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Spa Front Desk Manager Jobs in Ohio (NOW HIRING)

InnVite Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH

$45K - $50K/yr

We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

DESCRIPTION We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of ...

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

... Spa Lavender's brand standards. * Manage guest flow, check-ins, check-outs, and waiting area ... Participate in front desk sales initiatives, promotions, and contests. Scheduling & Administrative ...

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

... Spa Lavender's brand standards. * Manage guest flow, check-ins, check-outs, and waiting area ... Participate in front desk sales initiatives, promotions, and contests. Scheduling & Administrative ...

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

... Spa Lavender's brand standards. * Manage guest flow, check-ins, check-outs, and waiting area ... Participate in front desk sales initiatives, promotions, and contests. Scheduling & Administrative ...

Dermafix Spa

Spa Supervisor

Cincinnati, OH · On-site

$2.5K - $3.0K/wk

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Dermafix Spa

Spa Supervisor

Cincinnati, OH · On-site

$2.5K - $3.0K/mo

We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and ... Manage appointments and reservations efficiently. * Promote and sell spa services and skincare ...

Innvite Hospitality

Front Desk Agent

Columbus, OH · On-site

$12 - $15/hr

Front Desk Manager, Assistant General Manager & General ManagerRequired Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions

Crestline Hotels and Resorts

Front Desk Agent

Hamilton, OH · On-site

$13.25 - $16.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Innvite Hospitality

Front Desk Agent

Columbus, OH · On-site

$13 - $15/hr

Front Desk Manager, Assistant General Manager & General ManagerRequired Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions

InnVite Hospitality

Front Desk Agent

Lancaster, OH · On-site

$13 - $16.50/hr

Front Desk Manager/ General Manager Shifts: Ability to work any of the 3 shifts. Following duties and responsibilities according to the company and brand standards. * Guest Check-in & Check-out * PMS ...

Innvite Hospitality

Front Desk Agent

Lancaster, OH · On-site

$13 - $16.50/hr

Front Desk Manager/ General Manager Shifts: Ability to work any of the 3 shifts. Following duties and responsibilities according to the company and brand standards. * Guest Check-in & Check-out * PMS ...

Dermafix Spa

Spa Supervisor

Cincinnati, OH · On-site

$2.5K/mo

... Manage appointments and scheduling reservations - Promote and sell products and treatments ... organized front desk area - Assist with administrative tasks such as data entry, filing, and ...

Dermafix Spa

Spa Supervisor

Columbus, OH · On-site

$2.5K/mo

... organized front desk area - Assist with administrative tasks such as data entry, filing, and ... management skills - Proficiency in basic computer applications - Strong data entry and typing ...

Dermafix Spa

Spa Supervisor

Columbus, OH · On-site

$2.5K/mo

... organized front desk area - Assist with administrative tasks such as data entry, filing, and ... management skills - Proficiency in basic computer applications - Strong data entry and typing ...

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Spa Front Desk Manager information

What are the responsibilities of a spa front desk manager?

A Spa Front Desk Manager oversees the daily operations of the spa's reception area, ensuring exceptional customer service for all clients. Their duties typically include managing reservations, responding to customer inquiries, supervising front desk staff, handling billing and payments, and maintaining records. They also coordinate with therapists and other spa personnel to ensure smooth scheduling and address any client concerns. Strong organizational and communication skills are essential for this role.

How does a spa front desk manager typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

As a Spa Front Desk Manager, you play a vital role in coordinating communication between the front desk, therapists, and other spa staff. You'll be responsible for managing scheduling, addressing guest requests or concerns, and ensuring that each guest's experience is personalized and smooth from arrival to departure. Regular team meetings, clear communication protocols, and proactive problem-solving are key aspects of the collaboration process. This teamwork helps maintain high service standards and fosters a positive, efficient work environment.

What are the key skills and qualifications needed to thrive as a spa front desk manager, and why are they important?

A Spa Front Desk Manager should possess strong customer service skills, organizational abilities, and experience in hospitality or spa management, often supported by an associate's or bachelor's degree in hospitality or business. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, conflict resolution, and leadership skills help in creating a welcoming environment and efficiently leading front desk staff. These competencies ensure smooth spa operations, high client satisfaction, and effective team management, all critical for business success.

What is the difference between Spa Front Desk Manager vs Spa Receptionist?

AspectSpa Front Desk ManagerSpa Receptionist
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, and coordinates bookingsGreets guests, schedules appointments, answers phones, and provides basic customer service
Required SkillsCustomer service, leadership, organization, and multitaskingCustomer service, communication, and basic computer skills
CertificationsOften requires experience in hospitality or spa management; certifications are a plusTypically no formal certifications required
Work EnvironmentSpa reception area, managerial settingSpa reception area, front-line customer service

The Spa Front Desk Manager and Spa Receptionist roles both operate in spa front desk environments, but the manager oversees staff and operations, while the receptionist handles guest interactions and scheduling. The manager position generally requires more experience and leadership skills, whereas the receptionist role focuses on customer service and administrative tasks.

What is the job description of a spa front desk manager?

A spa front desk manager oversees daily operations at the reception area, manages staff schedules, handles guest check-ins and check-outs, and ensures excellent customer service. They also coordinate appointments, process payments, maintain reservations, and address guest concerns, often using booking software. Strong communication, organizational skills, and knowledge of spa services are essential for this role.

What are the most commonly searched types of Spa Front Desk jobs in Ohio?

The most popular types of Spa Front Desk jobs in Ohio are:

What cities in Ohio are hiring for Spa Front Desk Manager jobs?

Cities in Ohio with the most Spa Front Desk Manager job openings:

Spa Front Desk Manager jobs near you

Front Desk Manager

InnVite Hospitality

Columbus, OH • On-site

$16 - $20.75/hr

Full-time

Re-posted 25 days ago

Job description

InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the operating procedures and policies of the Hotel and as further outlined in the front office manual.

Other responsibilities would include but not be limited to the following:

  1. Assist with and follow up on the training of the front office staff, including night audit.
  2. Assist with the scheduling of the front office staff.
  3. Assist the GM with special projects and assignments as requested.
  4. Ensure that the front office staff is aware and knowledgeable.
  5. Ensure that the front office staff is aware and knowledgeable of the procedures, policies and safety requirements.
  6. Active participation in yield management and rate analysis and assist GM in monitoring of this process.
  7. Monitor all group bookings and follow up on group cut offs and rooming block/lists. Inform the GM of group issues and concerns.
  8. Book groups into the hotel as booking inquiries are made.
  9. Review audit pack and make deposits in the absence of the GM.
  10. Maintain a positive line of communication between front desk staff, housekeeping and maintenance to assure that rooms are clean and ready to rent each day.
  11. Inspect rooms as frequently as possible with GM and head housekeeper.
  12. Work evening shifts and busy periods as the primary agent and at times the 2nd assist agent as directed by the GM.
  13. Attend department meetings.
  14. All other skills and job requirements as indicated in the front desk associate job description.
  15. Any other duties as assigned by General Manager.
  16. At all times must present a professional attitude to all guests, vendors, and other associates.

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