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Social Media Moderator Jobs (NOW HIRING)

VAST VENTURES LLC

Social Media

Mesquite, TX

Seeking help with social media campaign to launch an excited new product. Part Time position with flexible hours. Located in Mesquite Texas. Compensation based on qualifications email your ...

VAST VENTURES LLC

Social Media

Mesquite, TX

Seeking help with social media campaign to launch an excited new product. Part Time position with flexible hours. Located in Mesquite Texas. Compensation based on qualifications email your ...

JerseySTEM, Inc.

MKTG890: Social Media Set Up

The Social Media Coordinator/Moderator executes JerseySTEM's digital engagement strategy by managing content, fostering community interaction, and ensuring a positive presence across platforms like ...

The Block

Marketing & Social Media Senior Manager

As this space continues to evolve, we view our role as the trusted moderator and authoritative ... The Marketing & Social Media Manager owns The Block's social media presence across platforms such ...

Sparkloft Media

Social Media Intern

Atlanta, GA · On-site

$14.75 - $19/hr

Social Media Intern Department: Client Services Reports to: Group Account Supervisor / Account Supervisor Location: Atlanta, GA What You'll Do The Social Media Intern will support the team as the ...

FirstHour Media

social media marketing

Myrtle Point, OR · Remote

Social Media Marketing Are you passionate about crafting engaging content and building brand visibility through social media? We are seeking a talented Social Media Marketing professional to join our ...

Huge Ape Media

Social Media Coordinator

Irvine, CA · On-site +1

As a Social Media Coordinator you will combine marketing and social media management skills to drive and enhance company social media presences, including interacting with customers, promoting brand ...

Huge Ape Media

Social Media Coordinator

Irvine, CA · On-site

As a Social Media Coordinator you will combine marketing and social media management skills to drive and enhance company social media presences, including interacting with customers, promoting brand ...

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How much do social media moderator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for social media moderator in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $24.04 per hour, depending on experience, location, and employer.

What is a social media moderator?

Social Media Moderators are professionals responsible for overseeing online communities, forums, or social media pages to ensure that content and interactions adhere to community guidelines and policies. They review posts, comments, and user-generated content, removing anything inappropriate or harmful. Additionally, moderators may respond to user inquiries, resolve disputes, and report issues to platform administrators. Their work helps maintain a safe, respectful, and engaging environment for all users.

What skills and qualifications are needed to be a social media moderator?

To thrive as a Social Media Moderator, you need a solid understanding of community guidelines, content moderation best practices, and digital communication, usually supported by experience in online platforms. Familiarity with moderation tools, social media management systems, and analytics dashboards is often required. Excellent judgment, attention to detail, and strong interpersonal skills help moderators handle sensitive content and engage constructively with users. These abilities ensure a safe, positive, and well-regulated online environment, protecting both users and brand reputation.

What challenges do social media moderators face and how can they be managed?

Social Media Moderators often encounter challenges such as handling high volumes of user-generated content, addressing inappropriate or harmful posts, and maintaining a balanced, unbiased approach in decision-making. Emotional resilience is important, as moderators may be exposed to distressing material. To manage these challenges, employers typically provide clear community guidelines, regular training, and access to support resources like peer discussions or counseling. Collaborating closely with other moderators and supervisors also helps share best practices and ensure a consistent moderation approach.

What is the difference between Social Media Moderator vs Content Moderator?

AspectSocial Media ModeratorContent Moderator
Primary RoleManage and oversee social media interactions, engage with users, enforce community guidelinesReview and filter user-generated content across platforms to ensure compliance with policies
Work EnvironmentSocial media platforms, online communities, digital marketing teamsContent review platforms, moderation tools, online content hubs
Required SkillsCommunication, community engagement, basic knowledge of social media toolsAttention to detail, content policies, decision-making skills

Both roles involve online content management, but Social Media Moderators focus on community engagement and platform interaction, while Content Moderators primarily review and filter content for appropriateness. They often work together to maintain a safe and engaging online environment.

How do you become a social media moderator?

To become a social media moderator, candidates typically need strong communication skills, familiarity with social media platforms, and the ability to enforce community guidelines. Relevant experience, such as customer service or online community management, can be beneficial, and some roles may require knowledge of moderation tools or basic conflict resolution skills.

How much do social media moderators get paid?

Social media moderators typically earn between $12 and $20 per hour, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and employer. Many roles require familiarity with content management tools and strong communication skills.
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Social Media Moderator jobs near you
Infographic showing various Social Media Moderator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,714 per year, or $22.9 per hour.

Social Media Content Moderator - Onsite

Teleperformance

Port Saint Lucie, FL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Overview
This position will be located on-site in Port St. Lucie, Florida.
As a Social Media Content Moderator, you are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.
If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always implement correct policies
  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
  • Abililty to WORK ON SITE at Port St. Lucie, FL (not a work from home position).
  • Experience navigating internet websites including social media, commerical websites, etc.
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material.
  • Attention to detail.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

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