Social Media Manager
Atlanta, GA · On-site +1
... engagement and response quality • Performance improvement across campaigns and content ... social media, digital marketing, and brand strategy Ready to help build a high-performing social ...
Atlanta, GA · On-site +1
... engagement and response quality • Performance improvement across campaigns and content ... social media, digital marketing, and brand strategy Ready to help build a high-performing social ...
Atlanta, GA · On-site +1
... engagement and response quality • Performance improvement across campaigns and content ... social media, digital marketing, and brand strategy Ready to help build a high-performing social ...
Santa Clara, CA · On-site +1
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
Santa Clara, CA · On-site +1
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
New York, NY · On-site
The Social Media Manager will lead the development and execution of Girls Who Code's social media ... Demonstrated ability to develop and publish high-quality social content quickly in response to ...
New York, NY · On-site
The Social Media Manager will lead the development and execution of Girls Who Code's social media ... Demonstrated ability to develop and publish high-quality social content quickly in response to ...
Santa Clara, CA · Remote
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
Quick apply
Santa Clara, CA · Remote
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
Saint Louis, MO · On-site
Provide friendly same-day responses to any social media mentions, comments, questions, or direct messages in keeping with the highest level of customer service, thereby contributing to increased ...
Saint Louis, MO · On-site
Provide friendly same-day responses to any social media mentions, comments, questions, or direct messages in keeping with the highest level of customer service, thereby contributing to increased ...
Campus, IL · On-site
$80K - $90K/yr
Coordinate with University Communications during issues requiring strategic social response ... Develop crisis communication procedures related to social media. Data Analytics Tracking and ...
Campus, IL · On-site
$80K - $90K/yr
Coordinate with University Communications during issues requiring strategic social response ... Develop crisis communication procedures related to social media. Data Analytics Tracking and ...
Fenton, MO · On-site
Keep Social Media Responders informed of content to monitor and provide guidance on responses and messaging Qualifications: * 3-5+ years of experience in social media marketing, digital content ...
Fenton, MO · On-site
Keep Social Media Responders informed of content to monitor and provide guidance on responses and messaging Qualifications: * 3-5+ years of experience in social media marketing, digital content ...
Santa Clara, CA · Remote
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
Santa Clara, CA · Remote
$70K - $90K/yr
Identify and manage potential social media risks and crises, including developing and implementing response plans. * Train and educate internal teams on social media best practices and guidelines ...
Durant, OK · Hybrid
A Social Media Coordinator will oversee the Choctaw Nation's social media voice by publishing ... Maintains consistency of the online community by moderating content, providing initial responses to ...
Durant, OK · Hybrid
A Social Media Coordinator will oversee the Choctaw Nation's social media voice by publishing ... Maintains consistency of the online community by moderating content, providing initial responses to ...
Lansing, MI · On-site
Adopt Social Media best practices based on Auto-Owners' standards and culture. * Monitor social ... Good at time management and providing timely responses. * Competency to learn new PC tools. * A ...
Lansing, MI · On-site
Adopt Social Media best practices based on Auto-Owners' standards and culture. * Monitor social ... Good at time management and providing timely responses. * Competency to learn new PC tools. * A ...
Columbus, OH · On-site
GENERAL DUTIES Social Media Management * Serve the Rock City Young Adults account through the ... Oversee community engagement through timely responses to direct messages and comments. * Serve the ...
Columbus, OH · On-site
GENERAL DUTIES Social Media Management * Serve the Rock City Young Adults account through the ... Oversee community engagement through timely responses to direct messages and comments. * Serve the ...
Washington, DC · On-site
$62K - $91K/yr
The social media associate will be a quick and creative thinker and a strong and detail-oriented ... response as needed. * Manage influencer outreach database and execute targeted outreach to ...
Washington, DC · On-site
$62K - $91K/yr
The social media associate will be a quick and creative thinker and a strong and detail-oriented ... response as needed. * Manage influencer outreach database and execute targeted outreach to ...
Albany, NY · On-site
$62K/yr
... responses to hunger. Duties and Responsibilities: * Social Media Strategy & Management: * Develop and execute a comprehensive social media strategy aligned with the Food Bank's mission, strategic ...
Albany, NY · On-site
$62K/yr
... responses to hunger. Duties and Responsibilities: * Social Media Strategy & Management: * Develop and execute a comprehensive social media strategy aligned with the Food Bank's mission, strategic ...
Washington, DC · On-site
The social media associate will be a quick and creative thinker and a strong and detail-oriented ... response as needed. * Manage influencer outreach database and execute targeted outreach to ...
Quick apply
Washington, DC · On-site
The social media associate will be a quick and creative thinker and a strong and detail-oriented ... response as needed. * Manage influencer outreach database and execute targeted outreach to ...
