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Sla Manager Jobs in Colorado (NOW HIRING)

SLA Management

Utilities Delivery Driver

Denver, CO · On-site

$17.25 - $21.50/hr

... managers, warehouse staff, and district contactsAssist with setup or breakdown of kitchen equipment as neededReport vehicle maintenance issues or delivery discrepancies promptlySupport the team with ...

NR Consulting

Vice President - Sales

Boulder, CO · On-site

Lead client reviews, performance reporting, and SLA management. * Establish pricing models, markups, and service offerings aligned with margin goals. * Build, coach, and scale a high-performing sales ...

JLL

Facilities Manager

Denver, CO

Collaborate with the Sourcing Manager on procurement processes to meet client objectives Workflow & SLA Management: Monitor operations to ensure timely completion within established service level ...

JLL

Assistant Facilities Manager

Fort Collins, CO · On-site

$38.65 - $47.30/hr

Experience with KPI tracking and SLA management in a facility management environment. * Familiarity with vendor management and procurement processes. * Knowledge of hazard control and workplace ...

Initial.IT

Be Seen First

IT Service Manager

Denver, CO · On-site

$65K - $85K/yr

Monitor and improve SLA compliance and customer satisfaction * Coach, mentor, and hold team members ... Managed IT Services * Microsoft 365 and cloud environments * Networking and infrastructure ...

Urgent

Adobe

Regional Travel Manager - Americas

Denver, CO · Hybrid

$61K - $77K/yr

Manage regional travel supplier relationships across air, hotel, rail, and ground transport; lead RFP processes, rate negotiations, and SLA management to establish mutually beneficial partnerships ...

Digible

Account Manager

Englewood, CO · On-site

The Account Manager will oversee all digital aspects of their client's campaigns including ... Monthly report SLA: 100% * Response time SLA: * Revenue growth by client: TBD% You should have: * 2 ...

Asseti

Operations Manager

Denver, CO

Track key operational metrics including order cycle time, QA pass rates, collection SLA compliance ... Ability to manage a high-volume, geographically dispersed delivery portfolio without things falling ...

Asseti

Operations Manager

Denver, CO · On-site

Track key operational metrics including order cycle time, QA pass rates, collection SLA compliance ... Ability to manage a high-volume, geographically dispersed delivery portfolio without things falling ...

Asseti

Operations Manager

Denver, CO · On-site

Track key operational metrics including order cycle time, QA pass rates, collection SLA compliance ... Ability to manage a high-volume, geographically dispersed delivery portfolio without things falling ...

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All JobsSla JobsSla Manager JobsSla Manager Jobs in Colorado

Sla Manager information

See Colorado salary details

$20.7K

$59.5K

$134.6K

How much do sla manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for sla manager in Colorado is $59,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,358.00 and $73,424.00 per year, depending on experience, location, and employer.

What is an SLA manager?

SLA Managers are professionals responsible for overseeing and ensuring that Service Level Agreements (SLAs) between service providers and clients are met. They monitor service performance, resolve issues related to service delivery, and work to continuously improve service quality. Their role includes analyzing data, preparing reports, coordinating with multiple departments, and communicating with clients to maintain satisfaction. SLA Managers are crucial in maintaining trust and accountability in business relationships.

How does an SLA manager typically collaborate with technical and business teams to ensure service agreements are met?

An SLA Manager works closely with both technical teams (such as IT support, operations, and engineering) and business stakeholders to monitor, report on, and improve service delivery according to established Service Level Agreements (SLAs). This often involves facilitating regular meetings, reviewing performance metrics, and addressing any service issues proactively. Effective communication and negotiation skills are essential, as the role requires balancing technical capabilities with business expectations. SLA Managers also document processes and escalate unresolved issues to ensure continuous improvement and customer satisfaction.

What are the key skills and qualifications needed to thrive as an SLA manager, and why are they important?

