IT Help Desk
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
IT Help Desk
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
Be Seen First
Experience with ShoreTel/Mitel telecommunications systems a plus. * Excellent customer service and communication skills (verbal and written). * Ability to successfully multi-task and understand how ...
Quick apply
Be Seen First
Experience with ShoreTel/Mitel telecommunications systems a plus. * Excellent customer service and communication skills (verbal and written). * Ability to successfully multi-task and understand how ...
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
... Shoretel VOIP phone system helpful Strong verbal and written communication skills Ability to create technical documentation Additional Information GC or USC only Regards Amit Singh 703-291-8188
IT Help Desk
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
IT Help Desk
Memphis, TN · On-site
ShoreTel/Mitel VoIP * Microsoft Exchange * Cisco Meraki * Microsoft Windows Servers * VMware and Hyper-V * End-Point Security * iOS, Android, and Windows Mobile * Security and compliance * Installing ...
Basic Knowledge of Shoretel VOIP phone system helpful * Strong verbal and written communication skills * Ability to create technical documentation Best Regards, Avinash Verma Additional Information
Basic Knowledge of Shoretel VOIP phone system helpful * Strong verbal and written communication skills * Ability to create technical documentation Best Regards, Avinash Verma Additional Information
CLINIC RECEPTIONIST
Minden, NV · On-site
$16.25 - $19.50/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Minden, NV · On-site
$16.25 - $19.50/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
Systems & Network Technician
Reed City, MI · On-site
$20.75 - $26.50/hr
Understanding of VOIP phone systems (Mitel/ShoreTel) desired but will train the right candidate. * Experience with HPE Alletra or similar enterprise storage system. * Technical documentation of ...
Systems & Network Technician
Reed City, MI · On-site
$20.75 - $26.50/hr
Understanding of VOIP phone systems (Mitel/ShoreTel) desired but will train the right candidate. * Experience with HPE Alletra or similar enterprise storage system. * Technical documentation of ...
CLINIC RECEPTIONIST
Minden, NV · On-site
$16.25 - $19.50/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Minden, NV · On-site
$16.25 - $19.50/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
CLINIC RECEPTIONIST
Carson City, NV · On-site
$15.75 - $18.75/hr
EMR, Shoretel, Chartmaxx, Outlook, and Internet websites as appropriate and within the guidelines of department policy. * Follows and maintains office scheduling procedures to including but not ...
Knowledge of ShoreTel, iManage, is a plus. * Must have a solid ability to learn and adapt to new software programs are essential * Exceptional written and verbal communication skills, including ...
Quick apply
Knowledge of ShoreTel, iManage, is a plus. * Must have a solid ability to learn and adapt to new software programs are essential * Exceptional written and verbal communication skills, including ...
Telecommunications Technician
North Charleston, SC · On-site
$50K - $66K/yr
Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones ...
Telecommunications Technician
North Charleston, SC · On-site
$50K - $66K/yr
Proficiency with Enterprise phone systems, including Cloud-based PBX solutions like GoTo Connect and Mitel/ShoreTel VoIP. Comprehensive knowledge of cellular phones and devices, including smartphones ...
Be Seen First
Front Office Coordinator
Mount Juliet, TN · On-site
$16 - $19/hr
We use AllScripts PM and EHR systems along with a ShoreTel phone system, so please mention if you have previous experience using it--it's a plus but not a requirement. UA also offers a fantastic ...
Quick apply
Be Seen First
Front Office Coordinator
Mount Juliet, TN · On-site
$16 - $19/hr
We use AllScripts PM and EHR systems along with a ShoreTel phone system, so please mention if you have previous experience using it--it's a plus but not a requirement. UA also offers a fantastic ...
Dean of Enrollment
Pottersville, NY · On-site
Utilize shoretel and MMS reporting to monitor contact attempts. * Ensure prospective student files are accurately recorded both digitally and physically. * Develop and maintain a communication ...
Dean of Enrollment
Pottersville, NY · On-site
Utilize shoretel and MMS reporting to monitor contact attempts. * Ensure prospective student files are accurately recorded both digitally and physically. * Develop and maintain a communication ...
Member Relationship Representative
Ithaca, NY · On-site
$21 - $22.50/hr
Ability to use windows software, computer keyboard and mouse, email, ShoreTel phone system, calculator, scanner, fax and copy machine. Equal Employment Opportunity: Equal employment opportunity has ...
