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Softline information

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$69.5K

$147.5K

$215K

How much do softline jobs pay per year?

As of Sep 6, 2026, the average yearly pay for softline in the United States is $147,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $174,000.00 per year, depending on experience, location, and employer.

What is a softline?

Softline jobs refer to positions within the retail industry that focus on the sale of products such as clothing, shoes, accessories, and other textile-based goods. Employees in softline roles may work in areas like merchandising, sales, inventory management, or customer service. These roles typically require knowledge of fashion trends, visual merchandising, and excellent communication skills to assist customers and maintain attractive displays. Softline departments are distinct from hardline departments, which deal with items like electronics or hardware.

What are some common challenges faced by softline sales associates and how can they overcome them?

Softline sales associates often encounter challenges such as keeping up with frequent inventory changes, understanding ever-evolving fashion trends, and meeting sales targets in a fast-paced environment. To overcome these, staying updated with new arrivals, actively engaging in product training, and developing strong customer service skills can be highly beneficial. Collaborating with team members and utilizing in-store technology to track inventory and trends also helps associates provide better recommendations to customers and achieve their goals.

What are the key skills and qualifications needed to thrive as a softline associate, and why are they important?

To thrive as a Softlines Associate, you need retail experience, product knowledge in apparel and accessories, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic merchandising software is typically required. Outstanding customer service, attention to detail, and effective communication skills set top performers apart in this role. These abilities are vital to ensure excellent customer experiences, accurate inventory management, and efficient store operations.

What is the difference between Softline vs Network Security Specialist?

AspectSoftlineNetwork Security Specialist
CredentialsIT certifications, customer service skillsNetworking certifications (e.g., CCNA, CompTIA Security+)
Work EnvironmentIT support, software solutions, client interactionNetwork infrastructure, security protocols, system monitoring
Industry UsageIT service providers, software companiesCybersecurity firms, IT departments
Job FocusProviding software solutions and supportProtecting network systems from threats

While both roles operate within the IT industry, Softline primarily focuses on software solutions and customer support, whereas Network Security Specialists concentrate on safeguarding network infrastructure from security threats. Understanding these differences helps in choosing the right career path or job search focus.

More about Softline jobs

What are the most commonly searched types of Softline jobs?

The most popular types of Softline jobs are:

What job categories do people searching Softline jobs look for?

The top searched job categories for Softline jobs are:

Softline jobs near you
Infographic showing various Softline job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $147,512 per year, or $70.9 per hour.

Retail Production Associate

Goodwill Industries of Middle Tennessee

Franklin, TN

$14.75 - $18.75/hr

Full-time

Re-posted 2 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

422nd of 786 rated non-profit organizations

Job description

Job Location

Franklin II

Job Summary:

The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. This role focuses on meeting quota driven production expectations while maintaining the highest standards of quality, accuracy, and safety, following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and quality first production, supporting backroom and production operations to ensure merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Production & Merchandise Preparation
  • Support the delivery of efficient, highquality production output during assigned shifts by helping maintain a clean, organized, and safe production environment.
  • Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.
  • Work in a quotadriven production environment, consistently meeting productivity expectations while maintaining quality as the top priority.
  • Use approved pricing tools or pointofsale (POS) systems to ensure accurate and consistent pricing.
  • Prepare merchandise to be shopready, ensuring accuracy, presentation, and compliance with established guidelines.
  • Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow.
  • Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor.
Production Operations & Daily Workflow
  • Complete assigned production tasks to support overall store readiness, sales, and inventory flow throughout the shift.
  • Support opening and closing routines related to production and backroom operations to ensure consistent daily readiness.
  • Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.
Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors, including proper lifting techniques and use of equipment and tools.
  • Report hazards, injuries, equipment concerns, or quality issues to store leadership promptly.
  • Follow production standards, pricing integrity, and merchandise handling procedures to support a safe, compliant, and highquality operation.
Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.

Knowledge and Skills

  • Ability to follow established production processes, procedures, and safety guidelines with consistency and attention to detail.
  • Ability to work accurately in a quotadriven environment where quality is the top priority.
  • Strong attention to detail for accurate sorting, pricing, and preparation of Softline and Hardline merchandise.
  • Ability to remain focused while performing repetitive production tasks in a fastpaced environment.
  • Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High school diploma or equivalent preferred.
  • Previous experience working in quotadriven or manufacturingstyle production environments preferred.
  • Experience working in fastpaced, highvolume environments with productivity expectations preferred.
  • Prior nonprofit or missionbased retail experience is a plus.
  • Experience using pricing tools, pointofsale (POS) systems, or handling transactions preferred.
  • Experience with taskbased, repetitive work requiring consistency, accuracy, and quality control preferred.
  • Bilingual language skills are preferred.

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