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Simulation Director Jobs in Minnesota (NOW HIRING)

Hoxhunt

Director, Technical Support

Minneapolis, MN · On-site

$125K - $135K/yr

We don't just simulate risks. We build the tools that detect and stop them. Your Role We are looking for an experienced Director, Technical Support to join our team in Minneapolis. In this role, you ...

SAIC

ZMP Air Traffic Control Instructor-II

Farmington, MN · On-site

$40K - $80K/yr

Direct experience as a Certified Professional Controller (CPC) at the Minneapolis ARTCC (ZMP) is preferred but not required * Operational Experience with ATC simulators including scenario design for ...

Daikinapplied

Sr. Model Based Controls Engineer

Minneapolis, MN · Hybrid

$101K - $133K/yr

Design and direct engineering personnel in fabrication of test control apparatus and equipment, and ... Work cross-functionally to integrate simulation tools into the product development lifecycle, guide ...

Daikin Applied

Sr. Model Based Controls Engineer

Plymouth, MN · On-site

$101K - $133K/yr

Design and direct engineering personnel in fabrication of test control apparatus and equipment, and ... Work cross-functionally to integrate simulation tools into the product development lifecycle, guide ...

SAIC

ZMP Air Traffic Control Instructor-II

Farmington, MN · On-site

$40K - $80K/yr

Direct experience as a Certified Professional Controller (CPC) at the Minneapolis ARTCC (ZMP) is preferred but not required * Operational Experience with ATC simulators including scenario design for ...

Stem Xpert

KOFAX ADMINISTRATOR

Minneapolis, MN · On-site

$18.75 - $25.75/hr

... Simulations Additional Information Thanks & Regards... Manas Talent Acquisition Executive 321 S Main street, Suite 300, Ann Arbor, Michigan-48104, USA. Tel : 734-259-2181 Ext:299 Direct : 734-357 ...

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Simulation Director information

What is a simulation director?

A Simulation Director is a professional responsible for overseeing the planning, development, and execution of simulation-based training or educational programs. They work in industries such as healthcare, aviation, military, or engineering to ensure realistic scenarios are created for learning and assessment purposes. Their duties often include managing simulation staff, maintaining equipment, developing curricula, and evaluating program effectiveness. Simulation Directors also collaborate with subject matter experts to ensure simulations meet educational or operational objectives.

What are the key skills and qualifications needed to thrive as a simulation director?

To excel as a Simulation Director, you need expertise in simulation-based education, curriculum design, and a relevant healthcare or academic background, often with a master's or doctoral degree. Familiarity with simulation software, audiovisual systems, and certifications such as CHSE (Certified Healthcare Simulation Educator) are typically required. Strong leadership, organizational, and communication skills help in managing teams and collaborating across departments. These competencies ensure effective, realistic training environments that enhance learner outcomes and institutional goals.

What are some common challenges simulation directors face when coordinating multidisciplinary teams for complex projects?

Simulation Directors often work with multidisciplinary teams that include engineers, subject matter experts, software developers, and project managers. One common challenge is ensuring effective communication across these diverse groups to align technical requirements and project goals. Additionally, balancing the technical accuracy of simulations with project deadlines and resource constraints can be demanding. Successful Simulation Directors foster collaboration through regular team meetings, clear documentation, and promoting a culture of open feedback, which helps address these challenges efficiently.

What is the difference between Simulation Director vs Simulation Coordinator?

AspectSimulation DirectorSimulation Coordinator
CredentialsBachelor's or Master's in healthcare, education, or related fields; certifications like CHSE or CSESimilar credentials, often with focus on coordination and logistics
Work EnvironmentLeads simulation programs, manages teams, and oversees complex scenariosSupports simulation activities, manages schedules, and handles logistics
Industry UsageUsed in healthcare, military, and education sectors for high-level simulation managementCommonly found in healthcare and training institutions for operational support

The Simulation Director typically holds a leadership role, overseeing the entire simulation program, while the Simulation Coordinator focuses on logistical support and execution. Both roles require relevant credentials, but the Director has broader responsibilities in planning and management.

What are the most commonly searched types of Simulation jobs in Minnesota?

The most popular types of Simulation jobs in Minnesota are:

What are popular job titles related to Simulation Director jobs in Minnesota?

For Simulation Director jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Simulation Director jobs in Minnesota look for?

