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Soar Case Jobs (NOW HIRING)

Vivia Health

SOAR Case Manager

Lincolnwood, IL · On-site

$22 - $26/hr

SOAR Case Manager Employment Type: Full-time FLSA: Non-Exempt (Hourly) Pay Range: $22.00 - $26.00 per hour (based on experience) Position Summary: The SOAR (SSI/SSDI Outreach, Access, and Recovery ...

Together

SOAR Statewide Coordinator

Council Bluffs, IA · On-site

$18.50 - $25/hr

SOAR Statewide Coordinator Reports to: Support Services Manager Compensation Status: Full-time, ... Case Management: * Provide ongoing case management services, including monitoring progress ...

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How much do soar case jobs pay per year?

As of Jun 8, 2026, the average yearly pay for soar case in the United States is $42,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is the difference between Soar Case vs Customer Service Representative?

AspectSoar CaseCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in case managementHigh school diploma or equivalent; customer service training
Work EnvironmentOffice settings, social services, legal or healthcare sectorsCall centers, retail, service industries
Employer & Industry UsageLegal, social services, healthcare organizationsRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for case handling and client interaction rolesCustomer interaction and support roles

While both roles involve client interaction, Soar Case typically focuses on managing specific cases within social services or legal settings, requiring specialized training. Customer Service Representatives handle general customer inquiries across various industries, often in call centers. The key difference lies in the complexity of cases and the work environment.

What are SOAR case managers?

SOAR (SSI/SSDI Outreach, Access, and Recovery) case managers are professionals who help individuals experiencing or at risk of homelessness, as well as those with serious mental illnesses or co-occurring disorders, apply for Social Security disability benefits (SSI/SSDI). They guide clients through the application process, gather required documentation, and collaborate with medical providers to ensure applications are complete. Their goal is to increase approval rates and expedite access to critical income and healthcare resources for vulnerable populations.

What are some common challenges faced by SOAR Case Analysts and how can they overcome them?

SOAR Case Analysts often face the challenge of handling a high volume of security alerts while ensuring accurate and timely responses. Prioritizing incidents, avoiding alert fatigue, and maintaining effective communication with cross-functional teams are key hurdles. To overcome these, analysts can leverage automation tools to streamline repetitive tasks, participate in ongoing training to stay updated on threats, and foster collaboration with IT and security teams. Building strong documentation and knowledge-sharing practices also helps in managing complex cases efficiently.

What are the key skills and qualifications needed to thrive as a Social Case Worker, and why are they important?

To thrive as a Social Case Worker, you need a solid understanding of social work principles, counseling techniques, and case management, typically supported by a relevant bachelor's or master's degree and appropriate licensure. Familiarity with client management systems, documentation software, and state or federal social services regulations is essential. Strong interpersonal skills, cultural sensitivity, and effective communication set top professionals apart in this field. These competencies are critical for advocating for clients, coordinating services, and ensuring positive outcomes in often complex, challenging situations.
More about Soar Case jobs
What cities are hiring for Soar Case jobs? Cities with the most Soar Case job openings:
What states have the most Soar Case jobs? States with the most job openings for Soar Case jobs include:
What job categories do people searching Soar Case jobs look for? The top searched job categories for Soar Case jobs are:
Soar Case jobs near you
Infographic showing various Soar Case job openings in the United States as of May 2026, with employment types broken down into 18% Locum Tenens, 31% As Needed, 32% Full Time, 5% Part Time, 9% Temporary, and 5% Nights. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $42,678 per year, or $20.5 per hour.

SOAR Case Manager

Vivia Health

Lincolnwood, IL • On-site

$22 - $26/hr

Full-time

Posted 14 days ago

Job description

Job Title: SOAR Case Manager

Employment Type: Full-time

FLSA: Non-Exempt (Hourly)

Pay Range: $22.00 - $26.00 per hour (based on experience)

Position Summary:

The SOAR (SSI/SSDI Outreach, Access, and Recovery) Case Manager at Vivia Health supports adults experiencing or at risk of homelessness who have serious mental illness or co-occurring disorders. This role is focused on assisting clients in accessing federal disability benefits using the SOAR model. The case manager works closely with internal clinical teams and external agencies to ensure effective, compassionate, and timely application support.

Key Responsibilities:
  • Screen clients for SOAR eligibility based on homelessness status, mental health conditions, and income.
  • Gather necessary documentation, including medical, psychiatric, and identification records.
  • Complete all relevant SSA forms (e.g., SSA8000, SSA827, SSA1696) accurately and promptly.
  • Draft a Medical Summary Report (MSR) detailing functional impairments and diagnoses, using clinical language and referencing DSM5 criteria.
  • Collaborate with healthcare providers to obtain cosigned medical statements supporting the client’s application.
  • Submit a complete SOAR application packet to SSA and DDS, and maintain followup communication.
  • Track applications, respond to SSA/DDS inquiries, and advocate for resolution in case of delays.
  • Provide postdecision support, including appeals and connection to housing or other benefit
  • Document all activities, contacts, and outcomes in Athena EHR with accuracy and timeliness.
  • Participate in ongoing SOAR trainings, maintain certification, and attend supervision meetings.
    • Qualifications:
  • Bachelor's degree in social work, Psychology, or related field (Master’s preferred).
  • Familiarity with SSI/SSDI application processes and mental health case management.
  • Prior SOAR training or certification is highly preferred.
  • Strong written communication, organizational, and interpersonal skills.
  • Experience working with vulnerable or homeless populations in communitybased settings.
    • Experience:
  • 2+ years of experience in case management, crisis intervention, healthcare, and/or social services.
  • Experience with IMCANS assessments and acute mental illness a plus.
    • Skills & Abilities:
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build rapport and advocate for clients effectively.
  • Ability to handle sensitive and confidential information with professionalism and discretion.
  • Skilled ability to track patients and needs to support continuity of care and ensure follow up with needs/services.
  • Strong electronic documentation skills required (EHRs, Microsoft Teams, Excel, and SharePoint).
  • Ability to work independently and manage multiple tasks in a dynamic environment.
  • Bilingual Spanish with proficiency in translating medical terminology highly desirable.

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