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Sla Manager Jobs in Colorado (NOW HIRING)

CBRE

Facilities Manager - Denver, CO

Denver, CO · On-site

$131K/yr

Set and track department and SLA deadlines. * Mentor and coach onsite maintenance staff as needed ... Manage capital projects, operational budgets, and variance reports. * Perform facility inspections ...

Initial.IT

Be Seen First

Technical Triage/Dispatch

Denver, CO · On-site

$50K - $60K/yr

What You'll Do: * You will serve as the central control point for service delivery , managing ... Familiarity with SLA-driven environments and ITIL concepts Core Competencies * Technical Awareness:

Adecco

Operations Manager

Boulder, CO · On-site

$85.07/hr

If Operations Manager sounds like something you would be interested in, and you meet the ... within SLA, resolve employee query exceptions and escalations, address employee-facing queues ...

Adjacent Soutions

Functional Consultant

Littleton, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Adjacent Soutions

Functional Consultant

Denver, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Adjacent Soutions

Functional Consultant

Denver, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Adjacent Soutions

Functional Consultant

Littleton, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Adjacent Soutions

Functional Consultant

Denver, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Rightway

Manager, Navigation Service Delivery

Denver, CO · On-site

$69K - $86K/yr

Drive KPI Performance (SLA, Abandon Rates, Chat Response Times, TATs, etc.) * Assign, review, and ... A bachelor's Degree in Management or Healthcare is highly preferred * Strong coaching and mentoring ...

dbt Labs

Engineering Manager, Metadata

Denver, CO · On-site

Drive the team to address technical quality incidents, bugs, tech debt, and post-mortems within SLA ... Experience managing and growing a software engineering team, including hiring, coaching, and ...

New

Adjacent Soutions

Functional Consultant

Littleton, CO · On-site

General Ledger (GL), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Accounts Payables (AP), Cash Management, Fixed Assets, Treasury, EBTax, Advanced Global ...

Google

Vendor Operations Manager

Boulder, CO · On-site

... SLA) compliance, Monthly Business Review (MBRs), Quarterly Business Review (QBRs). * Drive complex projects spanning across multiple sites and suppliers by managing project execution, identifying ...

Google Inc.

Vendor Operations Manager

Boulder, CO · On-site

$105 - $151/hr

... SLA compliance, MBRs, QBRs). * Driving large scale complex projects spanning across multiple sites ... Manage the project execution, identify project stakeholders, and manage their expectations * Be a ...

Campspot

Manager, Account Management

Denver, CO · On-site

$95K - $130K/yr

The Role Campspot is hiring a Manager, Account Management to lead a revenue-focused Account ... Use HubSpot data - usage trends, SLA adherence, NPS, churn indicators - to flag risk and expansion ...

Executech

IT Service Engineer II - Onsite

Grand Lake, CO · On-site

$60K - $80K/yr

Strong working knowledge of Microsoft 365 administration, identity, device management, and common MSP toolsets. * Able to prioritize effectively under SLA pressure while maintaining quality and ...

Executech

IT Service Engineer II - Onsite

Winter Park, CO · On-site

$60 - $80/hr

Strong working knowledge of Microsoft 365 administration, identity, device management, and common MSP toolsets. * Able to prioritize effectively under SLA pressure while maintaining quality and ...

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Showing results 41-60

All JobsSla JobsSla Manager JobsSla Manager Jobs in Colorado

Sla Manager information

See Colorado salary details

$20.7K

$59.5K

$134.6K

How much do sla manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for sla manager in Colorado is $59,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,358.00 and $73,424.00 per year, depending on experience, location, and employer.

What is an SLA manager?

SLA Managers are professionals responsible for overseeing and ensuring that Service Level Agreements (SLAs) between service providers and clients are met. They monitor service performance, resolve issues related to service delivery, and work to continuously improve service quality. Their role includes analyzing data, preparing reports, coordinating with multiple departments, and communicating with clients to maintain satisfaction. SLA Managers are crucial in maintaining trust and accountability in business relationships.

How does an SLA manager typically collaborate with technical and business teams to ensure service agreements are met?

