology, oncology, pulmonology, and more

Our integrated cancer program, in partnership with Dana-Farber Cancer Institute, offers:

  • More than 20 medical and radiation oncologists

  • On-site, state-of-the-art PET-CT imaging

  • A highly collaborative oncology care environment

We offer a flexible engagement model with opportunities to tailor schedule and structure based on individual preferences

Interested in Full-Time Employed (W2) Position: 

  • Flexible Health Coverage (Anthem BCBS) – Choice of HMO or HDHP plans with 100% preventive care coverage

  • Company-Funded HSA Match – Up to $1,625 (individual) / $3,000 (family) annually

  • 401(k) + Generous Match & Profit Sharing

  • Immediate vesting and up to 4% match in 401(k)

  • Annual profit sharing 6% of compensation

  • Comprehensive Insurance – Dental, vision, life, and disability coverage

  • Exceptional Time Off – 10 weeks PTO/CME annually for full-time physicians

  • Professional Expense Reimbursement

About Spectrum Healthcare Partners

Spectrum Healthcare Partners is a physician-owned and physician-led organization based in Maine, bringing together over 200 board-certified specialists across radiology, anesthesiology, pathology, and radiation oncology for over 30 years.

We are driven by:

  • A commitment to clinical excellence and patient-centered care

  • A culture of collaboration, respect, and continuous learning

  • Deep roots in the communities we serve across Maine and Northern New England

Join Us

If you’re seeking a remote role without sacrificing connection, quality, or professional satisfaction, Spectrum Healthcare Partners offers something truly different.

Salary Range:  $450,000-$600,000

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