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Softlines Associate Jobs (NOW HIRING)

The Exchange

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Supervisor in Softlines, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer ...

New

Bass Pro Shops

Retail Manager - Softlines

Gainesville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

Bass Pro Shops

Retail Manager - Softlines

Noblesville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

Bass Pro Shops

Retail Manager - Softlines

Mitchell, SD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

Academy Sports + Outdoors

What You Will Work On As a Softlines Manager, you will lead the Apparel and Footwear areas with a ... On the floor, you will lead and mentor a diverse team of associates, building strong relationships ...

Bangor

Sales Associate Softlines PT w/Benefits

Silverdale, WA · On-site

$17.13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join us as our next Sales Associate here in Silverdale, WA at the Navy Exchange Service Command. Why the Navy Exchange Service Command ? While some may serve overseas for our country, we hold down ...

Bass Pro Shops

Retail Manager - Softlines

Round Rock, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

Bass Pro Shops

Retail Manager - Softlines

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

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Softlines Associate information

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$10

$19

$33

How much do softlines associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for softlines associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a softlines associate?

Softlines Associates are retail employees who specialize in the softlines department, which typically includes apparel, footwear, accessories, and other non-durable goods. Their primary responsibilities involve assisting customers, restocking merchandise, maintaining store displays, and ensuring the sales floor is organized. They may also handle returns, process transactions, and provide product information to shoppers. Softlines Associates play a key role in creating a positive shopping experience and supporting store sales goals.

What are the key skills and qualifications needed to thrive as a softlines associate?

To thrive as a Softlines Associate, you need a strong understanding of retail operations, product knowledge in apparel and accessories, and basic math skills, usually complemented by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and handheld scanners is typically required. Excellent customer service, attention to detail, and communication skills help associates build rapport with shoppers and maintain appealing displays. These abilities are crucial for driving sales, ensuring a positive customer experience, and supporting efficient store operations.

What are the main challenges a softlines associate faces during busy retail seasons?

During peak retail periods, such as holidays or major sales events, Softlines Associates often face high customer traffic, frequent merchandise restocking, and increased pressure to maintain organized displays. Balancing customer service with inventory management can be challenging, especially when handling multiple requests at once. Staying adaptable and communicating effectively with team members are crucial for keeping the sales floor running smoothly and ensuring a positive shopping experience.

What is the difference between Softlines Associate vs Hardlines Associate?

AspectSoftlines AssociateHardlines Associate
Work EnvironmentRetail stores, clothing, textiles, accessoriesRetail stores, electronics, tools, hardware
Required CredentialsHigh school diploma often preferred, basic retail experienceHigh school diploma often preferred, basic retail experience
Industry UsageFashion, apparel, textilesElectronics, hardware, sporting goods

The Softlines Associate and Hardlines Associate roles are both retail positions requiring similar credentials and work environments. The main difference lies in the product focus: Softlines Associates handle clothing, textiles, and accessories, while Hardlines Associates work with electronics, tools, and hardware. Both roles involve customer service, stocking, and merchandising within retail stores, but their product categories distinguish their specific duties and expertise.

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What are the most commonly searched types of Softlines jobs?

The most popular types of Softlines jobs are:

What states have the most Softlines Associate jobs?

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The top searched job categories for Softlines Associate jobs are:

Softlines Associate jobs near you
Infographic showing various Softlines Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Customer Experience Associate-Softlines

Exchange

West Point, NY

$15 - $20.75/hr

Full-time

Posted 3 days ago

New

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

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