Salt Lake City, UT · On-site
$80K - $90K/yr
Coordinate with University Communications during issues requiring strategic social response ... Develop crisis communication procedures related to social media. Data Analytics Tracking and ...
Salt Lake City, UT · On-site
$80K - $90K/yr
Coordinate with University Communications during issues requiring strategic social response ... Develop crisis communication procedures related to social media. Data Analytics Tracking and ...
Lansing, MI · Hybrid
Adopt Social Media best practices based on Auto-Owners' standards and culture. * Monitor social ... Good at time management and providing timely responses. * Competency to learn new PC tools. * A ...
Lansing, MI · Hybrid
Adopt Social Media best practices based on Auto-Owners' standards and culture. * Monitor social ... Good at time management and providing timely responses. * Competency to learn new PC tools. * A ...
Albany, NY · On-site
... responses to hunger. Duties and Responsibilities:Social Media Strategy & Management:Develop and execute a comprehensive social media strategy aligned with the Food Bank's mission, strategic plan ...
New
Quick apply
Albany, NY · On-site
... responses to hunger. Duties and Responsibilities:Social Media Strategy & Management:Develop and execute a comprehensive social media strategy aligned with the Food Bank's mission, strategic plan ...
New
Hillsdale, MI · On-site
... appropriate responses to posts, i.e., "community engagement." * Assist in the writing of The ... Stay informed on current social media trends, internet culture, and platform-specific best ...
Hillsdale, MI · On-site
... appropriate responses to posts, i.e., "community engagement." * Assist in the writing of The ... Stay informed on current social media trends, internet culture, and platform-specific best ...
Santa Clara, CA · On-site
$75K/yr
SOCIAL MEDIA & CONTENT COORDINATOR Serena & Lily is seeking a Social Media & Content Coordinator to ... Manage the partnerships inbox, ensuring timely responses, clear communication, and proper tracking ...
Santa Clara, CA · On-site
$75K/yr
SOCIAL MEDIA & CONTENT COORDINATOR Serena & Lily is seeking a Social Media & Content Coordinator to ... Manage the partnerships inbox, ensuring timely responses, clear communication, and proper tracking ...
Fremont, CA · On-site
$75K/yr
SOCIAL MEDIA & CONTENT COORDINATOR Serena & Lily is seeking a Social Media & Content Coordinator to ... Manage the partnerships inbox, ensuring timely responses, clear communication, and proper tracking ...
Fremont, CA · On-site
$75K/yr
SOCIAL MEDIA & CONTENT COORDINATOR Serena & Lily is seeking a Social Media & Content Coordinator to ... Manage the partnerships inbox, ensuring timely responses, clear communication, and proper tracking ...
$8.89 - $11.39
2% of jobs
$11.39 - $13.88
6% of jobs
$13.88 - $16.37
10% of jobs
$18.39 is the 25th percentile. Wages below this are outliers.
$16.37 - $18.86
9% of jobs
$18.86 - $21.35
15% of jobs
The median wage is $23.16 / hr.
$21.35 - $23.84
12% of jobs
$23.84 - $26.33
15% of jobs
$27.95 is the 75th percentile. Wages above this are outliers.
$26.33 - $28.82
11% of jobs
$28.82 - $31.32
9% of jobs
$31.32 - $33.81
9% of jobs
$33.81 - $36.30
4% of jobs
$8
$23
$36
A Social Media Response job involves monitoring and engaging with customers on social media platforms by responding to comments, messages, and inquiries. This role helps maintain a brand’s online reputation, resolve customer issues, and encourage positive interactions. Strong communication skills, prompt responses, and an understanding of the brand’s voice are essential. It may also include escalating concerns to the appropriate teams and tracking customer sentiment.
A typical day for a Social Media Response specialist involves monitoring company social media channels, responding to customer inquiries or comments promptly, and escalating sensitive issues to the appropriate teams as needed. You may also be responsible for tracking frequently asked questions, reporting on emerging trends, and collaborating with marketing or PR teams to ensure consistent messaging. The work is fast-paced, requiring both independent decision-making and close teamwork. Success in this role depends on your ability to balance customer satisfaction with brand reputation, often in real-time online environments.
To thrive as a Social Media Response specialist, you need strong written communication skills, a deep understanding of social media platforms, and proven experience in customer service or community management. Familiarity with social media management tools (like Sprout Social or Hootsuite), CRM systems, and basic analytics is typically expected. Exceptional emotional intelligence, quick problem-solving, and the ability to maintain professionalism under pressure set top candidates apart. These capabilities are crucial to ensure timely, accurate, and brand-consistent interactions that foster positive online engagement and customer satisfaction.
Cities with the most Social Media Response job openings:
The most popular types of Social Media Response jobs are:
States with the most job openings for Social Media Response jobs include:
The top searched job categories for Social Media Response jobs are:

Full-time
Re-posted 18 days ago