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Short Term Disability Claims Manager Jobs in Indiana

Claims Processing Associate

Bluffton, IN · On-site

$16.25 - $21.75/hr

Manage monthly claim reports for the administration of the assigned book of business, ensuring ... Reasonable accommodations may be made to enable individuals with disabilities to perform the ...

Claims Processing Associate

Bluffton, IN · On-site

$16.25 - $21.75/hr

Manage monthly claim reports for the administration of the assigned book of business, ensuring ... Reasonable accommodations may be made to enable individuals with disabilities to perform the ...

They will be responsible for assessing, as needed, Short Term Disability (STD), Family and Medical ... The Medical Consultant will be working closely with the US Absence and Disability Management staff ...

Showing results 21-40

Short Term Disability Claims Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do short term disability claims manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for short term disability claims manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What does a short term disability claims manager do?

A Short Term Disability Claims Manager oversees the process of evaluating and managing claims for short term disability benefits. They review medical documentation, communicate with claimants, employers, and healthcare providers, and ensure that claims are processed accurately and in compliance with company policies and legal requirements. Their role also includes making decisions on claim approvals or denials, providing guidance to claims analysts, and resolving complex cases. This position requires strong analytical, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a short term disability claims manager?

To thrive as a Short Term Disability Claims Manager, you need strong knowledge of insurance policies, claims processes, and relevant regulations, often supported by a bachelor’s degree and experience in claims management. Familiarity with claims management software, case management systems, and compliance tools is typically required. Excellent communication, analytical thinking, and empathy are vital soft skills for effectively interacting with claimants and coordinating with internal teams. These skills ensure accurate claim adjudication, regulatory compliance, and high levels of customer satisfaction.

What are some common challenges faced by short term disability claims managers and how can they be addressed?

Short Term Disability Claims Managers often encounter challenges such as managing high caseloads, ensuring compliance with complex regulations, and effectively communicating with claimants, healthcare providers, and employers. Balancing empathy for claimants while adhering to policy guidelines requires strong organizational and interpersonal skills. Staying up-to-date with regulatory changes and leveraging technology for case management can help address these challenges, as can participating in ongoing training and collaborating closely with cross-functional teams.

What is the difference between Short Term Disability Claims Manager vs Claims Adjuster?

AspectShort Term Disability Claims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in insurance, business, or related field; certifications like CPCU or ARM are commonHigh school diploma or equivalent; some roles prefer insurance or related certifications
Work EnvironmentOffice-based, managing teams and overseeing disability claims processesField or office-based, investigating and evaluating insurance claims
Industry UsageCommon in insurance companies, third-party administrators, and large employersWidely used across insurance companies, adjusting claims for various policies

While both roles involve handling insurance claims, the Short Term Disability Claims Manager oversees the disability claims process and manages teams, requiring more managerial skills and certifications. The Claims Adjuster focuses on investigating and evaluating individual claims, often working directly with claimants. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Short Term Disability Claims Manager jobs in Indiana?

For Short Term Disability Claims Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Short Term Disability Claims Manager jobs in Indiana look for?

The top searched job categories for Short Term Disability Claims Manager jobs in Indiana are:

What cities in Indiana are hiring for Short Term Disability Claims Manager jobs?

Cities in Indiana with the most Short Term Disability Claims Manager job openings:

Associate Claims Adjuster - Workers Compensation

Liberty Mutual

Indianapolis, IN • On-site, Remote

$94K/yr

Full-time

Re-posted 26 days ago


Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance


Job description

Description
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Associate Claims Specialists within the Central Region!
As a Workers Compensation Associate Claims Specialist, you will develop the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. You will also assist in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in November 2026.
To be considered for this position, you must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.
This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.
Responsibilities
  • Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
  • Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
  • Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
  • Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
  • Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
  • Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.
  • Updates files and provides comprehensive reports as required.
Qualifications
  • Effective interpersonal, analytical and negotiation abilities required
  • Ability to provide information in a clear, concise manner with an appropriate level of detail
  • Demonstrated ability to build and maintain effective relationships
  • Demonstrated success in a professional environment; success in a customer service/retail environment preferred
  • Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
  • Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
  • Licensing may be required in some states
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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