... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information All your information will be kept confidential ...
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information All your information will be kept confidential ...
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
Basic Knowledge of Shoretel VOIP phone system helpful * Strong verbal and written communication skills * Ability to create technical documentation Best Regards, Avinash Verma Additional Information
Basic Knowledge of Shoretel VOIP phone system helpful * Strong verbal and written communication skills * Ability to create technical documentation Best Regards, Avinash Verma Additional Information
Level II Technical Support
Amarillo, TX · On-site
Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...
Level II Technical Support
Amarillo, TX · On-site
Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...
Level II Technical Support
Amarillo, TX · On-site
... Shoretel VoIP phones is a plusExperience in Metaswitch or CSX is a plusTelecommunications experience is a plusSkillsAbility to thrive in a fast-paced environment and respond accordingly to high ...
Quick apply
Level II Technical Support
Amarillo, TX · On-site
... Shoretel VoIP phones is a plusExperience in Metaswitch or CSX is a plusTelecommunications experience is a plusSkillsAbility to thrive in a fast-paced environment and respond accordingly to high ...
Level II Technical Support
Amarillo, TX · On-site
Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...
Level II Technical Support
Amarillo, TX · On-site
Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...
205961 / Sr Network (Voice) Engineer
Irving, TX · On-site
$99K - $136K/yr
Very strong experience implementing, upgrading, maintaing voice/telecom systems (ShoreTel preferred. Toshiba would be nice) * 8+ years experience in Digital, VoiP PBX and communication technologies ...
205961 / Sr Network (Voice) Engineer
Irving, TX · On-site
$99K - $136K/yr
Very strong experience implementing, upgrading, maintaing voice/telecom systems (ShoreTel preferred. Toshiba would be nice) * 8+ years experience in Digital, VoiP PBX and communication technologies ...
Shoretel information
What is a Shoretel engineer?
Shoretel engineers are IT professionals who specialize in installing, configuring, and maintaining Shoretel (now Mitel) unified communications systems, including VoIP phone systems, network infrastructure, and related software. They ensure reliable voice and data communication for businesses, troubleshoot technical issues, and provide user support and training. These engineers work with both hardware and software components to optimize communication solutions and may also assist in system upgrades and integration with other technologies.
What skills and qualifications are needed to thrive as a ShoreTel VoIP engineer?
To thrive as a ShoreTel VoIP Engineer, you need a strong background in networking, telecommunications, and VoIP systems, often supported by a degree in computer science or related field. Familiarity with ShoreTel/Mitel systems, SIP protocols, and relevant certifications such as CCNA or Mitel certifications is highly valued. Strong problem-solving abilities, customer service orientation, and effective communication are crucial soft skills in this role. These skills enable reliable deployment, management, and troubleshooting of unified communication systems, ensuring seamless business operations.
What are common challenges faced by professionals working with ShoreTel systems, and how can they be addressed?
Professionals managing ShoreTel systems often encounter challenges such as integrating the VoIP platform with existing IT infrastructure, troubleshooting network-related call quality issues, and staying updated with firmware or software upgrades. Addressing these requires a proactive approach: collaborating closely with IT and network teams, regularly monitoring system performance, and participating in ongoing training or certification programs provided by ShoreTel or Mitel. Building a strong knowledge base and leveraging vendor support resources can greatly ease these challenges.
What is the difference between Shoretel vs VoIP Technician?
| Aspect | Shoretel | VoIP Technician |
|---|---|---|
| Credentials | IT certifications, network certifications, vendor-specific training | Networking certifications, VoIP-specific training, vendor certifications |
| Work Environment | Office settings, data centers, client sites | Telecom companies, IT service providers, client locations |
| Industry Usage | Unified communications solutions, enterprise telephony | VoIP system installation, maintenance, troubleshooting |
Shoretel professionals focus on implementing and managing Shoretel unified communications systems, while VoIP Technicians handle a broader range of VoIP solutions across various platforms. Both roles require networking knowledge and certifications, but Shoretel specialists are more vendor-specific, whereas VoIP Technicians work with multiple systems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.
What job categories do people searching Shoretel jobs in Texas look for?
The top searched job categories for Shoretel jobs in Texas are:
System Engineer with Azure
Dallas, TX
Comtech, LLC
Contractor
Re-posted 25 days ago
Job description
Company Description
Comtech LLC is a woman-owned small business focused on delivering end-to-end solutions and products. Since 1998, we have successfully serviced enterprises across the public and private sectors, and the Department of Defense. Our services span all aspects of business, providing a holistic approach for managing an organization.
Job Description
Systems Engineer with Azure experience
Location - Dallas, TX (In-person interview required)
Minimum 6 years experience as a network administrator, systems administrator or systems engineer
Extensive knowledge of Microsoft Windows 2003, 2008R2, 2012R2 and 2016 Administration, Configuration and Troubleshooting.
Extensive knowledge of Microsoft Windows Active Directory
Extensive knowledge of Microsoft Azure and Office365
Extensive knowledge deploying and configuring Microsoft Hyper-V servers in a Failover Clustered Environment
Extensive knowledge of networking principles LAN/WAN; routing, DNS, TCP/IP, SMTP, VPN
Solid experience with Server hardware and software: configurations, management, automations, monitoring and troubleshooting (Dell and HP Servers is a Plus)
Solid Knowledge of Dell EqualLogic SAN
Basic experience with Cisco routers and switches
Solid experience with Microsoft Clustering
Basic experience with Microsoft SharePoint
Basic Knowledge of Shoretel VOIP phone system helpful
Strong verbal and written communication skills
Ability to create technical documentation
Minimum 6 years experience as a network administrator, systems administrator or systems engineer
Extensive knowledge of Microsoft Windows 2003, 2008R2, 2012R2 and 2016 Administration, Configuration and Troubleshooting.
Extensive knowledge of Microsoft Windows Active Directory
Extensive knowledge of Microsoft Azure and Office365
Extensive knowledge deploying and configuring Microsoft Hyper-V servers in a Failover Clustered Environment
Extensive knowledge of networking principles LAN/WAN; routing, DNS, TCP/IP, SMTP, VPN
Solid experience with Server hardware and software: configurations, management, automations, monitoring and troubleshooting (Dell and HP Servers is a Plus)
Solid Knowledge of Dell EqualLogic SAN
Basic experience with Cisco routers and switches
Solid experience with Microsoft Clustering
Basic experience with Microsoft SharePoint
Basic Knowledge of Shoretel VOIP phone system helpful
Strong verbal and written communication skills
Ability to create technical documentation
Additional Information
All your information will be kept confidential according to EEO guidelines.