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Software Troubleshooting Jobs in Texas (NOW HIRING)

Arista Networks

Software Engineer, Layer1

Austin, TX · On-site

Strong problem solving and software troubleshooting skills * Ability to design a solution and ... implement features independently. * Ability to work in small teams. #LI-SP1 Additional Information ...

Echo IT Solutions

Desktop Support

Dallas, TX · On-site

The role involves troubleshooting and resolving diverse PC desktop software and hardware issues while working night shifts to maintain the stability of the IT environment. Responsibilities : • ...

Bell and Howell

Field Service Technician

Austin, TX · On-site

Requires understanding of computer program functionality and software troubleshooting skills. * Strong interpersonal/customer relation skills. * Ability to build and maintain strong customer ...

WYN Consultants

Service Desk Analyst (Hybrid)

Dallas, TX · On-site

$40K - $60K/yr

This role is responsible for providing Tier 1 technical support, troubleshooting hardware and software issues, and ensuring support requests are handled efficiently and professionally. The ideal ...

Embtel Inc

Senior Lab Technician

Spring, TX · On-site

Successfully resolve technical issues(hardware and software) * Troubleshooting HPE Synergy and BladeSystem hardware and HPE storage arrays * Racking and stacking of hardware (Servers, Network ...

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How much do software troubleshooting jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for software troubleshooting in Texas is $31.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $41.88 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

What are the most commonly searched types of Software Troubleshooting jobs in Texas?

The most popular types of Software Troubleshooting jobs in Texas are:

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For Software Troubleshooting jobs in Texas, the most frequently searched job titles are:

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Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,571 per year, or $31.5 per hour.

Software Engineer, Layer1

Arista Networks

Austin, TX • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You'll Work With
As a Layer1 software engineer, you will get to work on software that manages the physical layer, where packets meet the outside world. Stable and reliable physical connectivity is critical for any network and that is your challenge. You will get to write control software that brings to life everything from the ubiquitous 1GBASE-T connectors to 400G long reach optics that provide fiber connectivity across continents. Your software will need to work across a wide variety of forwarding engines, connectors and interface chips called gearboxes, which allow our hardware platforms to support diverse physical connectivity options within a product family. You will build instrumentation and telemetry tools that track physical link health parameters reported by the Layer1 components and enable operators to monitor and troubleshoot their links effectively. You will also work closely with our Optics teams to define standards for new media and bring them to market.
Arista Software Engineering roles demand a strong and broad software engineering background. While the primary focus area for this role is Layer1 software, the role will cover all aspects of software development spanning the addition of new features, debugging problems and fine tuning code for scalability and performance. You will own your projects from definition to deployment and customer interactions, and you will be responsible for the quality of everything you deliver.
Arista Software Engineering prides itself on a supportive and growth oriented culture. Over time, as your interests change, coupled with evolving business needs you will have the opportunity to switch from Layer1 to other areas, if you like.
What You'll Do
  • Interface with customers, product management and hardware engineers to come up with innovative new Layer1 features.
  • Architect, design and manage the development of these features.
  • Develop and maintain features using C, C++ and Python, review and contribute to functional and design specifications. Build automated tests and test infrastructure to test the features.
  • Work with hardware and manufacturing teams to bring new Layer1 components like Phys and Transceivers to market.
  • Collaborate with hardware engineers to design optimal software control interfaces for managing Layer1 components.
  • Provide technical leadership across features, projects and tools.
  • Work with Customer Support Engineers and customers to analyze, mitigate and fix problems in customer networks.
  • Work with the System Test Engineers to analyze problems found in their tests and provide fixes for those problems.
  • Mentor new and junior engineers to bring them up to speed in Arista's software development environment.

Qualifications
  • BS Computer Science/Electrical Engineering/Computer Engineering + 3 years experience, or MS Computer Science/Electrical Engineering/Computer Engineering + 2 years experience, or Ph.D. in Computer Science/Electrical Engineering/Computer Engineering + 1 years experience, or equivalent work experience
  • Expert knowledge of C or C++ and Python.
  • Knowledge of UNIX or Linux
  • Knowledge of digital communication technologies like modulation and signal encoding schemes is a plus.
  • Understanding of IP networking and/or distributed systems is a plus
  • Experience working with low level hardware components is a plus
  • Applied understanding of software engineering principles
  • Strong problem solving and software troubleshooting skills
  • Ability to design a solution and implement features independently.
  • Ability to work in small teams.

#LI-SP1
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

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