Product Support Engineer - Rail Location: Mobile to cover London & Bristol Area - Van provided ... By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by ...
Product Support Engineer - Rail Location: Mobile to cover London & Bristol Area - Van provided ... By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by ...
Product Support Engineer - Rail Location: Mobile to cover London & Bristol Area - Van provided ... By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by ...
Product Support Engineer - Rail Location: Mobile to cover London & Bristol Area - Van provided ... By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by ...
Supported by CGI's global network and a strong client community, CGI Advantage delivers secure ... Solution Engineering Enablement • Align solution engineering priorities with sales strategy and ...
Supported by CGI's global network and a strong client community, CGI Advantage delivers secure ... Solution Engineering Enablement • Align solution engineering priorities with sales strategy and ...
Support Engineer
Kirkland, WA · On-site
$86K - $129K/yr
Echodyne is seeking a Support Engineer to join our team working in a fast-paced environment developing high-performance commercial radar solutions. The Support Engineer will be a key member of the ...
Support Engineer
Kirkland, WA · On-site
$86K - $129K/yr
Echodyne is seeking a Support Engineer to join our team working in a fast-paced environment developing high-performance commercial radar solutions. The Support Engineer will be a key member of the ...
Product Support Engineer
Rochester, NY · On-site
$95K - $160K/yr
Designing and executing engineering experiments to validate solutions * Supporting new product introductions and resolving prototype issues * Identifying and qualifying alternate components to ...
Quick apply
Product Support Engineer
Rochester, NY · On-site
$95K - $160K/yr
Designing and executing engineering experiments to validate solutions * Supporting new product introductions and resolving prototype issues * Identifying and qualifying alternate components to ...
Product Support Engineer
Redmond, WA · On-site
SUMMARY The Product Support Engineer delivers exceptional technical support to customers ... solutions. * Supports deaf and hard-of-hearing customers directly in ASL, ensuring inclusive ...
Product Support Engineer
Redmond, WA · On-site
SUMMARY The Product Support Engineer delivers exceptional technical support to customers ... solutions. * Supports deaf and hard-of-hearing customers directly in ASL, ensuring inclusive ...
As an experienced Engineer specializing in solution support and technical troubleshooting, you will be responsible for guiding customers through the post- implementation phase, system optimization ...
As an experienced Engineer specializing in solution support and technical troubleshooting, you will be responsible for guiding customers through the post- implementation phase, system optimization ...
As an experienced Engineer specializing in solution support and technical troubleshooting, you will be responsible for guiding customers through the post- implementation phase, system optimization ...
As an experienced Engineer specializing in solution support and technical troubleshooting, you will be responsible for guiding customers through the post- implementation phase, system optimization ...
Support Engineer
San Francisco, CA · On-site
$250K - $275K/yr
Support Engineering at Sierra Companies use Sierra's Agent OS to design, deploy, and operate AI ... Translate complex technical issues into clear explanations and actionable solutions. Build the ...
Support Engineer
San Francisco, CA · On-site
$250K - $275K/yr
Support Engineering at Sierra Companies use Sierra's Agent OS to design, deploy, and operate AI ... Translate complex technical issues into clear explanations and actionable solutions. Build the ...
Monitor and validate the effectiveness of corrective solutions * Support dealers and customers ... Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent ...
Quick apply
Monitor and validate the effectiveness of corrective solutions * Support dealers and customers ... Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent ...
Technical Support Engineer
Greensboro, NC · On-site
Monitor and validate the effectiveness of corrective solutions * Support dealers and customers ... Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent ...
Technical Support Engineer
Greensboro, NC · On-site
Monitor and validate the effectiveness of corrective solutions * Support dealers and customers ... Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent ...
Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...
Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...
Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...
Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...
Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...
Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...
Develop custom solutions using SQL and internal APIs to resolve complex, customer-facing issues ... Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar)
Develop custom solutions using SQL and internal APIs to resolve complex, customer-facing issues ... Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar)
Java Support Engineer
Pittsburgh, PA · On-site
... solutions while providing 247 on call support Key skills include proficiency in Java Spring SQL and monitoring tools Core Responsibilities * Application Support Maintenance Provide technical support ...
