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Sms Jobs (NOW HIRING)

Mars Men

Email/SMS Copywriter

As our Email/SMS Copywriter, you'll write every word that reaches a customer after the first click. That means the full lifecycle across email and SMS: welcome, abandonment, post-purchase ...

VTG

SMS Operator with Security Clearance

Washington, DC · On-site

$55K - $65K/yr

Overview VTG is currently seeking a SMS Operator/Watch Stander for our client location located at the Washington Navy Yard. The primary mission of the SMS system is to integrate multiple detection ...

Jobtailor

NY · On-site

Ensure SMS documentation is accurate, accessible, and maintained * Facilitate risk identification, analysis, and mitigation with site Product Safety Action Teams/groups and Product Safety Review ...

SMS Holdings

SMS Manager

Camarillo, CA · On-site

Summary: Manages, supervises and coordinates activities of workers engaged in cleaning and maintaining premises of commercial, retail, airports, hospitality, healthcare, convention centers/arenas or ...

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Sms information

What is an SMS job?

SMS jobs typically refer to roles that involve managing, coordinating, or executing SMS (Short Message Service) campaigns for businesses or organizations. This can include creating and sending marketing messages, handling customer communication, and analyzing campaign performance. People in SMS jobs may work in digital marketing, customer support, or IT departments, where they use SMS platforms to reach large audiences quickly and effectively. Strong communication skills and familiarity with SMS marketing tools are often required for these positions.

What skills and qualifications are needed to thrive as an SMS marketing specialist?

To thrive as an SMS Marketing Specialist, you need expertise in digital marketing, copywriting, and data analysis, often supported by a degree in marketing or communications. Familiarity with SMS marketing platforms (like Twilio or EZ Texting), list segmentation tools, and compliance regulations such as TCPA is essential. Strong attention to detail, creativity, and effective communication skills help craft compelling messages and engage target audiences. These skills ensure effective campaign execution, compliance, and high engagement rates, driving business growth through mobile marketing.

What challenges do SMS specialists face when managing large-scale messaging campaigns?

SMS specialists often encounter challenges such as ensuring message deliverability across different carriers, adhering to compliance regulations (like opt-in/opt-out requirements), and managing high message volumes without delays. Additionally, maintaining accurate recipient databases and handling carrier restrictions can be complex. Collaboration with marketing, IT, and customer support teams is crucial to create effective, targeted campaigns while minimizing spam complaints and technical issues.

What is the difference between Sms vs Customer Service Representative?

AspectSmsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with messaging platformsHigh school diploma; communication skills; sometimes additional customer service training
Work EnvironmentRemote or office-based; primarily digital communicationOffice or call center; face-to-face or phone interactions
Industry UsageMarketing, support, sales via messaging appsCustomer support, sales, client relations
Common Search/ComparisonSms vs Customer Service Representative

Sms specialists focus on managing and executing messaging campaigns, often working remotely and using digital platforms. Customer Service Representatives handle direct customer interactions through calls or in-person, providing support and resolving issues. While both roles involve communication skills, Sms roles are more tech-driven and messaging-oriented, whereas Customer Service Representatives focus on personal customer engagement.

What cities are hiring for Sms jobs?

Cities with the most Sms job openings:

What states have the most Sms jobs?

States with the most job openings for Sms jobs include:

What other helpful pages are available for Sms?

Other pages related to Sms:

Infographic showing various Sms job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

SMS Program Manager - located in Atlanta

Mcdonough, GA • On-site

ORO
See more jobs at OROexternal

$135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

The SMS Program Manager builds, implements, and maintains the Safety Management System across mobility operations supporting a large driver workforce. Reporting to the Director of Mobility Safety, this role designs the SMS framework, leads safety risk and change management processes, and establishes standardized hazard identification, risk assessment, safety assurance, and continuous improvement practices. The position partners across Operations, Incident Management, EHS, HR, Training, and Legal to embed a proactive, data-driven safety culture aligned with FAA SMS, ICAO Annex 19, ISO 45001, and applicable partner requirements.

A Day in the Life: 

No two days are the same. You may begin by reviewing hazard reports and emerging trends, then facilitate a risk assessment, evaluate the effectiveness of an existing control, or coordinate a change management review. Throughout the day, you will partner with cross-functional leaders, track mitigation and corrective actions, refine safety metrics and dashboards, support SMS technology implementation, and translate complex safety requirements into practical processes and training. Your analytical approach, sound judgment, and ability to influence stakeholders will help strengthen accountability and advance a proactive safety culture. 

 
The starting salary for this role is $135,000, commensurate with experience. 
 

What You’ll Do: 

  • Design, implement, and maintain an SMS framework aligned with FAA SMS, ICAO Annex 19, ISO 45001, applicable partner requirements, and industry best practices
  • Configure and administer the hazard reporting system; analyze submissions, identify trends, track actions, and close the loop with reporters
  • Lead safety risk management activities, including risk assessments, change management reviews, mitigation prioritization, residual risk evaluation, and risk acceptance
  • Perform safety assurance assessments to evaluate SMS effectiveness, validate controls, identify gaps, and drive corrective actions to closure
  • Define leading and lagging safety indicators, develop dashboards, report results to leadership, and assess safety-culture maturity
  • Create and deliver practical SMS training for employees and leaders on hazard reporting, risk assessment, risk acceptance, and SMS responsibilities
  • Partner with Operations, Incident Management, EHS, HR, Training, and Legal to integrate SMS requirements into business processes and operational decisions
  • Maintain the Safety Policy, SMS Manual, risk registers, procedures, and related process documentation
  • Serve as project manager for onboarding and implementing SMS software and tools supporting enterprise-wide adoption
  • Benchmark SMS practices, identify maturity gaps, and recommend improvements that strengthen safety performance and organizational learning

What We’re Looking For: 

  • Bachelor’s degree in Safety, Engineering, Aviation, or a related field required
  • Five or more years of experience in safety management, SMS implementation, or risk management, preferably within transportation, aviation, logistics, or another high-reliability industry
  • Strong knowledge of recognized SMS frameworks, including FAA SMS, ICAO Annex 19, ISO 45001, or equivalent standards
  • Experience with hazard reporting systems and risk assessment methodologies such as bow-tie analysis, FMEA, and risk matrices
  • Strong facilitation and training skills, with the ability to design and deliver content for diverse audiences
  • Analytical, data-driven approach and proficiency with safety metrics, trend analysis, and dashboards using Excel, Power BI, or similar tools
  • Excellent written and verbal communication skills, including the ability to translate complex safety concepts for nontechnical stakeholders
  • Strong project management skills with the ability to manage multiple workstreams, meet deadlines, and drive accountability
  • IOSA Auditor certification or a comparable credential, such as SMS Auditor, ISO 45001 Lead Auditor, or Aviation Safety Auditor, is preferred
  • Experience in mobility, rideshare, autonomous vehicles, fleet operations, or another rapidly evolving operational environment is preferred
  • Familiarity with Samsara or a similar telematics or safety platform is preferred
  • Experience leading organizational culture change or process transformation is preferred

What You’ll Get:

  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

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