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Softlines Assistant Store Manager Jobs in Indiana

We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to become Store Managers in the future. If you want to ...

We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to become Store Managers in the future. If you want to ...

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Assistant Store Manager - The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on ...

Assistant Store Manager - The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on ...

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

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Softlines Assistant Store Manager information

What are the key skills and qualifications needed to thrive as a Softlines Assistant Store Manager, and why are they important?

To thrive as a Softlines Assistant Store Manager, you need experience in retail management, merchandising, and customer service, often supported by a high school diploma or equivalent and supervisory experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage staff and resolve customer issues. These skills are vital for driving sales, maintaining efficient store operations, and ensuring a positive shopping experience.

What is the difference between Softlines Assistant Store Manager vs Softlines Department Supervisor?

AspectSoftlines Assistant Store ManagerSoftlines Department Supervisor
ResponsibilitiesOversees store operations, manages staff, and supports sales goalsManages specific department, assists with sales and stock management
CredentialsHigh school diploma or equivalent; experience in retailHigh school diploma or equivalent; retail experience preferred
Work EnvironmentFull store environment, leadership roleDepartment-specific, team-focused
UsageCommonly used in retail chains for managerial rolesUsed for supervisory roles within departments

The Softlines Assistant Store Manager has broader responsibilities, overseeing the entire store and supporting overall operations. In contrast, the Softlines Department Supervisor focuses on managing a specific department, such as clothing or accessories. Both roles require retail experience and similar credentials, but the Assistant Store Manager holds a more comprehensive leadership position within the store.

What are some common challenges faced by a Softlines Assistant Store Manager, and how can they effectively address them?

One common challenge for a Softlines Assistant Store Manager is balancing sales goals with ensuring excellent customer service, especially during peak shopping periods. Additionally, managing inventory levels and visual merchandising in a fast-paced environment requires strong organizational skills and attention to detail. To effectively address these challenges, successful managers prioritize clear communication with their team, regularly review sales and inventory reports, and stay adaptable to changing customer needs. Collaborating closely with department associates and other store leaders is also key to driving results and maintaining a positive work atmosphere.

What are Softlines Assistant Store Managers?

Softlines Assistant Store Managers are retail professionals responsible for overseeing the softlines department, which typically includes clothing, footwear, accessories, and other non-durable goods. They assist in managing daily operations, supervising staff, ensuring excellent customer service, and maintaining inventory levels within the softlines area of the store. These managers also help implement merchandising strategies and support the Store Manager in meeting sales goals. Their role is essential for creating a positive shopping experience and driving department performance.
What are popular job titles related to Softlines Assistant Store Manager jobs in Indiana? For Softlines Assistant Store Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Softlines Assistant Store Manager jobs in Indiana look for? The top searched job categories for Softlines Assistant Store Manager jobs in Indiana are:
What cities in Indiana are hiring for Softlines Assistant Store Manager jobs? Cities in Indiana with the most Softlines Assistant Store Manager job openings:
Assistant Store Manager

Assistant Store Manager

EZCorp, Inc.

Indianapolis, IN • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


EZCORP rating

7.1

Company rating: 7.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker


Job description

Address: 4435 Keystone Ave. Indianapolis, Indiana 46205
Brand: EZPawn
Pay range is based on experience from $18.00/hr to $22.00/hr
We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Retail management professionals, are you ready to apply your leadership background to something fun and different that will allow you to build a rewarding long-term career? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 1000 storefronts in 16 US states, as well as in Mexico and several Central American countries. We are currently looking for a motivated and personable Assistant Retail Store Managers to assist in overseeing one of our EZPAWN/Value Pawn retail outlets.
In this role, you will oversee a team of 5-15 Sales Associates (Pawnbrokers) while providing outstanding customer service and building strong ongoing relationships with customers. This is a fantastic opportunity for you to experience career growth in an environment that allows you to connect with people in your community and make a positive difference in their lives.
We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to become Store Managers in the future. If you want to grow your career, apply today!
Job Responsibilities
As an Assistant Store Manager, you will be responsible for providing leadership, coaching, and directions to Team Members to maximize store performance. You will also join the team working with customers to negotiate pawn and sales transactions.
Some of your specific duties in this role will include to:
  • Drive revenue and control cost to deliver budgeted operating margins
  • Complete and oversee accurate and proficient sales and loans transactions
  • Analyze reports on key business metrics and provide recommendations and necessary actions
  • Ensure personal and team standards are met for superior customer service
  • Assist with staffing and retention efforts
  • Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines, including own personal training requirements
  • Assist with ensuring Team Member engagement and turnover are in line with Company expectations
  • Provide direction, coaching, development and performance feedback to Team Members
  • Help Team Members understand how their daily goals align with Company strategic goals
  • Conduct structured 1:1s with store Team Members
  • Perform daily management responsibilities
  • Drive personal vehicle for business needs

Job Requirements
We are looking for an Assistant Store Manager who combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to read and manage customer needs and emotions. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills.
Requirements for the Assistant Store Manager role include:
  • High school diploma or GED
  • Valid driver's license and auto insurance
  • Ability to pass a criminal background check and drug test
  • 1+ years experience in management, supervisory, and/or customer service
  • Ability to offer and describe various solutions and their benefits to the customer
  • Ability to maintain a professional appearance and demeanor
  • Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
  • Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
  • Pawn experience, a plus
  • Bilingual, a plus

Benefits
EZCORP strives to meet the needs of our diverse workforce and their families. We provide our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.
Here is some of what we have to offer:
  • Free Health Insurance*
  • Competitive wages
  • Bonus potential
  • 401(k) w/ company match
  • Generous Paid Time Off
  • Paid community service time
  • Team Member discount
  • Progressive career path

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989