Java Support Engineer
Pittsburgh, PA · On-site
... solutions while providing 247 on call support Key skills include proficiency in Java Spring SQL and monitoring tools Core Responsibilities * Application Support Maintenance Provide technical support ...
Support Engineer- Tier II
Cincinnati, OH · Hybrid
$70K - $75K/yr
Diagnose and troubleshoot technical issues Maintain computer systems Provide remote and onsite support Maintain documentation of processes, issues, and solutions Our ideal Tier II Support Engineer ...
Support Engineer- Tier II
Cincinnati, OH · Hybrid
$70K - $75K/yr
Diagnose and troubleshoot technical issues Maintain computer systems Provide remote and onsite support Maintain documentation of processes, issues, and solutions Our ideal Tier II Support Engineer ...
Technical Support Engineer
San Jose, CA · On-site
$60K - $70K/yr
In 2017, the company joined Delta Group, a global leader in power and thermal management solutions ... Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build ...
Technical Support Engineer
San Jose, CA · On-site
$60K - $70K/yr
In 2017, the company joined Delta Group, a global leader in power and thermal management solutions ... Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build ...
In 2017, the company joined Delta Group, a global leader in power and thermal management solutions ... Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build ...
In 2017, the company joined Delta Group, a global leader in power and thermal management solutions ... Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build ...
POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
Quick apply
POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
Solution Support Engineer information
See salary details
$44.5K - $57K
1% of jobs
$57K - $69.4K
4% of jobs
$69.4K - $81.9K
7% of jobs
$81.9K - $94.3K
5% of jobs
$102.4K is the 25th percentile. Wages below this are outliers.
$94.3K - $106.8K
11% of jobs
$106.8K - $119.2K
13% of jobs
The median wage is $123.2K / yr.
$119.2K - $131.7K
27% of jobs
$137.9K is the 75th percentile. Wages above this are outliers.
$131.7K - $144.1K
14% of jobs
$144.1K - $156.6K
6% of jobs
$156.6K - $169K
4% of jobs
$169K - $181.5K
7% of jobs
$44.5K
$123.3K
$181.5K
How much do solution support engineer jobs pay per year?
How does a Solution Support Engineer typically collaborate with product and development teams to resolve complex customer issues?
What are the key skills and qualifications needed to thrive as a Solution Support Engineer, and why are they important?
What is the difference between Solution Support Engineer vs Technical Support Specialist?
| Aspect | Solution Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft | Similar certifications; often entry-level certifications or vendor-specific credentials |
| Work Environment | Collaborates with engineering and sales teams; provides technical solutions to clients | Primarily handles customer issues; troubleshooting and resolving technical problems |
| Employer & Industry Usage | Tech companies, software providers, hardware vendors | IT service providers, tech support centers, software companies |
While both roles require technical knowledge and customer interaction, Solution Support Engineers focus on providing advanced solutions and collaborating with product teams, whereas Technical Support Specialists primarily troubleshoot and resolve customer issues. The roles often overlap but differ in scope and complexity.
What is a Solution Support Engineer?

Full-time
Life, Retirement, PTO
Posted 9 days ago
Rolls-Royce rating
9.0
Based on 14 frontline employees who took The Breakroom Quiz
21st of 417 rated machine equipment manufacturers
Job description
Product Support Engineer - Rail
Location: Mobile to cover London & Bristol Area - Van provided
Full Time - Shift work days & nights
Position Summary
As the Product Support Engineer for Rail and you will report to the Site Team Leader or Site Supervisor
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
The Product Support Engineer will conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.
What you will be doing:
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
- To conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
- Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
- Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
- Proactive involvement in the Company's HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- To participate in 24/7 shift working including callout when required
- Work as a mobile engineer if required, van will be provided.
- Any other related activities reasonably required e.g. to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc
Position Qualifications:
- From an engineering background
- NVQ Level 3 in Engineering or Equivalent
- Outstanding safety awareness
- Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal
Preferred requirements:
- Proactive and with good initiative
- Strong Organising skills and a flexible attitude
- Works well with others
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brandmtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
Regional Benefits
- Generous Annual Leave
- Retirement Savings through the Rolls Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: Matched
- Digital GP provides a convenient way for you to access GP consultations
- Employee Assistance (EAP) and Live Well programmes
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Type of ContractPermanent
About Rolls-Royce
Sourced by ZipRecruiter