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Shoretel Jobs (NOW HIRING)

GOTO PLEX

Club Specialist PT

San Jose, CA · On-site

$19.06 - $22.24/hr

... ShoreTel Education and Experience: • High school diploma or equivalent. • Up to one year's related experience required, customer service or office/admin role is preferred, especially in a ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

Produce reports that show trends and suggest training needed. - Maintain the ShoreTel telephone system and perform all moves, adds, and changes to the databases. - Install and upgrade application ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...

HARRIS FEEDING CO

IT Help Desk (25177)

Coalinga, CA

$20 - $25/hr

Experience and understanding of Microsoft SQL, Exchange, IIS, Shoretel, Fortigate, Sonicwall and O365 technologies is desirable. * Understanding of backup technologies, virtualization technologies ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...

THE PLEX LLC

Club Specialist PT

San Jose, CA

$19.06 - $22.24/hr

... ShoreTel Education and Experience: · High school diploma or equivalent. · Up to one year's related experience required, customer service or office/admin role is preferred, especially in a ...

IQVIA

Care Manager

Vancouver, WA · Remote

Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.). * Exceptional communication skills, both written ...

IQVIA

Care Manager

Salem, OR · Remote

Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.). * Exceptional communication skills, both written ...

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All JobsShoretel Jobs

Shoretel information

See salary details

$51.5K

$81.9K

$106.5K

How much do shoretel jobs pay per year?

As of Jul 22, 2026, the average yearly pay for shoretel in the United States is $81,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ShoreTel (now Mitel) VoIP Engineer, and why are they important?

To thrive as a ShoreTel VoIP Engineer, you need a strong background in networking, telecommunications, and VoIP systems, often supported by a degree in computer science or related field. Familiarity with ShoreTel/Mitel systems, SIP protocols, and relevant certifications such as CCNA or Mitel certifications is highly valued. Strong problem-solving abilities, customer service orientation, and effective communication are crucial soft skills in this role. These skills enable reliable deployment, management, and troubleshooting of unified communication systems, ensuring seamless business operations.

What are Shoretel engineers?

Shoretel engineers are IT professionals who specialize in installing, configuring, and maintaining Shoretel (now Mitel) unified communications systems, including VoIP phone systems, network infrastructure, and related software. They ensure reliable voice and data communication for businesses, troubleshoot technical issues, and provide user support and training. These engineers work with both hardware and software components to optimize communication solutions and may also assist in system upgrades and integration with other technologies.

What is the difference between Shoretel vs VoIP Technician?

AspectShoretelVoIP Technician
CredentialsIT certifications, network certifications, vendor-specific trainingNetworking certifications, VoIP-specific training, vendor certifications
Work EnvironmentOffice settings, data centers, client sitesTelecom companies, IT service providers, client locations
Industry UsageUnified communications solutions, enterprise telephonyVoIP system installation, maintenance, troubleshooting

Shoretel professionals focus on implementing and managing Shoretel unified communications systems, while VoIP Technicians handle a broader range of VoIP solutions across various platforms. Both roles require networking knowledge and certifications, but Shoretel specialists are more vendor-specific, whereas VoIP Technicians work with multiple systems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are some common challenges faced by professionals working with ShoreTel systems, and how can they be addressed?

Professionals managing ShoreTel systems often encounter challenges such as integrating the VoIP platform with existing IT infrastructure, troubleshooting network-related call quality issues, and staying updated with firmware or software upgrades. Addressing these requires a proactive approach: collaborating closely with IT and network teams, regularly monitoring system performance, and participating in ongoing training or certification programs provided by ShoreTel or Mitel. Building a strong knowledge base and leveraging vendor support resources can greatly ease these challenges.
More about Shoretel jobs
What states have the most Shoretel jobs? States with the most job openings for Shoretel jobs include:
What job categories do people searching Shoretel jobs look for? The top searched job categories for Shoretel jobs are:
Shoretel jobs near you
Infographic showing various Shoretel job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, and 43% Remote job distribution, with an average salary of $81,916 per year, or $39.4 per hour.

Club Specialist PT

GOTO PLEX

San Jose, CA • On-site

$19.06 - $22.24/hr

Part-time

Posted 5 days ago

Job description

Job Summary:
The Plex Athletic Club Specialist is responsible for providing exceptional customer service and administrative support in the aquatics office, front desk, or membership desk. As the first point of contact for visitors, members, and staff, the The Plex Athletic Club Specialist ensures the smooth operation of the facility by handling a variety of front desk tasks, including answering phones, processing registrations, scheduling lessons, and assisting with general office duties. This role plays a vital part in creating a welcoming and organized environment for everyone who enters the club.
Duties/Responsibilities:
• Enthusiastically greet and check in members as they enter (track and control club usage); smile and use names often
• Answer phones, handle inquiries, direct calls, and take messages as needed.
• Assist with the registration process for swim lessons, fitness programs, or other aquatics activities.
• May assist with coordinating schedules for department personnel like swim instructors, or service desk coverage.
• May assist members with account changes and billing questions.
• May handle massage and personal training reservations; adhering to club policies; and collect fees as applicable.
• Perform general office tasks such as filing, data entry, and maintaining records. Process membership renewals, payments, and class registrations.
• Stay informed and promote current sales and marketing promotions (internal and external), current club programming, and special events or functions occurring each day.
• Keep the desk area and office or lobby area neat, clean, and uncluttered.
• Assist department manager and other departments in administrative duties and projects as requested.
• Relay important information to staff and patrons regarding pool schedules, closures, upcoming events, or changes to services.
• Maintain awareness of pool operations and ensure all visitors are following safety protocols and facility guidelines.
• Know and understand all Member Service and Facility Walkthrough and Core Value Quick Check standards as they apply to the Service Desk and lobby areas; ensure they are followed
- Available for morning office shifts primarily
-Available for afternoon office shifts secondary
Required Skills/Abilities:
• Customer Service Obsession with excellent interpersonal skills
• Professionalism, Responsibility, Enthusiasm, Achievement Orientation
• Excellent verbal and written communication skills.
• Good administrative and organizational skills.
• Basic knowledge of office software (e.g., Microsoft Office, Google Suite) and familiarity with scheduling software.
• Working knowledge of fitness industry software IE Mindbody, Club Automation, and any fitness club app.
• Familiarity with phone system like ShoreTel
Education and Experience:
• High school diploma or equivalent.
• Up to one year's related experience required, customer service or office/admin role is preferred, especially in a recreation or aquatics environment.
• Current CPR certification is desirable.
Physical Requirements:
• Long periods of standing or walking during work shift.
• Bend, reach overhead, and lift up to 50 lbs.
This job description in no way states or implies that these are the sole duties to be performed by the incumbent. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. The Employer retains the right to change or assign other duties to this position.

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