The role of the Social Media Inbox Specialist is to accurately and professionally manage and respond to the private and public messages received by AWM, Charis, T&L, and GTN from the public through ...
The role of the Social Media Inbox Specialist is to accurately and professionally manage and respond to the private and public messages received by AWM, Charis, T&L, and GTN from the public through ...
Social Media Response Inbox Specialist
Woodland Park, CO · On-site +1
$17.50/hr
The role of the Social Media Inbox Specialist is to accurately and professionally manage and respond to the private and public messages received by AWM, Charis, T&L, and GTN from the public through ...
Social Media Response Inbox Specialist
Woodland Park, CO · On-site +1
$17.50/hr
The role of the Social Media Inbox Specialist is to accurately and professionally manage and respond to the private and public messages received by AWM, Charis, T&L, and GTN from the public through ...
Social Media Manager
Jacksonville, FL · On-site
Manage social media response processes procedures and social care team members to ensure best-in-class member experience. * Ensure social media policies and procedures are aligned with financial ...
Social Media Manager
Jacksonville, FL · On-site
Manage social media response processes procedures and social care team members to ensure best-in-class member experience. * Ensure social media policies and procedures are aligned with financial ...
Manage social media response processes procedures and social care team members to ensure best-in-class member experience. * Ensure social media policies and procedures are aligned with financial ...
Manage social media response processes procedures and social care team members to ensure best-in-class member experience. * Ensure social media policies and procedures are aligned with financial ...
Social Strategist
New York, NY · Remote
Develop a deep understanding of client's brand tone in order to embody the voice of the brand and update client's social media response bank on an on-going basis. * Respond to social comments and DMs ...
Social Strategist
New York, NY · Remote
Develop a deep understanding of client's brand tone in order to embody the voice of the brand and update client's social media response bank on an on-going basis. * Respond to social comments and DMs ...
Social Strategist
New York, NY · On-site
Develop a deep understanding of client's brand tone in order to embody the voice of the brand and update client's social media response bank on an on-going basis. * Respond to social comments and DMs ...
Social Strategist
New York, NY · On-site
Develop a deep understanding of client's brand tone in order to embody the voice of the brand and update client's social media response bank on an on-going basis. * Respond to social comments and DMs ...
Social Media & Rapid Response Coordinator
New York, NY · On-site
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Quick apply
Social Media & Rapid Response Coordinator
New York, NY · On-site
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
SOCIAL MEDIA COORDINATOR We are currently seeking a highly skilled candidate with a minimum of 4 ... This includes ensuring that the accounts are actively updated with new content, responses are made ...
Quick apply
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
SOCIAL MEDIA COORDINATOR We are currently seeking a highly skilled candidate with a minimum of 4 ... This includes ensuring that the accounts are actively updated with new content, responses are made ...
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
SOCIAL MEDIA COORDINATOR We are currently seeking a highly skilled candidate with a minimum of 4 ... This includes ensuring that the accounts are actively updated with new content, responses are made ...
Quick apply
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
SOCIAL MEDIA COORDINATOR We are currently seeking a highly skilled candidate with a minimum of 4 ... This includes ensuring that the accounts are actively updated with new content, responses are made ...
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
This includes ensuring that the accounts are actively updated with new content, responses are made ... Update social media content library, including developing content based on planned editorial ...
Quick apply
Social Media Coordinator
Washington, DC · On-site
$80K - $87K/yr
This includes ensuring that the accounts are actively updated with new content, responses are made ... Update social media content library, including developing content based on planned editorial ...
Social Media & Rapid Response Coordinator
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Social Media & Rapid Response Coordinator
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Social Media & Rapid Response Coordinator
New York, NY · On-site
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Social Media & Rapid Response Coordinator
New York, NY · On-site
$70K - $90K/yr
About the Position Open New York is looking for a Social Media & Rapid Response Coordinator who's chronically online, creatively restless, and knows how to make people pay attention. When a rezoning ...
Social Media Manager
Irving, TX · On-site +1
$78K/yr
This role ensures all content, responses, and engagements are legally compliant, brand-appropriate ... Social Media Governance & Oversight * Own end-to-end governance of social media activity across all ...
