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Smurfit Jobs (NOW HIRING)

Customer Service Rep

Camillus, NY · On-site

$34K - $57K/yr

As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first ...

Smurfit Westrock is a leading North American containerboard and kraft paper producer serving packaging markets through high-quality, performance-driven paper solutions. The Account Manager for ...

Rep IV, Fld Sls&Acct Mgmt

Spanish Fork, UT · On-site

$33K - $38K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Rep IV, Fld Sls&Acct Mgmt

New Lenox, IL · On-site

$110K - $184K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Rep IV, Fld Sls&Acct Mgmt

Mooresville, NC · On-site

$35K - $40K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Smurfit WestRock 8080 North Point Blvd, Winston-Salem, NC 27106 Job Title: Senior Electronic Technician Position Type: Full-Time Shift: 11am-7pm with flexibility to work other shifts as needed Pay ...

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a ...

Rep IV, Fld Sls&Acct Mgmt

Aurora, IL · On-site

$110K - $184K/yr

How you will impact Smurfit Westrock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit Westrock ...

$21 - $28.75/hr

How You Will Impact Smurfit Westrock: * Serve as a critical communication link between customers and Smurfit Westrock * Serve as an intermediary between various departments to execute customer ...

Rep IV, Fld Sls&Acct Mgmt

Lancaster, OH · On-site

$110K - $184K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Rep IV, Fld Sls&Acct Mgmt

Dayton, NJ · On-site

$110K - $184K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Smurfit Westrock, a pulp and paper mill located in Longview, WA is actively seeking a Journeyman Electrician to support our operations as we strive to reach world class performance levels. The right ...

Rep IV, Fld Sls&Acct Mgmt

Cincinnati, OH · On-site

$110K - $184K/yr

How you will impact Smurfit WestRock: * Define overall account vision, 'Play to Win' and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit WestRock ...

Successfully managing information flow to and from Smurfit WestRock Merchandising Displays customers and partners in support and generation of existing and new businesses. This information flow is ...

Production Worker

Columbus, OH · On-site

$15 - $17.75/hr

The Production Worker's at Smurfit Westrock Packaging Solutions are responsible for all phases of assembling material for customer orders, receiving new and returned product, and maintaining safety ...

General Laborer

Las Vegas, NV · On-site

$15.25 - $19/hr

Smurfit WestRock has an opportunity for a General Laborer at our facility in Las Vegas, NV. The Smurfit Westrock Las Vegas facility is a Graphics Solutions facility committed to creating a safe work ...

Utility Operator I

Syracuse, NY · On-site

$40.30 - $46.05/hr

Smurfit Westrock Solvay Mill is seeking a Utilities Specialist for their Water Recycling Facility. The Utilities Technician supports the mill through operation and maintenance of the boiler system ...

Showing results 21-40

Smurfit information

See salary details

$74.5K

$88.1K

$108K

How much do smurfit jobs pay per year?

As of Aug 17, 2026, the average yearly pay for smurfit in the United States is $88,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $100,000.00 per year, depending on experience, location, and employer.

Is Smurfit a good place to work?

Smurfit is a well-established packaging company known for providing stable employment opportunities and a focus on safety and employee development. Work environments can vary by location and role, but the company generally offers competitive wages and benefits. Employee reviews often cite a collaborative atmosphere and opportunities for skill growth.

What are the key skills and qualifications needed to thrive as a Smurfit?

I'm sorry, but 'Smurfit' is not recognized as a real-world professional occupation, so I cannot provide an accurate answer to your request.

What are some common challenges faced by professionals working at Smurfit Kappa, and how can job seekers prepare to overcome them?

Professionals at Smurfit Kappa often operate in fast-paced, dynamic environments where meeting tight deadlines and adapting to evolving client needs are regular challenges. Collaboration across diverse teams—such as production, logistics, and sales—is essential, requiring strong communication and organizational skills. Job seekers can prepare by developing adaptability, proactive problem-solving abilities, and a willingness to embrace continuous learning, especially in sustainability and packaging innovations. Understanding the company's focus on circular economy principles will also help candidates align with Smurfit Kappa's mission and culture.

