ZipRecruiter

Log In

1

Small Format Account Manager Jobs in Florida (NOW HIRING)

2 J DATA

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

  • Medical

  • PTO

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... small and mid-sized businesses. We focus on measurable business value, white-glove service, and ...

InComm Payments

Account Manager I

Saint Petersburg, FL · Remote

While the primary focus is supporting strategic accounts and team initiatives, the Account Manager I will also manage a small portfolio of accounts. The ideal candidate is a proactive self-starter ...

APR

Commercial Lines Account Manager

Jacksonville, FL

$75K - $90K/yr

Commercial Lines Account Manager - Small to Mid-Market Accounts (Florida) Salary: $75,000 - $90,000 base + full benefits Work Setting: Hybrid or In-Office (Florida-based) Systems: EPIC, TAM, or ...

Triumvirate Environmental

Associate Account Manager

Orlando, FL · On-site

$114K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage $400,000 /month or less book of business that was previously closed won. * Assist with small to mid-size account management. * Assist with house account management. * Assist with smaller new ...

Triumvirate Environmental

Associate Account Manager

Orlando, FL · Hybrid

$114K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage $400,000 /month or less book of business that was previously closed won. * Assist with small to mid-size account management. * Assist with house account management. * Assist with smaller new ...

City Wide Facility Solutions

Account Manager

Sarasota, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Account Manager is responsible for the business operations of an assigned client contracted ... City Wide works with businesses large and small to find building maintenance solutions that save ...

City Wide Facility Solutions

Account Manager

Sarasota, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Account Manager is responsible for the business operations of an assigned client contracted ... City Wide works with businesses large and small to find building maintenance solutions that save ...

City Wide Facility Solutions

Account Manager

Sarasota, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Account Manager is responsible for the business operations of an assigned client contracted ... City Wide works with businesses large and small to find building maintenance solutions that save ...

APR

Commercial Lines Account Manager

Orlando, FL · Hybrid

$70K - $85K/yr

Insurance - Commercial Line Account Manager (Small Market Generalist) Location: Orlando, FL (Maitland) Salary: $70,000-85,000 depending on experience, knowledge, and qualifications Position is hybrid ...

cokeflorida

Ability to read information in small, medium, and large print. * Ability to stand a minimum of 6 ... Account Manager position. Additional qualifications that will make you successful in the role:

cokeflorida

Sales Account Manager

Miami, FL · On-site

Ability to read information in small, medium, and large print. * Ability to stand a minimum of 6 ... Account Manager position. Additional qualifications that will make you successful in the role:

cokeflorida

Sales Account Manager

Hollywood, FL · On-site

Ability to read information in small, medium, and large print. * Ability to stand a minimum of 6 ... Account Manager position. Additional qualifications that will make you successful in the role:

BLACKHAWK INDUSTRIAL OPERATING CO

Account Manager

Tampa, FL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. **Compensation** * Base Salary: $50,000 per ... The Account Manager is responsible for managing existing and new customer relationships to meet and ...

cokeflorida

Sales Account Manager

Winter Haven, FL

Ability to read information in small, medium, and large print. * Ability to stand a minimum of 6 ... Account Manager position. Additional qualifications that will make you successful in the role:

previous pagenext page

Showing results 21-40

All JobsSmall Format Account JobsSmall Format Account Manager JobsSmall Format Account Manager Jobs in Florida

Small Format Account Manager information

What are popular job titles related to Small Format Account Manager jobs in Florida?

For Small Format Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Small Format Account Manager jobs in Florida look for?

The top searched job categories for Small Format Account Manager jobs in Florida are:

What cities in Florida are hiring for Small Format Account Manager jobs?

Cities in Florida with the most Small Format Account Manager job openings:

Small Format Account Manager jobs near you

Account Manager

2 J DATA

Jupiter, FL • On-site

$17 - $22/hr

Full-time

Medical, PTO

Re-posted 24 days ago

Job description

Account Manager – 2JData (Managed IT Services)

***** This position is in office *****
Jupiter, FL | Full-Time
About 2JData

2JData is a high-performance Managed Service Provider delivering enterprise-grade IT, cybersecurity, cloud, and compliance solutions to small and mid-sized businesses. We focus on measurable business value, white-glove service, and long-term strategic partnerships with our clients.
We are seeking a client-focused, results-driven Account Manager who thrives on building relationships, increasing client satisfaction, and serving as the central communication hub between our clients and service teams.
Position Overview
The Account Manager serves as the primary point of contact for clients, ensuring an exceptional customer experience while driving revenue growth, retention, and service adoption.
This role also functions as the front-line communication and dispatch coordinator, helping to route service requests, manage priorities, and maintain SLA alignment.
Key Responsibilities
Client Relationship Management

  • Own and manage relationships for a portfolio of MSP clients
  • Conduct regular business reviews (QBRs / vCIO meetings)
  • Ensure clients are aligned with best practice IT and cybersecurity roadmaps
  • Act as the client advocate internally within 2JData
Revenue Growth & Retention

  • Identify upsell and cross-sell opportunities (security, cloud, backup, compliance, hardware, licensing)
  • Maintain high client retention and satisfaction scores
  • Assist in contract renewals and service expansions
  • Track account performance against revenue and margin targets
Phone Dispatch & Service Coordination

  • Serve as the primary inbound call handler for client service requests
  • Create, categorize, and prioritize service tickets in the PSA system
  • Dispatch tickets to the appropriate technical resources based on:
    • SLA
    • Priority
    • Skillset
    • Client impact
  • Monitor ticket queues to ensure response and resolution targets are met
  • Communicate status updates to clients in a timely and professional manner
  • Schedule onsite and remote service appointments
  • Coordinate emergency and after-hours escalations when required
  • Ensure accurate documentation of client requests and call notes
Client Experience & Communication

  • Provide white-glove customer service on every interaction
  • Translate technical updates into business-friendly language
  • Proactively follow up on open issues and projects
  • Identify service trends and recurring issues affecting client satisfaction
Strategic Planning

  • Help clients budget and plan for future IT initiatives
  • Align technology solutions to business outcomes
  • Present proposals, quotes, and solution roadmaps
Technical & Industry Familiarity (Preferred)
  • Experience in a Managed IT Services (MSP) environment
  • PSA / ticketing systems (Autotask, Kaseya, ConnectWise, or similar)
  • Microsoft 365 and cloud environments
  • Cybersecurity solutions (MFA, EDR, backups, compliance)
  • Understanding of network and endpoint support workflows
Management & Professional Skills
  • Strong phone presence and communication skills
  • Exceptional customer service mindset
  • Ability to multitask and manage competing priorities
  • Highly organized and process-driven
  • KPI and SLA focused
  • Team collaboration mindset
Success Metrics
  • Client retention rate
  • Monthly recurring revenue (MRR) growth
  • CSAT score
  • SLA response & resolution performance
  • Ticket routing accuracy and efficiency
  • Agreement renewals & expansions
Compensation & Benefits
  • Competitive base salary + performance incentives
  • Health benefit options
  • Paid time off
  • Career growth within a rapidly scaling MSP
  • Ongoing training & certification support
Why Join 2JData?
  • High-impact, client-facing role
  • Central position in the daily service operation
  • Work with a fast-growing, process-driven MSP
  • Direct collaboration with leadership and Tech teams
Ideal Candidate
You are a relationship builder, problem solver, and master of communication who can balance client success, service coordination, and revenue growth in a fast-paced MSP environment.