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Softline information

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$69.5K

$147.5K

$215K

How much do softline jobs pay per year?

As of Aug 17, 2026, the average yearly pay for softline in the United States is $147,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $174,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by softline sales associates and how can they overcome them?

Softline sales associates often encounter challenges such as keeping up with frequent inventory changes, understanding ever-evolving fashion trends, and meeting sales targets in a fast-paced environment. To overcome these, staying updated with new arrivals, actively engaging in product training, and developing strong customer service skills can be highly beneficial. Collaborating with team members and utilizing in-store technology to track inventory and trends also helps associates provide better recommendations to customers and achieve their goals.

What is a softline?

Softline jobs refer to positions within the retail industry that focus on the sale of products such as clothing, shoes, accessories, and other textile-based goods. Employees in softline roles may work in areas like merchandising, sales, inventory management, or customer service. These roles typically require knowledge of fashion trends, visual merchandising, and excellent communication skills to assist customers and maintain attractive displays. Softline departments are distinct from hardline departments, which deal with items like electronics or hardware.

What is the difference between Softline vs Network Security Specialist?

AspectSoftlineNetwork Security Specialist
CredentialsIT certifications, customer service skillsNetworking certifications (e.g., CCNA, CompTIA Security+)
Work EnvironmentIT support, software solutions, client interactionNetwork infrastructure, security protocols, system monitoring
Industry UsageIT service providers, software companiesCybersecurity firms, IT departments
Job FocusProviding software solutions and supportProtecting network systems from threats

While both roles operate within the IT industry, Softline primarily focuses on software solutions and customer support, whereas Network Security Specialists concentrate on safeguarding network infrastructure from security threats. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a softline associate, and why are they important?

To thrive as a Softlines Associate, you need retail experience, product knowledge in apparel and accessories, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic merchandising software is typically required. Outstanding customer service, attention to detail, and effective communication skills set top performers apart in this role. These abilities are vital to ensure excellent customer experiences, accurate inventory management, and efficient store operations.
More about Softline jobs

What are the most commonly searched types of Softline jobs?

The most popular types of Softline jobs are:

What job categories do people searching Softline jobs look for?

The top searched job categories for Softline jobs are:

Softline jobs near you
Infographic showing various Softline job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $147,512 per year, or $70.9 per hour.

Softline Merchandising Specialist

Goodwill of Houston

Conroe, TX • On-site

Full-time

Posted 7 days ago

Job description

Job Title: Soft Lines Merchandising Specialist
Department: Donated Goods Program (DGP)
Reports To: Store Manager
FLSA Status: Non-Exempt
Mission Support:
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.
Position Summary:
Responsible for sorting sellable soft goods donations, separating sellable, unsellable, and high-value items. Hang sellable items and organize items by department, category, and size. Responsible for processing donations in the backroom to ensure merchandise is ready for the sales floor, ensuring goods are handled efficiently and cost-effectively to maximize profitability and support the GWH mission.
Essential Duties and Responsibilities:
  • Responsible for sorting soft goods donations (clothing, linens, etc.) according to GWH quality guidelines to maximize production.
  • Stay current with market trends, merchandising, and competitive pricing.
  • Thoroughly examine all items to ensure they meet GWH quality standards.
  • Responsible for hanging all approved, sorted goods on appropriate hangers and ensuring that all hung items are arranged in size order by department.
  • Price soft goods merchandise according to the current GWH baseline pricing guidelines and use the tagging equipment to place price points on items.
  • Knowledge of items to be considered as eCommerce that should be given to the manager on duty to process (review training binder for detailed guidelines).
  • Ensure designated personal protective equipment (PPE) is being utilized while on duty.
  • Maintain a clean and organized workstation before, during, and after the shift.
  • Request additional production supplies from management when running low.
  • Assist with product rotation and sales floor recovery to maintain a Full, Fresh, and Friendly shopping environment.
  • Greet each customer and assist with basic questions about store operations and merchandise as needed.
  • Assist with unloading donations from donor vehicles, accurately using the donation tablet, and assist donors as needed.
  • Assist with loading and unloading equipment as needed.
  • Perform housekeeping duties in assigned areas to keep spaces clean, safe, and clutter-free.
  • Assist in maintaining the safety and security of GWH associates, customers, and company property.
  • Perform necessary janitorial work.
  • Must report all work incidents and injuries immediately.
  • Performs other duties as assigned by management.

Additional Responsibilities:
  • Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
  • Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
  • Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
  • Must be punctual, dependable, and maintain a professional appearance.
  • Maintain a high level of confidentiality.
  • Must perform work safely; maintain good housekeeping standards, and ensure all aisles and pathways to fire exits are clear and free of clutter.
  • Adheres to local, state, and federal laws and regulations.

Minimum Qualifications:
  • A high school diploma or equivalent preferred.
  • Ability to communicate effectively and interact well with individuals with diverse personalities and communication styles.
  • Excellent customer service skills.
  • Retail sales experience is preferred.
  • Ability to work a flexible schedule.
  • Must have reliable transportation.

Key Performance Indicators (KPI):
  1. Production Standards: Sell through %; Average Price Piece-APP (based on company average)
  2. Work Integrity: Follows established procedures and processes donations timely with a sense of urgency
  3. Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
  4. Safety Culture
  5. Attendance: Work schedule as assigned, notify leadership as needed, and no recurring issues
  6. Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep
  7. Equipment Management
  8. Production Management
  9. Timely GWH LMS completion (training, etc.)

Physical Requirements/Work Environment:
  • Ability to stand, twist, bend, squat, reach, kneel, push, and pull.
  • Ability to lift up to 40 lbs. and, occasionally, lift/move items up to 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.)
  • Must be able to stand for extended periods of time.
  • Moderate indoor noise with periodic exposure to outside temperatures.

I understand this job description and requirements, and that I am expected to complete all assigned duties. I understand that the job functions may change and that I may be transferred to another location at management's discretion.
I have read this job description and can perform the essential functions of this position with or without accommodation.
Associate: ________________________________________________ Date: _______________
Manager: ______________________________________________________ Date: ______________
Job description subject to change.

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