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Solutions Supervisor Jobs (NOW HIRING)

UCT Alumni Association

Mgr, Customer Solutions

Fremont, CA · On-site

$109K - $142K/yr

The Manager, Customer Solutions leads a team dedicated to delivering an exceptional customer ... Minimum 3 years of supervisory experience. * Semiconductor industry experience a plus. * Ability to ...

QuantumClean

Mgr, Customer Solutions

Fremont, CA · On-site

$109K - $142K/yr

The Manager, Customer Solutions leads a team dedicated to delivering an exceptional customer ... Minimum 3 years of supervisory experience. * Semiconductor industry experience a plus. * Ability to ...

Drive Medical Limited

Customer Solutions Specialist

$19 - $21/hr

The position will report to the Customer Solutions Supervisor/Manager. Education and Experience: * High school diploma or equivalent * Experience in Customer Service preferred This position is not ...

Amazon

Sr. Customer Solutions Manager

Arlington, VA · On-site

AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and build cloud native, modern solutions. You ...

Foundation AI

Customer Solutions Manager

New York, NY · Remote

Foundation AI is seeking a Customer Solutions Manager to own and optimize the post-launch customer experience across a portfolio of law firms. This is not a traditional renewal-focused Customer ...

Foundation AI

Customer Solutions Manager

New York, NY · On-site +1

Foundation AI is seeking a Customer Solutions Manager to own and optimize the post-launch customer experience across a portfolio of law firms. This is not a traditional renewal-focused Customer ...

Arhaus

QC Fabric Inspector

Conover, NC

Overtime as needed DEPARTMENT TB Quality Control REPORTS TO Manufacturing Solutions Supervisor POSITION DETAILS JOB PURPOSE The fabric inspector is responsible for ensuring the quality of the fabric ...

Vantedge

Customer Solutions Manager

Rancho Cordova, CA · On-site

Job Type Full-time Description Customer Solutions Manager Full-time Permanent Onsite Salaried $110k - $160k *We are not currently working with third party agencies on this role. About Us: Vantedge ...

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Showing results 21-40

All JobsSolutions Supervisor Jobs

Solutions Supervisor information

See salary details

$49.5K

$94.2K

$151K

How much do solutions supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for solutions supervisor in the United States is $94,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What is the difference between Solutions Supervisor vs Solutions Specialist?

AspectSolutions SupervisorSolutions Specialist
Required CredentialsBachelor's degree in business, IT, or related field; relevant certificationsBachelor's degree; certifications in specific solutions or technologies often preferred
Work EnvironmentSupervises teams, manages client projects, collaborates with sales and technical staffWorks directly with clients, provides technical solutions, supports sales teams
Employer & Industry UsageCommon in IT, telecommunications, and consulting firmsFound in technology, software, and service industries

The Solutions Supervisor and Solutions Specialist roles both require technical knowledge and client interaction. The Supervisor typically oversees teams and manages projects, while the Specialist focuses on delivering technical solutions directly to clients. Both roles are vital in tech-driven industries, but the Supervisor has more managerial responsibilities.

More about Solutions Supervisor jobs

What job categories do people searching Solutions Supervisor jobs look for?

The top searched job categories for Solutions Supervisor jobs are:

Solutions Supervisor jobs near you
Infographic showing various Solutions Supervisor job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $94,173 per year, or $45.3 per hour.

Mgr, Customer Solutions

UCT Alumni Association

Fremont, CA • On-site

$109K - $142K/yr

Full-time

Retirement, PTO

Posted 13 days ago

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today!
UCT is looking for a talented Manager, Customer Solutions to join us in Fremont, CA!
The Manager, Customer Solutions leads a team dedicated to delivering an exceptional customer experience throughout the order lifecycle. This role oversees customer support operations, escalates and resolves complex issues, and partners closely with Sales, Operations, Engineering, Quality, and Finance to ensure timely order fulfillment and issue resolution. By driving process standardization, analyzing performance metrics, optimizing workflows, and leading customer-focused improvements, the manager enhances service quality, operational efficiency, and customer retention. The role also develops team capability, manages staffing and workload planning, and serves as a key liaison for strategic customer relationships and critical business needs.
Essential Duties & Responsibilities
  • Lead and manage the team of Customer Solutions Specialists (CSS) team, including key organizational and HR responsibilities.
  • Oversee the training and onboarding of new hires.
  • Engages with customers for escalation and critical requirements.
  • Escalation management - Present, develop and execute corrective action plan to customers to address root cause of issue.
  • Ensure timely and accurate order processing through effective team supervision and workflow management.
  • Works closely with Sales/Commercial team to align on customer requirements.
  • Analyzes performance metrics and customer-related trends to identify areas for improvement and optimization.
  • Summarizes and analyzes other required reports for management.
  • Develops and utilizes performance metrics to drive team productivity and process efficiency.
  • Support annual Customer Solutions budget process.
  • Provides ongoing workload evaluation to ensure sufficient support.
  • Provides staff scheduling and planning for weekend, emergencies, vacations, unscheduled absences and holidays.
  • Supports the quotation process by ensuring timely, accurate, and customer-aligned quote delivery.

Required Qualifications/Skills
  • Bachelor's degree or equivalent experience.
  • Minimum 5 years customer service experience.
  • Knowledge of customer service procedures and systems.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to manage cross-functional relationships and resolve conflicts effectively.

Preferred Qualifications/Skills
  • Minimum 3 years of supervisory experience.
  • Semiconductor industry experience a plus.
  • Ability to manage and lead teams across multiple locations or sites.
  • Skilled in developing and documenting standardized work procedures and Job Aids.
  • Ability to create clear and effective operational instructions and process documentation.

Interpersonal Skills
  • Proven record of building and guiding high-performing teams.
  • Ability to collaborate on cross-regional, cross-functional, cross-business teams.
  • Experience in coaching, training and development of customer solution staff.
  • Change Champion and ability to drive change.
  • Ability to develop and use of metrics to drive productivity and performance.
  • Excellent written and verbal communication skills across all levels of the organization.
  • Proven strong analytical and problem-solving skills with a proactive approach to issue resolution.
  • Ability to influence others and inspire team motivation and engagement.
  • Dispute resolution.

Travel Requirement
  • Less than 10%

Other Duties:
  • Additional duties as assigned
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.
The pay range for this position at commencement of employment is expected to be between $109,600.00 and $142,000.00/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including variable pay and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO (Paid Time Off) and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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