An SLA Manager works closely with both technical teams (such as IT support, operations, and engineering) and business stakeholders to monitor, report on, and improve service delivery according to established Service Level Agreements (SLAs). This often involves facilitating regular meetings, reviewing performance metrics, and addressing any service issues proactively. Effective communication and negotiation skills are essential, as the role requires balancing technical capabilities with business expectations. SLA Managers also document processes and escalate unresolved issues to ensure continuous improvement and customer satisfaction.

What are the key skills and qualifications needed to thrive as an SLA manager, and why are they important?

To thrive as an SLA Manager, you need expertise in service level agreement management, IT service management practices, and a relevant degree such as in business or information technology. Proficiency with ITSM tools like ServiceNow or BMC Remedy and certifications such as ITIL are commonly required. Strong soft skills include negotiation, analytical thinking, and effective communication to manage client expectations and resolve service issues. These skills ensure that service delivery meets agreed standards, fosters client satisfaction, and drives continuous improvement in IT operations.

What is the difference between Sla Manager vs Service Delivery Manager?

AspectSLA ManagerService Delivery Manager
Primary FocusManaging Service Level Agreements and ensuring contractual complianceOverseeing overall service delivery and client satisfaction
ResponsibilitiesMonitoring performance metrics, negotiating SLAs, reportingCoordinating teams, managing client relationships, improving service processes
Required SkillsContract management, performance analysis, communicationLeadership, project management, customer service
Work EnvironmentIT and service-based industries, contract-driven settingsIT, telecom, and managed services sectors

While both roles focus on service quality, the SLA Manager primarily manages contractual performance metrics, whereas the Service Delivery Manager oversees the entire service process and client satisfaction. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Sla Manager jobs in Colorado?

For Sla Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Sla Manager jobs in Colorado look for?

The top searched job categories for Sla Manager jobs in Colorado are:

What cities in Colorado are hiring for Sla Manager jobs?

Cities in Colorado with the most Sla Manager job openings:

Sla Manager jobs near you
Infographic showing various Sla Manager job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,504 per year, or $28.6 per hour.

Facilities Manager - Denver, CO

CBRE

Denver, CO • On-site

$131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

110th of 500 rated business services

Job description

About the Role:
As a Facility Manager, you will manage a team responsible for overseeing day-to-day facilities operations and maintenance for one or more commercial buildings. This job is a part of the Facilities Management functional area, focusing on maximizing building uptime, mitigating operational risk, and providing strategic support regarding commercial HVAC systems, power distribution, and building lifecycle plans.
What You'll Do:
  • Provide formal supervision to facilities maintenance employees.
  • Monitor technical training and professional development programs.
  • Conduct performance evaluations and standard operations coaching.
  • Oversee recruiting for skilled commercial facilities technicians.
  • Schedule and manage shift activities.
  • Establish work schedules and cross-training plans.
  • Set and track department and SLA deadlines.
  • Mentor and coach onsite maintenance staff as needed.
  • Coordinate building systems maintenance with specialized external contractors.
  • Maintain client relationships regarding facility uptime and operational incidents.
  • Manage capital projects, operational budgets, and variance reports.
  • Perform facility inspections following corporate and regulatory safety standards.
  • Suggest operational efficiencies for overall building energy usage.
  • Manage environmental health, safety, and emergency operating procedures.
  • Oversee standard vendor relationships and invoicing procedures.
  • Review contractor quotes for specialized parts and maintenance labor.
  • Conduct training on maintenance workflows, standard operating procedures, and safety.
  • Lead by example consistent with CBRE RISE values.
  • Influence parties to reach risk management and operational agreements.
  • Integrate facilities discipline with broader corporate real estate objectives.
  • Troubleshoot complex electrical, mechanical, and building monitoring issues.

What You'll Need:
  • Bachelor's Degree preferred with 3-5 years of relevant experience.
  • Equivalent experience in commercial facility operations will be considered.
  • Valid driver's license required - MVR will be conducted.
  • Facility Management or standard building engineering certification preferred.
  • Experience in staffing, training, and retaining technical facilities personnel.
  • Ability to handle sensitive operational data and incident report communication.
  • Leadership skills to motivate teams toward zero-downtime operational goals.
  • Deep knowledge of large-scale backup power systems, commercial chillers, and building automation systems preferred.
  • Strong organizational skills with an inquisitive mindset.

Disclaimers:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facility Manager position is $92,000 annually and the maximum salary is $131,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

Social media

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