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Spectrum Charter Communications Jobs (NOW HIRING)

Spectrum Networks

Producer - Spectrum News 1

El Segundo, CA · On-site

$55K - $105K/yr

Part of Charter Communications, Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to producing original, unbiased, and high ...

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Spectrum Charter Communications information

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$31K

$72.8K

$248.5K

How much do spectrum charter communications jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spectrum charter communications in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is Spectrum Charter Communications?

Spectrum Charter Communications is a leading broadband connectivity company and cable operator in the United States, known for providing internet, TV, mobile, and voice services to residential and business customers under the Spectrum brand. The company serves millions of customers across 41 states and is one of the largest cable providers in the country. In addition to its core services, Spectrum Charter Communications also offers advanced solutions like streaming, home security, and business networking. The company is recognized for its commitment to reliable service and customer support.

What can I expect in terms of training and support when starting a role at Spectrum Charter Communications?

New hires at Spectrum Charter Communications can typically expect a comprehensive onboarding program that includes both classroom-based and hands-on training. You'll receive guidance on company systems, customer service protocols, and job-specific tools, often supported by a mentor or experienced team member. Ongoing training opportunities are available to help you stay updated on new products and industry best practices. The team structure encourages collaboration, so you can expect regular feedback and support from supervisors and peers as you acclimate to your responsibilities.

What are the key skills and qualifications needed to thrive as a Spectrum Charter Communications Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative at Spectrum Charter Communications, you typically need a high school diploma or equivalent, strong communication skills, and proficiency in basic computer operations. Familiarity with customer relationship management (CRM) systems and call center software is often required, along with any relevant training provided by the company. Outstanding problem-solving abilities, patience, and a customer-focused attitude help individuals excel in this position. These skills ensure effective customer interactions, resolution of service issues, and contribute to overall customer satisfaction and company reputation.

What is the difference between Spectrum Charter Communications vs Cable Installer?

AspectSpectrum Charter CommunicationsCable Installer
Primary RoleProvides telecommunications services, including internet, TV, and phone to customersInstalls and maintains cable television and internet services at customer locations
Required CredentialsHigh school diploma, technical training, or certifications in telecommunicationsHigh school diploma, technical training, or certifications in cable installation
Work EnvironmentOffice-based coordination and field serviceFieldwork at customer sites
Employer & IndustryTelecommunications industry, employed by Spectrum Charter CommunicationsTelecommunications and cable industry, often contracted by providers like Spectrum

Both roles involve working in the telecommunications industry and require similar technical certifications. Spectrum Charter Communications employees typically focus on providing a range of services, while cable installers specialize in installing and maintaining cable systems at customer locations. Understanding these differences helps job seekers identify the right career path within the industry.

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Cities with the most Spectrum Charter Communications job openings:

What states have the most Spectrum Charter Communications jobs?

States with the most job openings for Spectrum Charter Communications jobs include:

What job categories do people searching Spectrum Charter Communications jobs look for?

The top searched job categories for Spectrum Charter Communications jobs are:

Spectrum Charter Communications jobs near you
Infographic showing various Spectrum Charter Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.

Customer Experience Manager

Charter Communications

Andover, MA • On-site

Full-time

Re-posted 20 days ago

Charter Communications rating

7.9

Company rating: 7.9 out of 10

Based on 418 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

Company Description
Thrive in the fast-paced start-up environment? Ready to grow your career and make your ideas count? Come join America's Job Exchange!
America's Job Exchange (AJE) is actively expanding our Customer Experience Team and looking for passionate Account Managers to continue elevating AJE's customer experience to world class standards. If you have been part of a stellar Account Management team and are excited at redefining the customer experience at AJE, please read on!
AJE, a wholly owned subsidiary of Navisite, a part of Spectrum Enterprise, has established itself as a leader in Diversity Recruitment and OFCCP compliance. Hundreds of Fortune 500 corporations and thousands of mid-market and small employers use AJE for candidate sourcing, diversity brand development and OFCCP compliance solutions. Millions of job seekers use AJE to find jobs and take advantage of a broad range of career management tools and services to advance their careers. For more information, please visit:www.americasjobexchange.com
Here's an overview of our exciting opportunity:
As a member of the Customer Experience (CE) team, based in our Andover location, you will help Account Management become a highly-valued resource to AJE customers. The Customer Experience Team delivers a consistent, world-class relationship, high-touch service and invaluable support around compliance, diversity recruiting and local outreach.
The Customer Experience Manager is responsible for supporting a set number of assigned accounts that are using AJE to manage their compliance and diversity recruiting needs. Your goal is creating the valued service provider experience with these customers so we expect you to be a passionate and energetic member of this team.
As a Customer Experience Manager, you will play a key role in customer communications, trainings and delivering Subject Matter Expert (SME) content so someone with experience and an interest growing customer relationships is a must.
Job Description
Specific Responsibilities
• Manage assigned accounts/territory and build strong customer relationships with established accounts. Identify additional sales opportunities within customer base by cross-selling and up-selling AJE product portfolio by venturing beyond standard career products
  • Responsible for regularly scheduled customer communications, as well as informing customers of service enhancements as they are launched.
  • Respond to customer inquiries in an efficient, effective and timely manner.
  • Engage customer in pursuit of opportunities for account growth and new business.
  • Understanding of company capabilities and services, and effectively communicates all offerings to existing customer base.
  • Reviews customer's accounts to ensure accounts are set up and functioning properly.
  • Reports any disruption in service to accounts to appropriate team members and follows through until resolved.
  • Effectively communicate with key personnel in other departments to ensure customer accounts are up to date.
  • Provide superior customer service.
  • Maintain current knowledge of AJE products, solution sets, customer applications, and competitive product differences. Adhere to all current sales methodologies and processes.
  • Proactively recommend enhancements to leadership to improve processes and support overall team objectives

Qualifications
• Extremely detail oriented
• Technical competence (Excel, Microsoft Word, PowerPoint, etc)
• Familiarity with or willingness to learn about OFCCP regulations
• Keep up to date about product offerings as well as OFCCP regulations
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Undergraduate degree
Additional Information
If you're interested in this great opportunity and your background is a match to the description above, we'd love to hear from you. Please click on Apply and submit your resume today. If you know someone that may be interested, we welcome you to share this opportunity. We look forward to hearing from you!
More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
FCC Unit: 00918 - Andover 200 Minuteman Rd Business Unit: Spectrum Enterprise

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