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Southern Scripts Jobs (NOW HIRING)

Southern Scripts

Account Executive - PBM

Chicago, IL · Remote

Account Executive - PBM (remote position) We wanted a PBM that worked better... so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating ...

Southern Scripts

Vendor Coordinator

Natchitoches, LA

$17.75 - $22.25/hr

Vendor Coordinator Role and Responsibilities The Vendor Coordinator serves as a key liaison between vendors, clients, and internal teams, ensuring seamless collaboration and communication. Working ...

New

Southern Scripts

Vendor Coordinator

Natchitoches, LA

$17.75 - $22.25/hr

Vendor Coordinator Role and Responsibilities The Vendor Coordinator serves as a key liaison between vendors, clients, and internal teams, ensuring seamless collaboration and communication. Working ...

New

Southern Scripts

Human Resources Coordinator

Natchitoches, LA · On-site

$18.75 - $24.50/hr

Human Resources Coordinator - Onsite in Natchitoches, LA Role and Responsibilities The HR Coordinator is responsible for performing HR-related duties on a professional level and works closely with ...

Southern Scripts

Human Resources Coordinator

Natchitoches, LA · On-site

$18.75 - $24.50/hr

Human Resources Coordinator - Onsite in Natchitoches, LARole and Responsibilities The HR Coordinator is responsible for performing HR-related duties on a professional level and works closely with the ...

Southern Scripts

Vendor Coordinator

Natchitoches, LA · On-site

$17.75 - $22.25/hr

Vendor Coordinator Role and Responsibilities The Vendor Coordinator serves as a key liaison between vendors, clients, and internal teams, ensuring seamless collaboration and communication. Working ...

New

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How much do southern scripts jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for southern scripts in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is Southern Scripts and what do they do?

Southern Scripts is a pharmacy benefit management (PBM) company that partners with employers, health plans, and other organizations to manage prescription drug benefits. The company focuses on providing transparent, cost-effective solutions to help clients control pharmacy spend while ensuring members receive the medications they need. Southern Scripts offers services such as formulary management, clinical programs, and claims processing, all designed to improve health outcomes and reduce unnecessary costs.

What are the key skills and qualifications needed to thrive as a Pharmacy Benefit Manager (PBM) professional at Southern Scripts, and why are they important?

To thrive as a PBM professional at Southern Scripts, you need expertise in pharmacy benefit management, healthcare regulations, and data analysis, often supported by a background in pharmacy, healthcare administration, or a related field. Familiarity with pharmacy claims processing systems, formulary management software, and industry certifications such as Certified Pharmacy Technician (CPhT) are typically required. Strong problem-solving, communication, and client relationship management skills help professionals stand out in this client-focused environment. These competencies ensure effective plan administration, regulatory compliance, and high-quality service for clients and members.

What is the difference between Southern Scripts vs Medical Billing Specialist?

AspectSouthern ScriptsMedical Billing Specialist
CredentialsTypically requires certification in medical billing or codingOften requires certification in medical billing or coding
Work EnvironmentWorks primarily in healthcare companies, insurance firms, or billing servicesWorks in healthcare facilities, clinics, or billing companies
Industry UsageCommonly employed in healthcare and insurance industriesEmployed across healthcare providers, billing companies, and hospitals
Job FocusFocuses on processing claims, managing billing software, and ensuring complianceHandles billing, coding, and claims submission for healthcare providers

Both Southern Scripts and Medical Billing Specialists require similar certifications and work in healthcare-related environments. While Southern Scripts often refers to a specific pharmacy benefit manager, the role of a Medical Billing Specialist is broader, covering various healthcare billing tasks across multiple organizations.

What are some common challenges faced by professionals working at Southern Scripts, and how can they be addressed?

