ZipRecruiter

Log In

1

Quality Account Manager Jobs in Colorado (NOW HIRING)

NOA Brands America LLC

Account Manager

Westminster, CO · On-site

$58K - $65K/yr

The Account Manager works closely with the NOA Brands customers and Sales Group to ensure their ... Stage / inspect mannequins for quality on samples, as needed. * Partner with Engineering to ensure ...

Jm

Account Manager

Littleton, CO · On-site

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and ... As an Account Manager , you'll be the go-to partner for pricing and job quotes across an assigned ...

Johns Manville

Account Manager

Littleton, CO · On-site

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and ... As an Account Manager , you'll be the go-to partner for pricing and job quotes across an assigned ...

Bulldog Roofing

Account Manager

Longmont, CO · Hybrid

$80K - $150K/yr

Account Manager - Roofing Sales Company: Bulldog Roofing About Bulldog Roofing Bulldog Roofing is a ... We're known for delivering high-quality craftsmanship, responsive service, and honest communication.

Bulldog Roofing

Account Manager

Colorado Springs, CO · Hybrid

$80K - $150K/yr

Account Manager - Roofing Sales Company: Bulldog Roofing About Bulldog Roofing Bulldog Roofing is a ... We're known for delivering high-quality craftsmanship, responsive service, and honest communication.

Bulldog Roofing

Account Manager

Longmont, CO · Hybrid

$80K - $150K/yr

Account Manager - Roofing Sales Company: Bulldog Roofing About Bulldog Roofing Bulldog Roofing is a ... We're known for delivering high-quality craftsmanship, responsive service, and honest communication.

Bulldog Roofing

Account Manager

Fort Collins, CO · Hybrid

$80K - $150K/yr

Account Manager - Roofing Sales Company: Bulldog Roofing About Bulldog Roofing Bulldog Roofing is a ... We're known for delivering high-quality craftsmanship, responsive service, and honest communication.

Bulldog Roofing

Account Manager

Denver, CO · Hybrid

$80K - $150K/yr

Account Manager - Roofing Sales Company: Bulldog Roofing About Bulldog Roofing Bulldog Roofing is a ... We're known for delivering high-quality craftsmanship, responsive service, and honest communication.

Delta Dental

Account Manager

Centennial, CO · On-site

Ensures quality deliverables to all processes and functions, with a specific emphasis on Group ... management. * Partner with Account Executives to support client strategy execution, renewal ...

Delta Dental

Account Manager

Centennial, CO

Ensures quality deliverables to all processes and functions, with a specific emphasis on Group ... management. * Partner with Account Executives to support client strategy execution, renewal ...

Allied Universal

Account Manager

Broomfield, CO · On-site

$85K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Account Manager

Denver, CO · On-site

$82K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Deswik

Account Manager

Denver, CO · On-site

Account Manager (Denver) Department | Sales and Business Development Location | Denver As an ... Support the planning and delivery of high-quality software implementations and consulting services

Allied Universal

Account Manager

Broomfield, CO · On-site

$85K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Account Manager

Longmont, CO · On-site

$65K/yr

Hiring for a Security Account Manager Join the world's leading global security company! * Salary is ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

next page

Showing results 1-20

All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Colorado

Quality Account Manager information

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.
What are popular job titles related to Quality Account Manager jobs in Colorado? For Quality Account Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Quality Account Manager jobs in Colorado look for? The top searched job categories for Quality Account Manager jobs in Colorado are:
What cities in Colorado are hiring for Quality Account Manager jobs? Cities in Colorado with the most Quality Account Manager job openings:
Quality Account Manager jobs near you

Account Manager

City Wide Facility Solutions

Englewood, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!
City Wide Facility Solutions is actively seeking a Account Manager for our Franchise location in Colorado.
The Account Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.
What you will do...
  • Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics.
  • Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
  • Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations; promptly address any client issues or problems that arise.
  • Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

Requirements
  • 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
  • 2+ years track record of success in a client retention role, with goals and metrics to support.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Ability to travel on a daily basis to client locations locally.

Benefits
    • Health insurance
    • 401(k)
    • Paid time off
    • Dental insurance
    • Vision insurance
    • 401(k) matching
    • Life insurance
    • Flexible schedule
    • Guaranteed base with sales and retention bonuses
    • Car allowance

Apply