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Softlines Assistant Store Manager Jobs in Indiana

Ross Stores

Assistant Store Manager

Mishawaka, IN · On-site

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Franklin Electric

Assistant Store Manager

Avon, IN · On-site

Description Join Our Team as an Assistant Store Manager at Aqua Systems, Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we are leaders in cutting-edge water ...

Valor LLC

Assistant Store Manager

Rockport, IN

$16.25/hr

Description Hop Shops, a division of Valor Oil, is looking for an Assistant Store Manager. In this role you'll have the chance to develop your leadership skills, deepen your knowledge of retail ...

The Jay Group

Assistant Store Manager

Indianapolis, IN · On-site

$45K/yr

As the Assistant Store Manager, your primary mission is to support the Store Manager in all areas of leadership, operational execution, and team development. You are the Store Manager's right hand.

Valor LLC

Assistant Store Manager

Rockport, IN · On-site

$16.25/hr

Hop Shops, a division of Valor Oil, is looking for an Assistant Store Manager. In this role you'll have the chance to develop your leadership skills, deepen your knowledge of retail operations, and ...

Ana Luisa

Assistant Store Manager

Indianapolis, IN · On-site

Assistant Store Manager -- Keystone Mall, Indianapolis, IN At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern ...

Ana Luisa

Assistant Store Manager

Indianapolis, IN · On-site

$65K - $70K/yr

Assistant Store Manager - Keystone Mall, Indianapolis, IN At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern ...

Acima

Acima Assistant Store Manager

Indianapolis, IN · On-site

Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of ...

Acima

Acima Assistant Store Manager

Indianapolis, IN · On-site

Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of ...

Acima

Acima Assistant Store Manager

Clarksville, IN · On-site

Acima Assistant Store Manager Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of ...

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Softlines Assistant Store Manager information

What skills and qualifications are needed to thrive as a softlines assistant store manager?

To thrive as a Softlines Assistant Store Manager, you need experience in retail management, merchandising, and customer service, often supported by a high school diploma or equivalent and supervisory experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage staff and resolve customer issues. These skills are vital for driving sales, maintaining efficient store operations, and ensuring a positive shopping experience.

What is the difference between Softlines Assistant Store Manager vs Softlines Department Supervisor?

AspectSoftlines Assistant Store ManagerSoftlines Department Supervisor
ResponsibilitiesOversees store operations, manages staff, and supports sales goalsManages specific department, assists with sales and stock management
CredentialsHigh school diploma or equivalent; experience in retailHigh school diploma or equivalent; retail experience preferred
Work EnvironmentFull store environment, leadership roleDepartment-specific, team-focused
UsageCommonly used in retail chains for managerial rolesUsed for supervisory roles within departments

The Softlines Assistant Store Manager has broader responsibilities, overseeing the entire store and supporting overall operations. In contrast, the Softlines Department Supervisor focuses on managing a specific department, such as clothing or accessories. Both roles require retail experience and similar credentials, but the Assistant Store Manager holds a more comprehensive leadership position within the store.

What are common challenges faced by a softlines assistant store manager, and how can they address them?

One common challenge for a Softlines Assistant Store Manager is balancing sales goals with ensuring excellent customer service, especially during peak shopping periods. Additionally, managing inventory levels and visual merchandising in a fast-paced environment requires strong organizational skills and attention to detail. To effectively address these challenges, successful managers prioritize clear communication with their team, regularly review sales and inventory reports, and stay adaptable to changing customer needs. Collaborating closely with department associates and other store leaders is also key to driving results and maintaining a positive work atmosphere.

What is the average salary for a softlines assistant store manager?

The average salary for a softlines assistant store manager typically ranges from $30,000 to $50,000 annually, depending on location, experience, and the retailer. This role often involves supervising sales associates, managing inventory, and ensuring customer satisfaction in a retail environment.

What is a softlines assistant store manager?

Softlines Assistant Store Managers are retail professionals responsible for overseeing the softlines department, which typically includes clothing, footwear, accessories, and other non-durable goods. They assist in managing daily operations, supervising staff, ensuring excellent customer service, and maintaining inventory levels within the softlines area of the store. These managers also help implement merchandising strategies and support the Store Manager in meeting sales goals. Their role is essential for creating a positive shopping experience and driving department performance.

Is it hard to be a softlines assistant store manager?

Being a softlines assistant store manager involves overseeing daily store operations, managing staff, and ensuring sales goals are met, which can be demanding but manageable with good organizational and leadership skills. The role often requires multitasking, problem-solving, and customer service abilities, and may involve working flexible hours including weekends and holidays.
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Softlines Assistant Store Manager jobs near you

Assistant Store Manager

Ross Stores

Mishawaka, IN • On-site

Full-time

Re-posted 17 days ago

Job description

GENERAL PURPOSE :
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
  • Direct supervision of all non-exempt Associates.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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