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Desktop Support Technician

Memphis, TN · On-site

$19.75 - $25/hr

Experience with ShoreTel/Mitel telecommunications systems a plus. * Excellent customer service and communication skills (verbal and written). * Ability to successfully multi-task and understand how ...

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

Strong background in Microsoft, Cisco, ShoreTel, or other technologies desirable * ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable Employment Type: Full-Time

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

... Cisco, ShoreTel, or other technologies desirable • ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable Company : FirstBank, a wholly owned subsidiary of FB Financial ...

MidFirst Bank

IT Service Desk Specialist

Los Angeles, CA · On-site

$28 - $37/hr

Preferred experience and familiarity with Microsoft Exchange, Outlook and Office, LANDesk, Service Desk ticketing system, Telecom (Shoretel), Video Conferencing, Virtual Machine (Vsphere), and ITIL.

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

Strong background in Microsoft, Cisco, ShoreTel, or other technologies desirable * ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable FirstBank does not accept unsolicited ...

THE PLEX LLC

Service Desk Attendant 1 PT

San Jose, CA · On-site

$18.45 - $19.50/hr

Familiarity with phone system like ShoreTel Education and Experience: * High school diploma or equivalent. * Up to one year's related experience required. * Current CPR certification is desirable.

AMA TechTel

Level II Technical Support

Amarillo, TX

Experience with ESI or Shoretel VoIP phones is a plus * Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills * Ability to thrive in a fast-paced environment and ...

PHOENIX CLOSURES

Front Office Coordinator

Aurora, IL

$23.50 - $26.50/hr

Previous experience with ShoreTel Phone System or other phone system a plus PHYSICAL DEMANDS : * Pushing or Pulling (5-25 lbs. typically 0-15% of the day) * Lifting or Carrying (1-5 lbs. typically 0 ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD

$20.75 - $26.25/hr

ShoreTel VoIP. Netgear PoE network switches. Canon copiers and HP plotters. APC UPS battery backups. Required Education and Experience: Associates Degree or equivalent experience. At least one (1) ...

Phoenix Closures, Inc

Front Office Coordinator

Aurora, IL · On-site

$23.50 - $26.50/hr

Previous experience with ShoreTel Phone System or other phone system a plus PHYSICAL DEMANDS : * Pushing or Pulling (5-25 lbs. typically 0-15% of the day) * Lifting or Carrying (1-5 lbs. typically 0 ...

Phoenix Closures Inc

Front Office Coordinator

Aurora, IL · On-site

$23.50 - $26.50/hr

Previous experience with ShoreTel Phone System or other phone system a plus PHYSICAL DEMANDS : * Pushing or Pulling (5-25 lbs. typically 0-15% of the day) * Lifting or Carrying (1-5 lbs. typically 0 ...

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Shoretel information

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$51.5K

$81.9K

$106.5K

How much do shoretel jobs pay per year?

As of Jul 22, 2026, the average yearly pay for shoretel in the United States is $81,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ShoreTel (now Mitel) VoIP Engineer, and why are they important?

To thrive as a ShoreTel VoIP Engineer, you need a strong background in networking, telecommunications, and VoIP systems, often supported by a degree in computer science or related field. Familiarity with ShoreTel/Mitel systems, SIP protocols, and relevant certifications such as CCNA or Mitel certifications is highly valued. Strong problem-solving abilities, customer service orientation, and effective communication are crucial soft skills in this role. These skills enable reliable deployment, management, and troubleshooting of unified communication systems, ensuring seamless business operations.

What are Shoretel engineers?

Shoretel engineers are IT professionals who specialize in installing, configuring, and maintaining Shoretel (now Mitel) unified communications systems, including VoIP phone systems, network infrastructure, and related software. They ensure reliable voice and data communication for businesses, troubleshoot technical issues, and provide user support and training. These engineers work with both hardware and software components to optimize communication solutions and may also assist in system upgrades and integration with other technologies.

What is the difference between Shoretel vs VoIP Technician?

AspectShoretelVoIP Technician
CredentialsIT certifications, network certifications, vendor-specific trainingNetworking certifications, VoIP-specific training, vendor certifications
Work EnvironmentOffice settings, data centers, client sitesTelecom companies, IT service providers, client locations
Industry UsageUnified communications solutions, enterprise telephonyVoIP system installation, maintenance, troubleshooting

Shoretel professionals focus on implementing and managing Shoretel unified communications systems, while VoIP Technicians handle a broader range of VoIP solutions across various platforms. Both roles require networking knowledge and certifications, but Shoretel specialists are more vendor-specific, whereas VoIP Technicians work with multiple systems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are some common challenges faced by professionals working with ShoreTel systems, and how can they be addressed?

Professionals managing ShoreTel systems often encounter challenges such as integrating the VoIP platform with existing IT infrastructure, troubleshooting network-related call quality issues, and staying updated with firmware or software upgrades. Addressing these requires a proactive approach: collaborating closely with IT and network teams, regularly monitoring system performance, and participating in ongoing training or certification programs provided by ShoreTel or Mitel. Building a strong knowledge base and leveraging vendor support resources can greatly ease these challenges.
More about Shoretel jobs
What states have the most Shoretel jobs? States with the most job openings for Shoretel jobs include:
What job categories do people searching Shoretel jobs look for? The top searched job categories for Shoretel jobs are:
Shoretel jobs near you
Infographic showing various Shoretel job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, and 43% Remote job distribution, with an average salary of $81,916 per year, or $39.4 per hour.
Systems Engineer with Azure experience

Systems Engineer with Azure experience

Comtech, LLC

Dallas, TX

Contractor

Posted 15 days ago

Job description

Company Description

Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization's externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3"

Job Description

Job Title: Systems Engineer with Azure experience
Location - Dallas, TX - Local Candidates only - In-person interview required
Duration - 6 months - CTH
Job Description:

  • Minimum 6 years experience as a network administrator, systems administrator or systems engineer
  • Extensive knowledge of Microsoft Windows 2003, 2008R2, 2012R2 and 2016 Administration, Configuration and Troubleshooting.
  • Extensive knowledge of Microsoft Windows Active Directory
  • Extensive knowledge of Microsoft Azure and Office365
  • Extensive knowledge deploying and configuring Microsoft Hyper-V servers in a Failover Clustered Environment
  • Extensive knowledge of networking principles LAN/WAN; routing, DNS, TCP/IP, SMTP, VPN
  • Solid experience with Server hardware and software: configurations, management, automations, monitoring and troubleshooting (Dell and HP Servers is a Plus)
  • Solid Knowledge of Dell Equal Logic SAN
  • Basic experience with Cisco routers and switches
  • Solid experience with Microsoft Clustering
  • Basic experience with Microsoft SharePoint
  • Basic Knowledge of Shoretel VOIP phone system helpful
  • Strong verbal and written communication skills
  • Ability to create technical documentation


Best Regards,

Avinash Verma

Additional Information

** Please share me your updated word copy of Resume.

*** I'll Appreciate, if you can refer someone who is looking for this position.


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