Social Media Manager
Irving, TX · On-site +1
$78K/yr
This role ensures all content, responses, and engagements are legally compliant, brand-appropriate ... Social Media Governance & Oversight * Own end-to-end governance of social media activity across all ...
Social Media Manager
Irving, TX · On-site +1
$78K/yr
This role ensures all content, responses, and engagements are legally compliant, brand-appropriate ... Social Media Governance & Oversight * Own end-to-end governance of social media activity across all ...
Social Media Manager
Irving, TX · On-site +1
$78K/yr
This role ensures all content, responses, and engagements are legally compliant, brand-appropriate ... Social Media Governance & Oversight * Own end-to-end governance of social media activity across all ...
The Social Media Manager owns outcomes: growth, retention, creative direction, and client ... If you're someone who takes genuine pride in a clean content calendar, a fast community response ...
The Social Media Manager owns outcomes: growth, retention, creative direction, and client ... If you're someone who takes genuine pride in a clean content calendar, a fast community response ...
Social Media Specialist
West Palm Beach, FL · On-site
$50K - $80K/yr
... response management and engagement. Success in this role will be measured by an upward trend in each client's brand awareness, social analytics, and lead/sale conversions. The social media manager ...
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Social Media Specialist
West Palm Beach, FL · On-site
$50K - $80K/yr
... response management and engagement. Success in this role will be measured by an upward trend in each client's brand awareness, social analytics, and lead/sale conversions. The social media manager ...
Social Media Coordinator
Dayton, OH · On-site
$45K/yr
Join the conversation in social media through outreach and responses. * Help maintain multiple internal social media accounts, including scheduling content, monitoring engagements, and analyzing ...
Social Media Coordinator
Dayton, OH · On-site
$45K/yr
Join the conversation in social media through outreach and responses. * Help maintain multiple internal social media accounts, including scheduling content, monitoring engagements, and analyzing ...
Social Media Manager
Washington, DC · On-site
$80K - $85K/yr
Social Media Manager Reports to: Digital Marketing Director Department: Marketing Location ... Foster an engaged, growing community across all platforms through strategic engagement, response ...
Social Media Manager
Washington, DC · On-site
$80K - $85K/yr
Social Media Manager Reports to: Digital Marketing Director Department: Marketing Location ... Foster an engaged, growing community across all platforms through strategic engagement, response ...
Join the conversation in social media through outreach and responses. * Help maintain multiple internal social media accounts, including scheduling content, monitoring engagements, and analyzing ...
Join the conversation in social media through outreach and responses. * Help maintain multiple internal social media accounts, including scheduling content, monitoring engagements, and analyzing ...
Interact with users and create real time response to social media messages, inquiries, and comments * Review analytics and create content performance reports * Assist in the development and ...
Interact with users and create real time response to social media messages, inquiries, and comments * Review analytics and create content performance reports * Assist in the development and ...
Social Media Response information
See salary details
$8.89 - $11.39
2% of jobs
$11.39 - $13.88
6% of jobs
$13.88 - $16.37
10% of jobs
$18.39 is the 25th percentile. Wages below this are outliers.
$16.37 - $18.86
9% of jobs
$18.86 - $21.35
15% of jobs
The median wage is $23.16 / hr.
$21.35 - $23.84
12% of jobs
$23.84 - $26.33
15% of jobs
$27.95 is the 75th percentile. Wages above this are outliers.
$26.33 - $28.82
11% of jobs
$28.82 - $31.32
9% of jobs
$31.32 - $33.81
9% of jobs
$33.81 - $36.30
4% of jobs
$8
$23
$36
How much do social media response jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Social Media Response position, and why are they important?
To thrive as a Social Media Response specialist, you need strong written communication skills, a deep understanding of social media platforms, and proven experience in customer service or community management. Familiarity with social media management tools (like Sprout Social or Hootsuite), CRM systems, and basic analytics is typically expected. Exceptional emotional intelligence, quick problem-solving, and the ability to maintain professionalism under pressure set top candidates apart. These capabilities are crucial to ensure timely, accurate, and brand-consistent interactions that foster positive online engagement and customer satisfaction.
What does a typical day look like for a Social Media Response specialist?
