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Software Implementation Manager Jobs in Baton Rouge, LA

Methanex

Control Systems Engineer

Geismar, LA

... software, implementing advanced process control, leading loop checks and control system simulations. • Responsible for setting up the alarm management system, and the Controls historian. • ...

Methanex

Control Systems Engineer

Geismar, LA · On-site

... software, implementing advanced process control, leading loop checks and control system simulations. • Responsible for setting up the alarm management system, and the Controls historian. • ...

Angelo's Landscape Group

Project Manager

Baton Rouge, LA · On-site

$60K - $70K/yr

Monitor project budgets, track expenses, and implement cost-saving measures without compromising ... Proficiency in project management software and Microsoft Office Suite * Excellent leadership ...

Angelo's Landscape Group

Project Manager

Baton Rouge, LA · On-site

$60K - $70K/yr

Monitor project budgets, track expenses, and implement cost-saving measures without compromising ... Proficiency in project management software and Microsoft Office Suite * Excellent leadership ...

Methanex

Control Systems Engineer

Geismar, LA · On-site

... PLC software, implementing advanced process control, leading loop checks and control system simulations. * Responsible for setting up the alarm management system, and the Controls historian.

ACM LLC

Assistant Community Manager

Baton Rouge, LA · On-site

The Assistant Community Manager collaborates closely with the Community Manager to implement ... Proficiency in advanced property management software platforms (Entrata is a plus). * Demonstrated ...

State of Louisiana

GIS Manager

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

This position manages the DOTD Enterprise GIS including development and implementation of plans to ... This position also recommends software purchases and upgrades as well as the distribution of data ...

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All JobsSoftware Implementation JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Baton Rouge, LA

Software Implementation Manager information

See Baton Rouge, LA salary details

$57.6K

$98.8K

$149.8K

How much do software implementation manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for software implementation manager in Baton Rouge, LA is $98,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $116,700.00 per year, depending on experience, location, and employer.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What are popular job titles related to Software Implementation Manager jobs in Baton Rouge, LA?

For Software Implementation Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Software Implementation Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Software Implementation Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Software Implementation Manager jobs?

Cities near Baton Rouge, LA with the most Software Implementation Manager job openings:

Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $98,826 per year, or $47.5 per hour.

Customer Service Manager

OMNI INDUSTRIES INC

Baton Rouge, LA • On-site

$90K/yr

Full-time

Posted 10 days ago

Job description

Job Summary:

The Customer Service Manager is responsible for leading the customer service team to deliver exceptional customer experience while ensuring efficient order management and strong collaboration across Sales, Supply Chain, Operations, Production, Logistics, and Finance. This role develops and executes the customer service strategy, drives continuous improvement, develops team members, and supports operational excellence in a fast-paced manufacturing environment.

Duties/Responsibilities:

  • Lead, coach, mentor, and develop the customer service team.
  • Develop and implement the customer service strategy in alignment with company objectives.
  • Establish and monitor customer service goals, KPIs, and performance standards.
  • Ensure timely and accurate processing of customer orders.
  • Resolve escalated customer concerns and implement effective service recovery.
  • Monitor customer satisfaction (CSAT) and implement corrective actions as needed.
  • Drive customer retention by building strong customer relationships and ensuring a high level of service.
  • Coordinate customer priorities with Sales, Production, Supply Chain, Logistics, and Finance.
  • Monitor order flow, shipping performance, and backlog status.
  • Analyze service metrics and identify opportunities for process improvements.
  • Develop, maintain, and improve Standard Operating Procedures (SOPs).
  • Support forecasting, demand planning, and customer communications.
  • Prepare reports and provide recommendations to executive leadership.
  • Promote a culture of continuous improvement, accountability, and customer focus.
  • Support ERP and CRM system improvements and process optimization.
  • Evaluate and implement new technologies, including AI, to enhance customer service operations.

Required Skills:

  • Strong leadership and team development skills.
  • Excellent customer service and conflict resolution abilities.
  • Strong relationship management and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Strong analytical, problem-solving, and data-driven decision-making abilities.
  • Ability to collaborate effectively across multiple departments.
  • Sense of urgency, accountability, and customer focus.
  • Proficiency with ERP and CRM systems.
  • Advanced knowledge of Microsoft Office Suite, including Excel.
  • Ability to manage multiple priorities in a fast-paced manufacturing environment.
  • Commitment to continuous improvement and operational excellence.

Education and Experience:

  • Bachelor's degree in Business, Supply Chain, Marketing, or a related field preferred.
  • Minimum of seven (7) years of customer service experience, including leadership responsibilities.
  • Manufacturing, industrial, chemical, or lubricant industry experience preferred.
  • Experience developing KPIs and managing departmental performance.
  • Experience with order management, logistics, and supply chain operations preferred.
  • Experience leading teams and driving continuous improvement initiatives.
  • Experience with ERP systems and customer relationship management (CRM) software.

Physical Requirements:

  • Prolonged periods of sitting and working at a computer.
  • Ability to communicate effectively in person, by phone, and electronically.
  • Ability to occasionally lift up to 20 pounds.
  • Ability to work in both office and manufacturing environments.
  • Must be able to walk through production and warehouse areas and wear required personal protective equipment (PPE) when entering operational areas.
  • Ability to travel occasionally to company locations, customers, or industry events as needed.


Omni Specialty Packaging is an Equal Opportunity Employer (EOE)

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