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Software Implementation Analyst Jobs (NOW HIRING)

Implementation Manager-Customer Success Team * Customer Success • San Mateo Responsibilities ... Technical competence including general understanding of IT and enterprise software, specifically ...

As an Implementation Analyst, you will be the bridge between our technical teams and our oil amp ... Manage multiple software implementation projects * Develop strong working relationships with ...

Strong analytical and problem-solving skills * Excellent organizational and time management skills * Exceptional communication and customer service skills * Detail-oriented * Municipal experience is ...

... software and related analytics on time with minimal supervision. • Working closely with ... Implementing and maintaining the Epic system along with associated third-party systems by ...

The ideal Software Implementation Consultant possesses the ability to learn software rapidly to configure, apply analytical troubleshooting tools, and to problem-solve application issues. Candidates ...

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Software Implementation Analyst information

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$32.5K

$97.3K

$170K

How much do software implementation analyst jobs pay per year?

As of Aug 17, 2026, the average yearly pay for software implementation analyst in the United States is $97,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Software Implementation Analyst vs Business Analyst?

AspectSoftware Implementation AnalystBusiness Analyst
Primary FocusImplementing software solutions, configuring systems, and ensuring successful deploymentAnalyzing business needs, documenting requirements, and recommending solutions
Required SkillsTechnical knowledge, software testing, project coordinationCommunication, process analysis, stakeholder management
Work EnvironmentIT teams, software vendors, client sitesBusiness units, project teams, client organizations
CertificationsIT certifications (e.g., PMP, Scrum), technical trainingCBAP, PMI-PBA, business analysis certifications

While both roles involve working with software and stakeholders, the Software Implementation Analyst primarily focuses on deploying and configuring software systems, whereas the Business Analyst concentrates on understanding business needs and translating them into technical requirements. Both roles are essential in technology projects but serve different stages of the implementation process.

More about Software Implementation Analyst jobs
Infographic showing various Software Implementation Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $97,293 per year, or $46.8 per hour.

Implementation Analyst

Acme Inc.

New York, NY

Full-time

Re-posted 25 days ago


Job description

Implementation Manager-Customer Success Team
  • Customer Success • San Mateo
Responsibilities include:
  • Work with customers to understand goals and business processes
  • Provide expert knowledge of our application to the customer
  • During activation, create project timeline and manage the project to meet deadlines and customer goals
  • Provide ongoing support to customers to ensure their success
  • Participate in the design of automating features in Jobvite
  • Drive to continually improve our internal process for customer care
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Document issues using case format in our CRM system and defects in our bug tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
  • Up to 25% travel
Skills and Experience:
  • Prior applicable experience with named or dedicated accounts in a technical support or professional services environment
  • Technical competence including general understanding of IT and enterprise software, specifically ASP (“on-demand”, SaaS), networking, hardware, and implementations
  • A 4 year degree and/or 2+ years of demonstrated industry experience
  • Working knowledge of enterprise integrations including batch interfaces and Web Services
  • IT systems and networking experience with exposure to underlying security issues
  • Demonstrated analysis, problem solving and troubleshooting expertise
  • Solid understanding of Internet technologies, web servers and web proxy servers
  • Ability to multi-task and perform effectively under pressure
  • Comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Ability to manage to service levels and conduct regularly scheduled customer meetings
  • Enthusiasm, strong work ethic and a positive attitude
  • PMP and Salesforce experience a plus
Nine to fivers need not apply.
For more information on our products please review the video link below:

http://recruiting.jobvite.com/products/jobvite-in-under-2-minutes/

Employment Type: Full-Time