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Softlines Associate Jobs (NOW HIRING)

Army and Air Force Exchange

$13.75 - $18.75/hr

So, what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting ...

New

Dick's Sporting Goods

$14.50 - $16.50/hr

At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes ...

The Exchange

$13.75 - $18.75/hr

So, what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting ...

New

The Exchange

$13.75 - $18.75/hr

So, what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting ...

New

The Exchange

$13.75 - $18.75/hr

So, what can you expect as a Customer Experience Associate - Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting ...

New

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Softlines Associate information

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$10

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$33

How much do softlines associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for softlines associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a softlines associate?

Softlines Associates are retail employees who specialize in the softlines department, which typically includes apparel, footwear, accessories, and other non-durable goods. Their primary responsibilities involve assisting customers, restocking merchandise, maintaining store displays, and ensuring the sales floor is organized. They may also handle returns, process transactions, and provide product information to shoppers. Softlines Associates play a key role in creating a positive shopping experience and supporting store sales goals.

What are the key skills and qualifications needed to thrive as a softlines associate?

To thrive as a Softlines Associate, you need a strong understanding of retail operations, product knowledge in apparel and accessories, and basic math skills, usually complemented by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and handheld scanners is typically required. Excellent customer service, attention to detail, and communication skills help associates build rapport with shoppers and maintain appealing displays. These abilities are crucial for driving sales, ensuring a positive customer experience, and supporting efficient store operations.

What are the main challenges a softlines associate faces during busy retail seasons?

During peak retail periods, such as holidays or major sales events, Softlines Associates often face high customer traffic, frequent merchandise restocking, and increased pressure to maintain organized displays. Balancing customer service with inventory management can be challenging, especially when handling multiple requests at once. Staying adaptable and communicating effectively with team members are crucial for keeping the sales floor running smoothly and ensuring a positive shopping experience.

What is the difference between Softlines Associate vs Hardlines Associate?

AspectSoftlines AssociateHardlines Associate
Work EnvironmentRetail stores, clothing, textiles, accessoriesRetail stores, electronics, tools, hardware
Required CredentialsHigh school diploma often preferred, basic retail experienceHigh school diploma often preferred, basic retail experience
Industry UsageFashion, apparel, textilesElectronics, hardware, sporting goods

The Softlines Associate and Hardlines Associate roles are both retail positions requiring similar credentials and work environments. The main difference lies in the product focus: Softlines Associates handle clothing, textiles, and accessories, while Hardlines Associates work with electronics, tools, and hardware. Both roles involve customer service, stocking, and merchandising within retail stores, but their product categories distinguish their specific duties and expertise.

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Softlines Associate jobs near you
Infographic showing various Softlines Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Part-Time Softlines Associate (Miami/Coral Gables)

Labor Finders

Miami, FL

Part-time

Re-posted 6 days ago

Job description

The Softlines Associate is responsible for enhancing the experience of Members and driving sales, providing courteous and proactive support to Members by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to members to shop.

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