To thrive as an SLA Manager, you need expertise in service level agreement management, IT service management practices, and a relevant degree such as in business or information technology. Proficiency with ITSM tools like ServiceNow or BMC Remedy and certifications such as ITIL are commonly required. Strong soft skills include negotiation, analytical thinking, and effective communication to manage client expectations and resolve service issues. These skills ensure that service delivery meets agreed standards, fosters client satisfaction, and drives continuous improvement in IT operations.

What is the difference between Sla Manager vs Service Delivery Manager?

AspectSLA ManagerService Delivery Manager
Primary FocusManaging Service Level Agreements and ensuring contractual complianceOverseeing overall service delivery and client satisfaction
ResponsibilitiesMonitoring performance metrics, negotiating SLAs, reportingCoordinating teams, managing client relationships, improving service processes
Required SkillsContract management, performance analysis, communicationLeadership, project management, customer service
Work EnvironmentIT and service-based industries, contract-driven settingsIT, telecom, and managed services sectors

While both roles focus on service quality, the SLA Manager primarily manages contractual performance metrics, whereas the Service Delivery Manager oversees the entire service process and client satisfaction. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Sla Manager jobs in Colorado?

For Sla Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Sla Manager jobs in Colorado look for?

The top searched job categories for Sla Manager jobs in Colorado are:

What cities in Colorado are hiring for Sla Manager jobs?

Cities in Colorado with the most Sla Manager job openings:

Sla Manager jobs near you
Infographic showing various Sla Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,504 per year, or $28.6 per hour.

Utilities Delivery Driver

SLA Management

Denver, CO • On-site

$17.25 - $21.50/hr

Other

Posted 13 days ago

SLA Management rating

3.3

Company rating: 3.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

67th of 68 rated caterers

Job description

Drive the Difference ? Become a Utilities Delivery Driver!Looking for a hands-on role where you?re always on the move? As a Utilities Delivery Driver, you?ll play a key part in keeping our school meal programs running smoothly by transporting food, supplies, and equipment between sites. If you?re dependable, organized, and take pride in being the link that keeps things flowing, this is the perfect role for you.Position SummaryThe Utilities Delivery Driver is responsible for safely loading, delivering, and unloading food, supplies, and kitchen equipment to multiple school locations. This role ensures that each site has what they need, when they need it ? supporting kitchen teams across the district with reliability and care. Drivers are the heart of our operations, providing exceptional service and representing our company with professionalism every day.Key ResponsibilitiesSafely operate a company vehicle to transport food, supplies, and equipment between designated school sitesLoad and unload deliveries, ensuring products are handled carefully and stored properlyVerify delivery accuracy by checking invoices and packing listsMaintain cleanliness and organization of vehicle and storage areasFollow all food safety, sanitation, and temperature control standards during transportCommunicate effectively with kitchen managers, warehouse staff, and district contactsAssist with setup or breakdown of kitchen equipment as neededReport vehicle maintenance issues or delivery discrepancies promptlySupport the team with other utility or warehouse duties as assignedRepresent the company positively and professionally at all timesQualificationsValid driver?s license with a clean driving record (MVR check required)Experience in delivery, warehouse, or food service preferredStrong attention to detail, reliability, and time management skillsAbility to lift and move up to 50 pounds frequentlyComfortable driving in various weather and traffic conditionsBasic understanding of safe food handling and delivery proceduresMust pass background check, fingerprint screening, and MVRExcellent communication and customer service skillsPhysical & Work Environment RequirementsFrequent lifting, bending, reaching, and standing throughout shiftRegular exposure to varying temperatures (coolers, outdoor loading areas, etc.)Moderate noise levels from vehicles and equipmentMonday?Friday full-time schedule, occasional extended hours during high-volume periodsWe are an Equal Opportunity Employer ? Gender/Minority/Veterans/Disabled ? and participate in the E-Verify Employment Eligibility Program.

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