Software Development Business Analyst Jobs (NOW HIRING)

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - Bachelor's degree in business administration, communications, non-profit management or a related field.

Certifications: N/A

Work experience: Detail-oriented, proactive professional with 2-5 years of experience in data analysis, CRM management (specifically Salesforce), and non-profit operations. They must possess exceptional cross-cultural communication skills and the analytical mindset necessary to manage multiple priorities in a fast-paced, "for-impact" environment. A successful applicant will have Salesforce Trailhead Credentials. They will demonstrate a strong commitment to process documentation, sophisticated reporting, and a high level of self-awareness and emotional intelligence.

Critical Action Items & Measurable Deliverables:
Fundraising Data Analysis & Reporting
Design and maintain reports and dashboards to track gift officer activity, portfolio performance, and progress toward fundraising goals
Deliver recurring and ad hoc reports to development leadership and stakeholders
Serve as a liaison between the Salesforce team and development team to translate fundraising needs into technical requirements
Design, implement, and evaluate fundraising campaigns
Track campaign effectiveness and recommend improvements
Support moves management processes to advance donor relationships
Maintain and optimize Salesforce data structures, ensuring accuracy and usability
Create efficiencies by developing and documenting processes and workflows
Support ethical, data-informed fundraising practices
Donor Strategy & Prospect Research
Conduct prospect research to identify and qualify potential donors
Support donor segmentation and portfolio strategy for gift officers
Provide insights to enhance donor cultivation, solicitation, and stewardship efforts
Executive & Administrative Support
Provide executive assistant support to the VP, including reporting, research, and strategic analysis
Prepare presentations, briefing materials, and donor insights for leadership
Assist with high-level planning and special projects
Build strong relationships across functional areas to support shared goals
Represent CERI as a brand ambassador at community gatherings

Other Responsibilities:

1. Assist with annual campaigns and other fundraising events, as needed.
2. Other job duties as assigned.

Requirements:
1. Salesforce experience.
2. Excellence in both oral and written communications.
3. The ability to work through stringent deadlines with attention to detail and focus on priorities.
4. Self-starter with the ability to manage time effectively.
5. Integrity in dealing with confidential donor, client, and financial information.
6. Ability to work under pressure and manage multiple priorities.
7. Ability to inspire confidence and trust in agency leadership and donors.
8. Ability to function as a member of a multidisciplinary team.
9. Cultural sensitivity towards the served population.
10. Computer literacy and willingness to work across multiple databases.
11. Possess a valid driver's license, work eligibility status, and pass required background checks.

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex,or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.