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Spa Front Desk Manager Jobs (NOW HIRING)

Crestview Management, LLC

Spa Front Desk

Clearwater Beach, FL · On-site

$12 - $15.50/hr

Front Desk Attendant Hilton Clearwater Beach Resort & Spa is looking for a Front Desk Attendant to join our team. Ideal candidate will have a background in hospitality and/or some experience in a ...

The Hoodoo Moab

Spa Front Desk Receptionist

Moab, UT · On-site

$21/hr

We are seeking a team player to join our energetic team as a part-time Spa Front Desk Receptionist at The Hoodoo Moab. WHAT'S IN IT FOR YOU? We believe in valuing our employees and are excited to ...

High End Hiring

Spa Front Desk

Manhattan, NY · On-site

$18 - $20/hr

Spa Front Desk - Luxury Skincare Spa We are seeking a highly motivated and experienced Front Desk ... What You'll Do As the Spa Office Manager, you will be at the center of operations, ensuring the spa ...

High End Hiring

Spa Front Desk

New York, NY · On-site

$18 - $20/hr

Spa Front Desk - Luxury Skincare Spa We are seeking a highly motivated and experienced Front Desk ... What You'll Do As the Spa Office Manager, you will be at the center of operations, ensuring the spa ...

Arch Amenities Group

Spa Front Desk Receptionist

Manhattan, NY · On-site

$16.50 - $21.25/hr

Spa Front Desk Receptionist Department: Various Reports to: Site Director Job Type: Non-Exempt A ... Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial ...

Troon Golf

Front Desk Spa Specialist

Naples, FL · On-site

$14.75 - $18.75/hr

Front Desk Spa Specialist Esplanade Golf and Country Club in beautiful Naples, Florida, is excited ... clubs managed by Troon. Key Responsibilities of the Front Desk Agent: * Accurately posts all ...

Mirbeau of Rhinebeck LLC

Spa Front Desk

Rhinebeck, NY

$19 - $23/hr

The Spa at Mirbeau Rhinebeck is seeking a polished, service-driven Spa Desk Associate to join our ... Management Systems (PMS) * Professional Appearance * Maintains a consistently neat, well-groomed ...

High End Hiring

Spa Front Desk

Manhattan, NY · On-site

$18 - $20/hr

Spa Front Desk - Luxury Skincare Spa We are seeking a highly motivated and experienced Front Desk ... What You'll Do As the Spa Office Manager, you will be at the center of operations, ensuring the spa ...

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Spa Front Desk Manager information

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$10

$19

$29

How much do spa front desk manager jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for spa front desk manager in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spa Front Desk Manager, and why are they important?

A Spa Front Desk Manager should possess strong customer service skills, organizational abilities, and experience in hospitality or spa management, often supported by an associate's or bachelor's degree in hospitality or business. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, conflict resolution, and leadership skills help in creating a welcoming environment and efficiently leading front desk staff. These competencies ensure smooth spa operations, high client satisfaction, and effective team management, all critical for business success.

How does a Spa Front Desk Manager typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

As a Spa Front Desk Manager, you play a vital role in coordinating communication between the front desk, therapists, and other spa staff. You'll be responsible for managing scheduling, addressing guest requests or concerns, and ensuring that each guest's experience is personalized and smooth from arrival to departure. Regular team meetings, clear communication protocols, and proactive problem-solving are key aspects of the collaboration process. This teamwork helps maintain high service standards and fosters a positive, efficient work environment.

What is the difference between Spa Front Desk Manager vs Spa Receptionist?

AspectSpa Front Desk ManagerSpa Receptionist
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, and coordinates bookingsGreets guests, schedules appointments, answers phones, and provides basic customer service
Required SkillsCustomer service, leadership, organization, and multitaskingCustomer service, communication, and basic computer skills
CertificationsOften requires experience in hospitality or spa management; certifications are a plusTypically no formal certifications required
Work EnvironmentSpa reception area, managerial settingSpa reception area, front-line customer service

The Spa Front Desk Manager and Spa Receptionist roles both operate in spa front desk environments, but the manager oversees staff and operations, while the receptionist handles guest interactions and scheduling. The manager position generally requires more experience and leadership skills, whereas the receptionist role focuses on customer service and administrative tasks.

What are the responsibilities of a Spa Front Desk Manager?

A Spa Front Desk Manager oversees the daily operations of the spa's reception area, ensuring exceptional customer service for all clients. Their duties typically include managing reservations, responding to customer inquiries, supervising front desk staff, handling billing and payments, and maintaining records. They also coordinate with therapists and other spa personnel to ensure smooth scheduling and address any client concerns. Strong organizational and communication skills are essential for this role.

Is being a spa receptionist stressful?

Being a spa front desk manager can be stressful due to managing appointments, customer service, and handling multiple tasks simultaneously. The role requires strong organizational skills and the ability to remain calm in busy environments, which can contribute to work-related stress.

What does a spa front desk manager do?

A spa front desk manager oversees daily operations at the reception area, manages guest check-ins and check-outs, schedules appointments, handles customer inquiries, and ensures smooth communication between clients and staff. They also supervise front desk staff, maintain reservation systems, and ensure a welcoming environment for guests.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Senior receptionists with additional responsibilities or those in high-demand sectors may earn higher wages, especially with relevant experience and certifications.

How much is the salary of a front desk in a hotel?

The salary of a Spa Front Desk Manager typically ranges from $30,000 to $50,000 annually, depending on location, experience, and the size of the spa or hotel. Entry-level positions may start lower, while experienced managers or those in high-end establishments can earn more, often with additional benefits such as tips or bonuses.
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Spa Front Desk Manager jobs near you
Infographic showing various Spa Front Desk Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Spa Front Desk Receptionist

Ocean Properties Hotels Resorts and Affiliates

Bolton Landing, NY • On-site

$17.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Spa Front Desk Receptionist

The Spa Front Desk Receptionist is responsible for the reception area of the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed. Additionally assists with transitional cleaning of locker room and relaxation area as needed.

Hourly Rate: $17.50 + Tips

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Free Associate Parking
  • Free Meals while on the job
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount

Responsibilities:

  • Be on time for shift and maintain consistent, regular attendance record
  • Properly open and close spa each day according to Standard Operating Procedures.
  • Accurately book, change and cancel spa appointments.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company's assets;
  • Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
  • Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
  • Maintain a Spa Desk Bank.
  • Answer the phone promptly and use the guest's name throughout the phone conversation; operate phone system accurately and efficiently.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests.
  • Handle guests' questions and concerns promptly, professionally and courteously.
  • Maintain complete confidentiality in all guest matters in accordance with company policy;
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Maintain a clean; safe, fully stocked and well organized work area.
  • Ensure adequate stock of supplies and equipment; inform management when stock is low.
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Ability to perform the duties of the Retail Consultant as needed.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Qualifications:

  • Must be detail-oriented and have ability to multi-task.
  • Ability to be efficient and productive in a fast-paced environment.
  • Must have enthusiasm and possess excellent customer service skills.
  • Must possess basic math and money handling skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication, listening and computer skills.
  • Must be a team player.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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