Member Relationship Representative
Ithaca, NY · On-site
$21 - $22.50/hr
Ability to use windows software, computer keyboard and mouse, email, ShoreTel phone system, calculator, scanner, fax and copy machine. Equal Employment Opportunity: Equal employment opportunity has ...
Knowledge of ShoreTel, iManage, is a plus. * Must have a solid ability to learn and adapt to new software programs are essential * Exceptional written and verbal communication skills, including ...
Quick apply
Knowledge of ShoreTel, iManage, is a plus. * Must have a solid ability to learn and adapt to new software programs are essential * Exceptional written and verbal communication skills, including ...
IT Help Desk Support Specialist 1
Rogers, AR · On-site
$38K/yr
Shoretel phone systems * IP phone technology * Virtual Machine (VM) environments * Participate in team projects to improve and enhance our systems. * Ensure compliance with company policies, mission ...
Quick apply
IT Help Desk Support Specialist 1
Rogers, AR · On-site
$38K/yr
Shoretel phone systems * IP phone technology * Virtual Machine (VM) environments * Participate in team projects to improve and enhance our systems. * Ensure compliance with company policies, mission ...
Shoretel information
See salary details
$51.5K - $56.5K
2% of jobs
$56.5K - $61.5K
3% of jobs
$61.5K - $66.5K
15% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$66.5K - $71.5K
5% of jobs
$71.5K - $76.5K
11% of jobs
The median wage is $80.3K / yr.
$76.5K - $81.5K
18% of jobs
$81.5K - $86.5K
14% of jobs
$90.1K is the 75th percentile. Wages above this are outliers.
$86.5K - $91.5K
10% of jobs
$91.5K - $96.5K
11% of jobs
$96.5K - $101.5K
7% of jobs
$101.5K - $106.5K
4% of jobs
$51.5K
$81.9K
$106.5K
How much do shoretel jobs pay per year?
As of Sep 9, 2026, the average yearly pay for shoretel in the United States is $81,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $92,500.00 per year, depending on experience, location, and employer.
What is a Shoretel engineer?
Shoretel engineers are IT professionals who specialize in installing, configuring, and maintaining Shoretel (now Mitel) unified communications systems, including VoIP phone systems, network infrastructure, and related software. They ensure reliable voice and data communication for businesses, troubleshoot technical issues, and provide user support and training. These engineers work with both hardware and software components to optimize communication solutions and may also assist in system upgrades and integration with other technologies.
What skills and qualifications are needed to thrive as a ShoreTel VoIP engineer?
To thrive as a ShoreTel VoIP Engineer, you need a strong background in networking, telecommunications, and VoIP systems, often supported by a degree in computer science or related field. Familiarity with ShoreTel/Mitel systems, SIP protocols, and relevant certifications such as CCNA or Mitel certifications is highly valued. Strong problem-solving abilities, customer service orientation, and effective communication are crucial soft skills in this role. These skills enable reliable deployment, management, and troubleshooting of unified communication systems, ensuring seamless business operations.
What are common challenges faced by professionals working with ShoreTel systems, and how can they be addressed?
Professionals managing ShoreTel systems often encounter challenges such as integrating the VoIP platform with existing IT infrastructure, troubleshooting network-related call quality issues, and staying updated with firmware or software upgrades. Addressing these requires a proactive approach: collaborating closely with IT and network teams, regularly monitoring system performance, and participating in ongoing training or certification programs provided by ShoreTel or Mitel. Building a strong knowledge base and leveraging vendor support resources can greatly ease these challenges.
What is the difference between Shoretel vs VoIP Technician?
| Aspect | Shoretel | VoIP Technician |
|---|---|---|
| Credentials | IT certifications, network certifications, vendor-specific training | Networking certifications, VoIP-specific training, vendor certifications |
| Work Environment | Office settings, data centers, client sites | Telecom companies, IT service providers, client locations |
| Industry Usage | Unified communications solutions, enterprise telephony | VoIP system installation, maintenance, troubleshooting |
Shoretel professionals focus on implementing and managing Shoretel unified communications systems, while VoIP Technicians handle a broader range of VoIP solutions across various platforms. Both roles require networking knowledge and certifications, but Shoretel specialists are more vendor-specific, whereas VoIP Technicians work with multiple systems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.
What states have the most Shoretel jobs?
States with the most job openings for Shoretel jobs include:
What job categories do people searching Shoretel jobs look for?
The top searched job categories for Shoretel jobs are:
IT Help Desk
Memphis, TN • On-site
EAGLE DISTRIBUTING OF MEMPHIS LLC
Full-time
Re-posted 6 days ago
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!