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Skip Tracing Jobs in Raleigh, NC (NOW HIRING)

defi AUTO LLC

Back Line Collections Manager

Raleigh, NC · On-site

$52K - $65K/yr

Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques. * Indirect automotive finance industry knowledge ...

All JobsSkip Tracing JobsSkip Tracing Jobs in Raleigh, NC

Skip Tracing information

See Raleigh, NC salary details

$13

$19

$24

How much do skip tracing jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for skip tracing in Raleigh, NC is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.88 per hour, depending on experience, location, and employer.

What is skip tracing?

Skip tracing is the process of locating a person's whereabouts for various purposes, such as collecting debts, serving legal documents, or finding missing persons. Professionals known as skip tracers use a combination of public records, databases, social media, and investigative techniques to track down individuals who have 'skipped' town or are otherwise hard to find. Skip tracing is commonly used by debt collectors, private investigators, and law enforcement agencies. The process requires analytical skills and knowledge of privacy laws to ensure searches are conducted legally and ethically.

How much does a skip tracer get paid?

Skip tracers typically earn between $15 and $30 per hour, with annual salaries ranging from $30,000 to $70,000 depending on experience, location, and the complexity of cases. Many skip tracers work for debt collection agencies, law firms, or private investigation firms and may require skills in research tools and databases.

What are some common challenges faced by skip tracers, and how can they overcome them?

Skip tracers often face challenges such as locating individuals who intentionally avoid detection, working with limited or outdated information, and navigating privacy laws. To overcome these obstacles, successful skip tracers use a combination of public records, social media research, and specialized databases. Staying up to date with legal and ethical standards, as well as developing strong analytical and communication skills, helps them efficiently track down hard-to-find subjects while maintaining compliance.

What are the key skills and qualifications needed to thrive as a Skip Tracer, and why are they important?

To thrive as a Skip Tracer, you need strong investigative skills, attention to detail, and familiarity with legal compliance, often supported by relevant experience in collections or law enforcement. Proficiency in using specialized databases, online research tools, and skip tracing software is typically required. Excellent communication, problem-solving, and persistence are standout soft skills for this role. These abilities ensure you can efficiently locate individuals while adhering to legal standards, maximizing recovery rates for clients.

What Are Skip Tracing Jobs?

There are various positions within the skip tracing industry, and your responsibilities vary depending on the job and company. Private investigators, for example, work with individual clients on a variety of cases and use skip tracing to find information on people. Bail guarantors and bounty hunters investigate a disappearance with skip tracing to bring a fugitive in for a reward. Repossession agents and debt collectors are other positions that utilize skip tracing to regain financial losses, especially with banks and automobiles. Journalists may also practice skip tracing to locate a specific person relevant to the story they are writing.

How to become a professional skip tracer?

To become a professional skip tracer, you should gain knowledge of investigative techniques, research methods, and relevant laws. Developing skills in using public records, databases, and surveillance tools is essential, and some roles may require a background in law enforcement or private investigation. Certification is not always mandatory but can enhance credibility and job prospects.

Is a skip tracer a real job?

Yes, a skip tracer is a real job that involves locating individuals who have skipped or disappeared, often for debt collection, legal cases, or investigative purposes. The role typically requires research skills, knowledge of public records, and sometimes specialized tools or databases.

What jobs pay 4000 a week without a degree?

Skip tracing is a job that can pay around $4,000 per week for experienced professionals, especially those working independently or in high-demand environments. Success in such roles often depends on strong research skills, access to specialized tools, and a good network, with some individuals earning this level through freelance or contract work. However, high earnings typically require significant experience and a proven track record.

What is the difference between Skip Tracing vs Debt Collector?

AspectSkip TracingDebt Collector
Required CredentialsResearch skills, attention to detailCommunication skills, negotiation
Work EnvironmentInvestigative, office or fieldCollection agencies, call centers
Industry UsageFinancial, legal, lendingFinancial, lending, legal
Search & Comparison IntentLocating individualsRecovering debts

Skip Tracing involves locating individuals who are difficult to find, often using research and investigative techniques. Debt Collectors focus on recovering overdue payments through communication and negotiation. While both roles may work in financial sectors, skip tracers primarily locate individuals, whereas debt collectors seek repayment. Understanding these differences helps clarify career paths and job expectations in the industry.

More about Skip Tracing jobs
What are popular job titles related to Skip Tracing jobs in Raleigh, NC? For Skip Tracing jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Skip Tracing jobs in Raleigh, NC look for? The top searched job categories for Skip Tracing jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Skip Tracing jobs? Cities near Raleigh, NC with the most Skip Tracing job openings:
Skip Tracing jobs near you
Infographic showing various Skip Tracing job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,826 per year, or $19.1 per hour.

