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Software Implementation Manager Jobs in Ohio (NOW HIRING)

DPDHL

Implementation Design Lead I

Westerville, OH · On-site

Do you excel in collaborating with a diverse range of internal and external stakeholders, managing ... Project Delivery: * Participate in development of concept of systems development, software ...

Cyncly

Implementation Analyst

Solon, OH · On-site +1

$55K - $85K/yr

Implementation Analyst Location: US - Remote Contract: Permanent Full Time - 40h/week About Us ... managed and made. Our end-to-end software solutions connect professional designers, retailers and ...

Rumpke of Ohio, Inc.

Project Manager

Cincinnati, OH · Hybrid

The Project Manager is responsible for leading software implementation and technology initiatives from concept through delivery, while also serving as a key contributor in business analysis and ...

Rumpke

Project Manager

Cincinnati, OH · On-site

The Project Manager is responsible for leading software implementation and technology initiatives from concept through delivery, while also serving as a key contributor in business analysis and ...

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See Ohio salary details

$57K

$97.8K

$148.3K

How much do software implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for software implementation manager in Ohio is $97,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $115,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the most commonly searched types of Software Implementation jobs in Ohio? The most popular types of Software Implementation jobs in Ohio are:
What are popular job titles related to Software Implementation Manager jobs in Ohio? For Software Implementation Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Ohio look for? The top searched job categories for Software Implementation Manager jobs in Ohio are:
What cities in Ohio are hiring for Software Implementation Manager jobs? Cities in Ohio with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Ohio as of May 2026, with employment types broken down into 3% Internship, 94% Full Time, and 3% Contract. Highlights an 80% In-person, 2% Hybrid, and 18% Remote job distribution, with an average salary of $97,833 per year, or $47 per hour.

Implementation Design Lead I

DPDHL

Westerville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

This role is in the Consumer Business Unit


Implementation Design Lead I


Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive, customer-centric atmosphere? Do you excel in collaborating with a diverse range of internal and external stakeholders, managing systems, project timelines, and solutions? If yes, DHL Supply Chain welcomes and values your unique perspective and skills! Join us in fostering a diverse and inclusive environment where your talents are celebrated.


Job Description


The Implementation Design Lead (IDL) I is the technical resource on multiple projects, supporting Implementation Analysts developing technical requirements, testing, configuration, and technical readiness of the system.


Design and Planning:

  • Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
  • Analyze business requirements and translate them into detailed Warehouse Management System (WMS) system designs and configurations
  • Collaborate with stakeholders to define functional and technical specifications for the WMS implementation
  • Identify risks and issues related to the WMS implementation and devise mitigation strategies
  • Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.


Project Delivery:

  • Participate in development of concept of systems development, software demonstration, preparation, and execution.
  • Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure
  • Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as WMS into a new or existing client site(s).
  • Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
  • Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client
  • Provide specialty technical knowledge of one or more in-house or third-party applications.
  • Facilitate training for all levels of associates, customers, and/or business partners.

Documentation:

  • Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution
  • Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects


Required Education and Experience


  • Bachelor's degree in IT similar field or 4+ years experience in an IT environment with a technical design background, required
  • Experience in WMS implementations and support of business systems, required
  • Ability to travel 40%-70% nationally to collaborate with broader team, required


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.


Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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