Software Program Manager Jobs in New York (NOW HIRING)

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About the role
The New York Times is looking for a Program Manager II for its Platforms & Growth portfolio. Platforms exist to provide the power and efficiency of the enterprise, empowering product and feature teams to build and iterate quickly. Our products are used by millions of passionate and engaged users every day and our strategy of providing journalism worth paying for has helped us grow our digital subscription and advertising businesses at the same time.
As a Program Manager II, you will manage the lifecycle of key and complex initiatives. Program managers are core to the delivery of our work and are expected to identify issues, suggest and guide solutions, and help negotiate scope or timelines to advance the work. You will orchestrate this by working with partners and software development teams in different ways, from developing a delivery plan, identifying initiative milestones, managing cross-team dependencies and establishing operating models for initiatives.
You will drive:

• Initiative Leadership - Work with cross-functional partners to guide multiple types of software development initiatives from creation through completion, working through evolving requirements and changing priorities and making effective, well-informed decisions to propose solutions. Identify issues between competing interests to create understanding on priority, scope and realistic timelines.
• Collaboration - Guide the teams and important cross-functional partners to navigate challenges on the road to delivery. Influence teams through servant-leadership.
• Visibility - Ensure shared understanding of initiative goals and success criteria across the entirety of teams/partners involved in the program. Communicate and guide a free flow of information with and among partners on all matters.
• Transparency - Track and communicate initiative status, risks, and emergent issues. Organize complicated information so that it is accessible to varying partners and can be kept current with minimal overhead.
• Communication - Effectively communicate complex technical information to non-technical audiences and tailor messaging for various stakeholders, including senior management.
• Impediment Removal - Proactively identify, track, and escalate both current and potential roadblocks to team throughput and program success. Develop and propose viable solutions, then guide the team in their execution.

Basic Qualifications:

• 5+ years experience in program management
• 3+ years experience in running digital/software development programs
• Effective communication of strategies, goals, and program status to on-the-ground teams, technical and non-technical partners, and senior leadership, demonstrating clear understanding.
• Experience with software development practices and knowledge of Jira, Google Workspace, and other project management tools
• Proven ability to present complex information to diverse audiences
• You will report to a Director of Program Management in the PMO

Preferred Qualifications:

• Ability to configure and incorporate generative AI tools, AI-powered agents, and automations into day-to-day program management workflows to enhance efficiency while maintaining human oversight and judgment.
• Comfort evaluating and piloting emerging AI capabilities in partnership with engineering, data, and newsroom stakeholders, ensuring responsible use aligned with The Times's mission and values.

#LI-Hybrid
REQ-019982
The annual base pay range for this role is between:
$123,000-$155,000 USD
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
We're excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.
If you're an Engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.
The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
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