Collections Contact Center Associate

State Employees' Credit Union

Raleigh, NC • On-site

$17 - $23.25/hr

Full-time

Posted 20 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
The Collections Contact Center Associate is responsible for the skilled and compliant management of accounts in the active collections cycle (typically 90 to 180 days past due(dpd) for consumer loans and credit cards and 1-120 dpd for Mortgage and Home Equity) across various loan products, including mortgage, consumer secured and unsecured loans, and credit cards. This role is a key component of loss mitigation, focusing on early intervention, curing delinquency, negotiating viable solutions, and providing exceptional member service. The Associate operates within a high-volume, multi-channel contact center environment, ensuring all activities strictly adhere to federal and state regulations while maximizing the return-to-current rate.
Essential Responsibilities:
Responsibilities (100%)
  • Direct Contact & Counseling: Initiate and receive high-volume inbound and outbound contacts (phone, digital) to discuss current delinquency. Maintain enhanced Right-Party Contact (RPC) and maximize the number of accounts brought current (Cure Rate). Execute on collection efforts related to segmentation and prioritization frameworks maximizing payment potential across delinquency stages and loan categories. (20%)
  • Assistance: Utilize negotiation and financial counseling techniques to secure Promises-to-Pay (PTPs), establish short-term repayment plans, confirm qualified for loan deferment, extension or credit card reage and facilitate the qualifying of members eligible for real estate secured Mortgage or Home Equity hardship assistance. (20%)
  • Regulatory Adherence: Execute all collection activities in strict adherence to federal and state regulations, including relevant aspects of the Fair Debt Collection Practices Act (FDCPA). (20%)
  • Documentation: Accurately and thoroughly document all collection efforts, member correspondence, and agreed-upon payment arrangements in the appropriate servicing and collections systems of record. Adhere to all call monitoring protocols and coaching frameworks implemented by the Manager to meet internal quality and compliance standards. (20%)
  • Referral Preparation: Identify and prepare accounts that cannot be cured for escalation to next-step processes, such as Foreclosure, Repossession, or Charge-Off recommendation, ensuring all necessary pre-cursors and documentation are complete.(10%)
  • Systems and Skip Tracing: Effectively utilize core servicing and collections systems to research account history, facilitate timely and accurate processing of payments, and update member information. Execute basic skip-tracing protocols, leveraging internal and approved external tools to locate members whose primary contact methods have failed, and update validated information in the system of record. (10%)

Required Education & Experience (Knowledge, Skills, & Abilities):
  • High School Diploma (or GED) required.
  • Minimum 0-2 direct years of experience in a high-volume collection, recovery, or contact center environment, preferably within mortgage and/or consumer lending.
  • Ability to meet and exceed key performance metrics (KPIs) such as Cure Rates, right-party contact (RPC) rates, and promise-to-pay conversion rates.
  • Fundamental verbal communication and negotiation skills, with the ability to handle difficult conversations using empathy and persuasive negotiation to resolve delinquency while adhering to regulatory guidelines and maintaining a professional and member-centric approach.
  • Knowledge of federal and state consumer financial protection laws relevant to collections, including FDCPA with the ability to quickly absorb and apply updates to compliance requirements.
  • Computer skills, including experience with collections/servicing software, skip-tracing tools, and standard office applications.
  • High level of detail orientation with the ability to accurately document all collection activities and follow process protocols.
  • Ability to operate in both inbound/outbound contact center operations.
  • Understanding of the collections process, including knowledge of bankruptcy, charge-off, repossession/foreclosure processes.
  • Knowledge and understanding of mortgage and consumer loan servicing operational systems and technologies.

Preferred Education & Experience (Knowledge, Skills, & Abilities):
  • Banking/Credit Union or Collections related Industry certifications are a plus.
  • Bachelor's degree in business administration, finance, or a related field preferred.
  • Experience preferred with systems including but not limited to ICE/MSP, ALS, NICE, Omilia, FDR, Default Manager, and OnBase.
  • Working knowledge of investor/insurer servicing guidelines (e.g., Fannie Mae, Freddie Mac) for mortgage collections.
  • Experience with telephony systems, including IVR and quality monitoring and call recording systems (e.g., NICE).

Job Environment & Physical Requirements:
  • Work is performed in an office setting, hybrid or remote.
  • Internal candidates meeting all requirements will be given preference.
  • Other duties as assigned by leadership

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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