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Slack Administrator Jobs in Ohio (NOW HIRING)

Core Specialty

JIRA Administrator

Cincinnati, OH · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

- We are seeking an experienced JIRA Administrator with a strong focus on Jira Service Management ... Integrate JIRA Service Management with third-party applications (e.g., Confluence, Slack, Microsoft ...

Core Specialty

JIRA Administrator

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking an experienced JIRA Administrator with a strong focus on Jira Service Management ... Integrate JIRA Service Management with third-party applications (e.g., Confluence, Slack, Microsoft ...

All JobsSlack Administrator JobsSlack Administrator Jobs in Ohio

Slack Administrator information

See Ohio salary details

$39K

$84.5K

$130.7K

How much do slack administrator jobs pay per year?

As of Aug 12, 2026, the average yearly pay for slack administrator in Ohio is $84,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $98,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Slack administrator and how can they be addressed?

Slack Administrators often encounter challenges such as managing workspace permissions, ensuring smooth integration with third-party apps, and maintaining compliance with company security policies. Balancing user requests for customization with organizational guidelines can also be tricky. To address these issues, administrators should regularly audit user roles, stay updated on Slack's security features, and communicate clear usage policies to team members. Collaborating closely with IT and HR departments helps ensure alignment with broader company objectives and fosters a secure, efficient communication environment.

What is the difference between Slack Administrator vs Slack Support Specialist?

AspectSlack Administrator
CredentialsTypically requires IT or technical certifications, experience with Slack administration, and familiarity with enterprise communication tools.
Work EnvironmentWorks within IT or internal communications teams, managing Slack platforms for organizations.
Employer & IndustryCommonly employed by medium to large organizations across various industries to manage internal communication tools.
Search & Comparison IntentOften searched for by those looking to understand technical management of Slack or roles involving platform administration.

The Slack Administrator focuses on configuring, managing, and maintaining Slack for organizations, ensuring smooth operation and security. In contrast, a Slack Support Specialist typically provides end-user support, troubleshooting, and training. While both roles require knowledge of Slack, the administrator handles technical setup, whereas the support specialist assists users directly.

What does a Slack administrator do?

A Slack Administrator is responsible for managing and maintaining a company’s Slack workspace. Their duties include configuring settings, managing user access, integrating third-party apps, ensuring security compliance, and troubleshooting issues. They also provide support and training to users, helping teams get the most out of Slack’s collaboration features. The role is essential for organizations that rely on Slack for communication and workflow management.

What are the key skills and qualifications needed to thrive as a Slack administrator, and why are they important?

To thrive as a Slack Administrator, you need a solid understanding of workspace management, user provisioning, and platform security, often supported by experience in IT administration or related certifications. Familiarity with Slack’s admin console, API integrations, and tools like SCIM and SSO are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help administrators support users and enforce best practices. These competencies ensure smooth platform operations, secure collaboration, and optimized productivity across the organization.
What are popular job titles related to Slack Administrator jobs in Ohio? For Slack Administrator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Slack Administrator jobs in Ohio look for? The top searched job categories for Slack Administrator jobs in Ohio are:
Slack Administrator jobs near you
Infographic showing various Slack Administrator job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,543 per year, or $40.6 per hour.

JIRA Administrator

Core Specialty

Cincinnati, OH • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

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We are seeking an experienced JIRA Administrator with a strong focus on Jira Service Management (JSM) to support and enhance our IT service management (ITSM) processes. The ideal candidate will be responsible for configuring, administering, and optimizing JIRAService Management to improve workflows, automation, and reporting for IT support and business teams.

Key Accountabilities/Deliverables:

  • Jira Administration & Configuration:

    • Manage and maintain JIRA, JIRA Service Management (JSM), and associated Atlassian tools.

    • Configure JIRA workflows, custom fields, permission schemes, notification schemes, SLAs, and automation rules.

    • Implement and customize JIRA Service Management (JSM) request types, queues, portals, and knowledge bases.

    • Maintain user access controls, security settings, and group permissions in alignment with IT policies.

  • Service Management & ITSM Support:

    • Design, implement, and optimize ITSM processes such as incident management, change management, problem management, and request fulfillment using JIRA Service Management.

    • Configure and manage Service Level Agreements (SLAs) and escalation rules to ensure timely incident resolution.

    • Develop and maintain customer-facing and internal service portals for streamlined ticket submission and tracking.

    • Collaborate with IT and business teams to automate service workflows and improve efficiency.

  • Integration & Automation:

    • Integrate JIRA Service Management with third-party applications (e.g., Confluence, Slack, Microsoft Teams, monitoring tools).

    • Implement automation for repetitive tasks, approvals, and notifications using JIRA Automation Rules and Scriptrunner.

    • Work with DevOps teams to integrate JIRA with CI/CD pipelines and version control systems like Git.

  • Reporting & Analytics:

    • Develop dashboards and reports for IT service performance, ticket trends, SLA adherence, and team productivity.

    • Provide insights and recommendations to improve ITSM efficiency based on data-driven analysis.

  • User Training & Support:

    • Conduct training sessions for JIRA users, IT teams, and stakeholders on best practices and tool usage.

    • Provide Tier 2/3 support for Jira and JSM-related issues, ensuring minimal disruption to service teams.

Technical Knowledge and Understanding:

  • Knowledge of JIRA Insight Asset Management and its application in IT asset tracking.

  • Strong understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).

  • Familiarity with Atlassian Access and user identity management.

Requirements:

  • Bachelor degree in Computer Science or related field, or equivalent work experience.

  • 3+ years of experience as a JIRA Administrator, with a strong focus on JIRA Service Management.

  • Hands-on experience configuring JIRA workflows, automation, SLAs, and service portals.

  • Experience integrating JIRA with third-party tools such as Confluence, Slack, and monitoring systems.

  • Experience with JIRA Data Center and cloud migrations.

  • Proficiency in JQL (JIRA Query Language), scripting tools (Scriptrunner, Groovy), and API integrations.

  • Experience working in Agile and DevOps environments is a plus.

  • JIRA certifications (e.g., Atlassian Certified JIRA Administrator) are highly desirable.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.

#LI-Hybrid

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

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