A typical day for a Social Media Response specialist involves monitoring company social media channels, responding to customer inquiries or comments promptly, and escalating sensitive issues to the appropriate teams as needed. You may also be responsible for tracking frequently asked questions, reporting on emerging trends, and collaborating with marketing or PR teams to ensure consistent messaging. The work is fast-paced, requiring both independent decision-making and close teamwork. Success in this role depends on your ability to balance customer satisfaction with brand reputation, often in real-time online environments.
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What is a Social Media Response job?
A Social Media Response job involves monitoring and engaging with customers on social media platforms by responding to comments, messages, and inquiries. This role helps maintain a brand’s online reputation, resolve customer issues, and encourage positive interactions. Strong communication skills, prompt responses, and an understanding of the brand’s voice are essential. It may also include escalating concerns to the appropriate teams and tracking customer sentiment.

$17.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
Position Purpose:
The role of the Social Media Inbox Specialist is to accurately and professionally manage and respond to the private and public messages received by AWM, Charis, T&L, and GTN from the public through the Ministry's various social media platforms. The Specialist is focused on fulfilling the ministry's vision for social media through timely communication, ensuring that each engagement is consistent with the heart and doctrine of Andrew Wommack, and helps provide a social culture that accurately represents the Ministry and encourages our social media audience to connect with the Ministry in deeper ways.
The Inbox Specialist is a self-motivated, self-directed, personable individual who is an excellent communicator and able to work independently and as a team member. This person must be able to take ownership of tasks assigned and work independently within the scope of the assignments. This individual is administratively minded, pays close attention to detail, and intently follows instructions. The Specialist is also trustworthy, dependable, and capable of faithfully performing their job remotely if applicable.
Essential Duties:
- Manage and respond to private messages and public comments on all Ministry social media platforms in a professional and timely manner, which includes: Facebook, X, Instagram, YouTube, TikTok, and the Website Guestbook
- Accurately represent Andrew Wommack's heart and doctrine in all communications
- Encourage social media audiences to connect with the ministry in deeper ways through messages, comments, and reactions
- Engage and interact with other departments in a professional, timely manner to maintain efficient written operations on all social media platforms
- Work alongside other team members to develop and maintain email templates and instructions
- Provide accurate statistics and information for management
- Participate in team meetings with the Inbox Lead
- Effectively manage timelines of special projects as determined and delegated by the Lead, maintaining open lines of communication in stages of initiation, planning, execution, performance monitoring, and project closure.
- Research problems and provide ideas and suggestions to help continually improve the team's systems, processes, and efforts
- Complete and participate in leadership training and development as directed by leadership
- Other duties as assigned
Knowledge, Skills, and Abilities:
- Comprehensive knowledge of Andrew Wommack's teaching
- Must have a high level of professionalism and discretion in dealing with sensitive and confidential information
- Excellent verbal communication skills and writing etiquette
- Excellent customer service skills
- Strong problem-solving and critical-thinking skills
- Excellent time management and organizational skills
- Prayer ministry training
- Experience utilizing and maneuvering Facebook and other social media platforms
- Ability to handle multiple platforms simultaneously and switch between platforms efficiently, and work well under pressure
- Above-average Windows-based computer navigation skills and typing speeds; proficient in Microsoft Office Suite
Requirements:
- Must have a personal relationship with Jesus Christ
- Must sign the Statement of Faith
- A high school diploma or equivalent education is required
- Ability to work flexible hours - some evenings and weekends will be required
- Must pass a computer assessment to qualify
- Charis Bible College student or graduate is preferred
- Must pass all required checks
Experience:
- Ministry experience required
- Minimum 6 months of customer service experience required
- Communication Services experience preferred
- Compensation is commensurate with experience
We offer a comprehensive benefits package for full-time employees to include the following:Medical,Dental,Vision,Paid Time Off (PTO),Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care,Health Savings Account (HSA),Voluntary Life and AD&D,Short Term Disability,Long Term Disability,403(b) Retirement Plan,Life Assistance Program, Accident/Hospital,ID Shield/Legal Shield and Telehealth
About Us:Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, onradio and television, by training others atCharis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.
Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?
If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.
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About Andrew Wommack Ministries
Sourced by ZipRecruiter
Industry
Religious organizations
Company size
501 - 1,000 Employees
Headquarters location
Colorado Springs, CO, US
Year founded
1968