The top searched job categories for Simulation Director jobs in Minnesota are:

What cities in Minnesota are hiring for Simulation Director jobs?

Cities in Minnesota with the most Simulation Director job openings:

Simulation Director jobs near you
Infographic showing various Simulation Director job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Director, Technical Support

Hoxhunt

Minneapolis, MN • On-site

$125K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Our mission and why it matters
We are on a mission to make humans the strongest security layer.
Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.
We don't just simulate risks. We build the tools that detect and stop them.
Your Role
We are looking for an experienced Director, Technical Support to join our team in Minneapolis. In this role, you will lead our US Technical Support function, serving as the driving force behind support operations in the region. You bring a strong blend of technical expertise and people leadership, building trusted relationships across teams, proactively managing stakeholders, and driving cross-functional collaboration to deliver exceptional outcomes. You'll own customer escalations, acting as the primary liaison between our US customers and our headquarters in Finland to ensure timely communication and issue resolution. This role is ideal for someone who thrives in a fast-paced scale-up environment, takes initiative, adapts quickly, and enjoys solving complex challenges as they emerge.
What You'll Do
  • Lead, develop, and grow a team of technical support professionals, owning hiring decisions, providing clear feedback and 1:1 coaching, and building the team structure needed to scale US operations.
  • Act as the primary point of contact for customer escalation calls, ensuring issues are resolved with empathy and efficiency.
  • Drive cross-departmental collaboration, working closely with Product, Engineering, and Customer Success to solve complex problems and improve the customer experience.
  • Assist with the implementation and optimization of our support tooling, including leading an active platform migration as part of our broader support modernization effort.
  • Manage up effectively, translating customer needs and US market behaviors into actionable insights for our global leadership team.
  • Serve as the strategic link between our US customer base and our product and engineering teams in Helsinki, translating regional patterns, escalations, and market behavior into decisions that shape the global product. Frequent travel to HQ in Finland is part of how this gets done.
  • Own the metrics that define support quality, including SLA attainment, CSAT, and escalation resolution time, and report on US support performance to leadership with clarity and context.

What We're Looking For
  • 3 to 5 years of leadership experience managing a technical support or customer support team.
  • 5+ years of overall experience within technical support, in a B2B SaaS environment.
  • Exceptional leadership and communication skills, with a proven ability to give constructive feedback, manage up, and translate cultural nuances effectively.
  • Comfort operating in a fast-paced, scale-up environment where you must be a self-starter, a proactive problem solver, and flexible with your time.
  • A strong focus on people and processes while having a hands-on technical troubleshooting attitude.
  • A working technical foundation: familiarity with concepts like APIs, SSO, email infrastructure, or enterprise security environments. You won't be expected to know Hoxhunt's stack on day one, but you should be able to learn it quickly and engage meaningfully with both customers and engineers.

What you can expect from us:
  • Compensation: Annual base salary of $125,000 - $135,000 depending on your experience.
  • Working ways: We work in a flexible, hybrid work setting. You are expected to collaborate from our Minneapolis office, with quarterly travel to our Finnish headquarters.
  • High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we remain deeply humble and collaborative. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety.
  • Authentic trust & autonomy: We hire great people and give them the autonomy to thrive. You'll have the freedom to take ownership, make decisions, drive meaningful impact, and help shape the future of our growing organization.
  • A product you can be proud of: It is incredibly rare in cybersecurity to build a product that end-users genuinely love. You will join a fast-paced, technically sophisticated team making a real, measurable impact against cybercrime.
  • The perks that matter: Alongside this amazing community, you will enjoy a comprehensive benefits package including medical, dental, and vision coverage (with a portion of premiums covered by the company), life insurance, PTO, 11 paid holidays plus 2 floating holidays, wellness benefits, paid parental leave, a 401(k) match, and more. Plus, you'll get to collaborate from our wonderful office in Minneapolis!

Our Recruitment Process
We want to get to know you and how you think! Our process includes:
  1. TA screening call (30 min, remote)
  2. Hiring manager interview (45 min, remote or onsite)
  3. Hiring manager interview and live technical exercise (30 min, remote or onsite)
  4. Panel interview with leadership and team (60 min onsite)
  5. Offer
  6. Background Check and Reference checks
About Hoxhunt
Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +270 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc.
As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day.
Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!

Apply