Professionals at Southern Scripts, a pharmacy benefit management (PBM) company, often navigate the complexities of balancing cost savings for clients with ensuring members have access to necessary medications. Common challenges include staying up to date with frequent regulatory changes, managing relationships with pharmacies and healthcare providers, and adapting to evolving pharmaceutical trends. Success in this environment often requires strong attention to detail, effective communication skills, and the ability to collaborate across various departments such as clinical operations, customer service, and account management. Proactively seeking training and leveraging team resources can help address these challenges and promote professional growth within the company.
More about Southern Scripts jobs
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Southern Scripts jobs near you
Supervisor, Training and Quality

Supervisor, Training and Quality

Southern Scripts

Natchitoches, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Supervisor, Training and Quality

Role and Responsibilities

The Training and Quality Supervisor will provide day-to-day leadership and oversight for the Training and Quality functions supporting both the RxCompass and Variable Copay programs. This role will be responsible for ensuring consistent training delivery, quality monitoring, SOP governance, process documentation, and associate readiness across both programs. The Supervisor will oversee Quality Consultants and Training Specialists, support onboarding and continuing education needs, and ensure training and quality processes are aligned with operational expectations, compliance requirements, client needs, and program growth. This role will also support preparation for future seasonal volume, including the development of the training plan for future welcome seasons. The Training and Quality Supervisor is required to perform the following duties and professionally undertake the following responsibilities:

  • Provide day-to-day oversight and guidance to Quality Consultants and Training Specialists
  • Lead and support training delivery for new hires, existing associates, and cross-training initiatives
  • Oversee quality monitoring processes to ensure consistency, accuracy, and alignment with program expectations
  • Partner with Operations, Business Integration, Compliance, and leadership to identify training and quality needs
  • Develop, revise, and maintain SOPs, process documentation, training materials, and knowledge resources
  • Ensure SOPs and training materials remain accurate, current, and aligned with operational workflows
  • Support development and execution of the 2027 welcome season training plan
  • Monitor quality trends and partner with leadership on coaching opportunities, process gaps, and performance improvement needs
  • Support quality calibration efforts to ensure consistent scoring, feedback, and expectations
  • Ensure training and quality standards are consistently applied across RxCompass and Variable Copay teams
  • Support onboarding readiness and ensure associates are prepared before transitioning into production work
  • Identify opportunities to improve training effectiveness, quality outcomes, and operational consistency
  • Track and report training and quality progress, risks, trends, and completion status to leadership
  • Provide support for audit readiness, process reinforcement, and documentation control
  • Maintain confidentiality of sensitive medical information and comply with HIPAA Privacy and Security Rules
  • Abide by all obligations under HIPAA related to Protected Health Information (PHI)
  • Report any suspected HIPAA violations to the Compliance Officer and/or Human Resources
  • Attend and complete all required HIPAA training
  • Job responsibilities may evolve as business needs change


What We Have to Offer

Our benefit package is designed to keep our employees happy and healthy - physically, mentally and financially.

  • Medical, Dental, Vision insurance
  • Disability and Life insurance
  • Employee Assistance Program
  • Remote work options
  • Generous Paid-Time Off
  • Annual Reviews and Development Plans
  • Retirement Plan with company match immediately 100% vested

Required Skills and Competencies
  • Strong leadership and communication skills, training development, and facilitation experience
  • Quality monitoring and coaching experience
  • Strong attention to detail and documentation skills
  • Ability to create, revise, and maintain SOPs, training materials, and process documentation
  • Ability to identify process gaps and recommend improvements
  • Strong organizational and time management skills
  • Ability to prioritize multiple initiatives in a fast-paced environment
  • Ability to partner effectively with Operations, Business Integration, Compliance, and leadership
  • Microsoft Office Suite
  • Problem Solving/Analysis
  • Thoroughness
  • Accountability
  • Change Management
Supervisory ResponsibilityThis position will be responsible for managing direct reports, including setting performance goals, providing constructive feedback, and conducting regular performance reviews.Position Type and Expected Hours of Work
  • This is a full-time, exempt position.
  • Some flexibility in hours is allowed, but the employee must be available during the core work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast, and work times may need to be adjusted to support meetings in all time zones. Ability to work extended hours, weekends, and holidays in accordance with industry demands.
Travel
  • This position requires minimal travel.
Required Education and Experience
  • Previous leadership, training, quality, or operational experience
  • Experience creating or maintaining SOPs, training materials, or processing documentation
  • Experience supporting healthcare, pharmacy benefit, call centers, operations, or member-facing programs
Preferred Education and Experience
  • Experience with RxCompass, Variable Copay, pharmacy claims, specialty pharmacy, or PBM operations preferred
  • Prior experience supervising training, quality, or operational support teams preferred
  • Familiarity with HIPAA, PHI, quality monitoring, call review, and process documentation preferred
  • Degree or equivalent experience preferred


RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RxCompass, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V

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