Sla Manager Jobs in Colorado (NOW HIRING)

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

We’re looking for a Manager, Candidate Experience to lead and operate the coordination engine behind Crusoe’s Corporate, GTM & Manufacturing hiring. This is a hands‑on role responsible for building a reliable, trusted and high‑velocity interview process across the Corp & MFG Recruiting org. You will manage an amazing group of Recruiting Coordinators, while also reviewing coordination and candidate surveys to influence roadmap planning and decision making.

• Manage a team of global recruiting coordinators who own interview scheduling end‑to‑end: multi‑panel loops, cross‑timezone logistics, interviewer alignment, candidate prep materials

• Provide a high‑attention to detail for the teams coordination work ensuring team SLA’s are being met and identify any improvement opportunities to workflows and capacity

• Manage load balancing, maintain calibration and accuracy, coordinate debriefs, and enforce process hygiene

• Elevate scalable, compliant and personalized approach to candidate and hiring team experience, leading initiatives (ex: candidate & partnership surveys) to continuously raise the bar

• In partnership with the Sr. Manager, build out coordination team capacity model and ensure team SLA’s are being met; identify any improvement opportunities to workflows and capacity

• Partner closely with recruiters and hiring managers to anticipate bottlenecks and proactively solve them

• Troubleshoot complex bottlenecks

• Partner with recruiting leadership to grow the team: hire for IC Coordinators, onboard them, and set them up for success

• 5+ Years in the recruiting coordination or operations field at a high growth tech company

• 2+ Years in a leadership role managing team performance and metrics

• Exceptional organization, communication, and follow‑through

• Comfortable owning both execution and process building

• High operational rigor; thrives in fast‑moving, ambiguous environments

• Strong familiarity with Ashby (or similar ATS)

• Workday HRIS experience

• Knowledgeable about Candidate and Hiring Experience team surveys; interpreting results, NPS scores, etc.

• Experience building and/or running interview training programs

• Proficiency in additional recruiting and AI tools such as Coder Pad, Metaview, Glassdoor/Indeed

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation will be paid in the range of up to $110,000 - $135,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.