What is a Smurfit?

'Smurfit' typically refers to positions at Smurfit Kappa, a leading global company in the paper-based packaging industry. Jobs at Smurfit Kappa can include roles in manufacturing, engineering, logistics, sales, and management. Employees are involved in producing, designing, and delivering sustainable packaging solutions for a wide range of industries. Working at Smurfit Kappa often means being part of a large, international team focused on innovation and environmental responsibility.

What is the difference between Smurfit vs Paper Mill Worker?

AspectSmurfitPaper Mill Worker
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma; on-the-job training
Work EnvironmentManufacturing plant, often in packaging or paper productionPaper mill facility, working with machinery and raw materials
Industry UsagePackaging, paper, and pulp industriesPaper manufacturing industry
Common Search/ComparisonYesYes

Both roles are involved in paper production, but Smurfit typically refers to a company or a specific role within packaging and paper manufacturing, while Paper Mill Worker is a general job title for workers operating machinery in paper mills. The roles share similar credentials and work environments, making them common points of comparison for job seekers in the industry.

More about Smurfit jobs

What cities are hiring for Smurfit jobs?

Cities with the most Smurfit job openings:

What are the most commonly searched types of Smurfit jobs?

The most popular types of Smurfit jobs are:

What states have the most Smurfit jobs?

States with the most job openings for Smurfit jobs include:

Infographic showing various Smurfit job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $88,124 per year, or $42.4 per hour.

Customer Service Rep

Smurfit Westrock

Camillus, NY • On-site

$34K - $57K/yr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago


Smurfit Westrock rating

7.3

Company rating: 7.3 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

59th of 119 rated packaging manufacturers


Job description

Customer Service Rep

Location: 100 Southern Drive, Camillus, NY 13031

Shift: M-F, 8 am - 4:30 pm or 7:30 am - 4 pm

Salary range: $34k - $57k

Opportunity summary: As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of contact with our customer and set the tone for their Smurfit Westrock experience. You will maintain the ongoing relationship with multiple customers and sales staff, utilizing a diverse knowledge of products, logistics, production planning, and inventory management. As a WestRock employee, you will be empowered to develop yourself through a culture of training to give you the tools to accomplish your best work and satisfy the customer.

How you will impact Smurfit Westrock

  • Represent Smurfit Westrock values and deliver excellent service through each interaction.

  • Facilitates quotes and provides pricing.

  • Creates new item specifications/projects.

  • Manage accounts through processing incoming orders, and/or inquiries, by scheduling demand on machines, and managing orders to ensure customer's delivery requirements are met.

  • Proactively track order activity and inventory levels and alert appropriate staff/customers of any potential issues

  • Handle outside purchases for services and materials required for the manufacturing of customer projects.

  • Produce customized reports and share data with customers.

  • Generate customer issues and support the Quality Manager to obtain information, research, and troubleshoot quality issues.

What you need to succeed:

  • High School diploma or G.E.D. (Preferred Associate/bachelor\u2019s degree)

  • Customer service or related work experience in manufacturing environment or other industries (2+ years- experience preferred)

  • Strong computer skills, including proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint); experience with Salesforce preferred

  • Basic knowledge of operational procedures and tools.

  • Demonstrates a customer-oriented mindset and ability to operate with customers\u2019 best interests in mind.

  • Strong communication, collaboration, and problem-solving skills to complete a task or achieve a common goal and ensure a great customer experience.

  • Demonstrates an interest, willingness, and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise.

  • Demonstrate organizational and time management skills to ensure achievement of desired results.

  • Work in a fast-pace, team environment and partner with internal departments to achieve goals and satisfy customers.

  • Ability to navigate in multiple systems.

What we offer:

  • Corporate culture based on integrity, respect, accountability, and excellence.

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies, and potential.

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

  • Generous benefits including 401 K Matching, Medical, Dental, Vision all starting day one. Stock Purchase Program, Tuition Reimbursement, and Wellness program.

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.


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