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Shorelight Education Jobs (NOW HIRING)

Shorelight Education information

What is the difference between Shorelight Education vs Education Program Coordinator?

AspectShorelight EducationEducation Program Coordinator
CredentialsBachelor's degree often required; experience in education or international programs preferredBachelor's degree in education, administration, or related field; experience in program management beneficial
Work EnvironmentInternational education, university partnerships, program developmentEducational institutions, managing academic programs and student services
Employer & IndustryGlobal education company partnering with universitiesSchools, colleges, or universities managing academic programs

While Shorelight Education focuses on developing international education programs and university partnerships, Education Program Coordinators typically manage specific academic or student programs within educational institutions. Both roles require similar educational backgrounds and involve working within the education industry, but Shorelight emphasizes program development at a corporate level, whereas Program Coordinators focus on operational tasks within schools.

What are the key skills and qualifications needed to thrive at Shorelight Education?

To thrive at Shorelight Education, you generally need a background in education, international student services, or higher education administration, often supported by a relevant degree. Experience with student information systems, CRM platforms, and knowledge of visa processes and compliance are typically required. Outstanding cross-cultural communication, problem-solving, and relationship-building skills set top performers apart. These skills and qualifications are crucial for supporting international students' academic success and ensuring seamless coordination with partner universities.

What is Shorelight Education?

Shorelight Education is an organization that partners with universities in the United States to help international students succeed in higher education. They provide support services such as admissions guidance, English language preparation, academic advising, and cultural adjustment assistance. Shorelight works to make the transition to studying in the U.S. easier for international students and helps universities expand their global reach. Their programs often include pathways that help students meet academic and language requirements for degree programs.

What are some common challenges faced by advisors working at Shorelight Education when supporting international students?

Advisors at Shorelight Education often navigate challenges such as helping international students adjust to new academic expectations, cultural differences, and language barriers. They must also stay informed about immigration regulations and coordinate with university staff to ensure students receive comprehensive support. Effective communication and cultural sensitivity are crucial, as advisors frequently collaborate with faculty, administrative offices, and external partners to address students' academic and personal needs.
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Infographic showing various Shorelight Education job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Academic Operations Coordinator

Shorelight, LLC

Chicago, IL

Full-time

Re-posted 10 days ago


Job description

About Us

UIC Global is a partnership between the University of Illinois at Chicago (UIC) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at UIC.

Job Overview

The Academic Operations Coordinator (AOC) provides support for the UIC Global academic team. Under the direction of academic leadership, the AOC drives academic protocols and implementation of academic policies along with tracking key performance indicators for student success data.  This role supports students with curricular requirements for their intended majors as well as utilization of academic support services on campus. He/She/They supports UIC Global and University staff to provide students with a smooth transition to their degree program.  The AOC is responsible for accurate record keeping and supports academic leadership in scheduling, teaching, and relationship building with UIC Global. This position reports to the Academic [Operations] Director.

The Academic Operations Coordinator will work with students one on one and in small groups to share academic and curricular information so excellent organizational skills, strong attention to detail, and outstanding interpersonal skills with cultural sensitivity toward students and staff from diverse backgrounds is critical.  He/she/they is an energetic team player who thrives in a fast-paced environment and has excellent customer service skills.  Strong problem-solving and decision-making abilities as well as the ability to work in a diverse environment that requires cross-cultural awareness and understanding is essential.

Essential Functions

Academic Data Management & Integrity

  • Coordinate the collection of data and report on Academic KPI's
  • Develop and maintain cohort and student academic history and academic performance tracking
  • Maintain student academic records and statistics, including progression statistics, grade alerts, student cases notes in the university advising system, and notes from faculty

Academic Services

  • Register students in courses within the student information system
  • Develop and present workshops in partnership with Student Services
  • Assist in the preparation and delivery of academic overview session at student orientation

Relationship Management

  • Function as academic liaison to the student services team, providing trainings, and serving as the Subject Matter Expert (SME) as required
  • Coordinate the academic support services for UIC Global students in partnership with the university
  • Work closely with the university advisors to ensure a coordinated advising and registration process as students' progress
  • Provide academic advising and student support to students in the UIC Global program
  • Participate in committee meetings with stakeholders across the university, including faculty and staff

Security

  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

  • Bachelor's Degree
  • 1+ years working experience in higher education or as administrative staff in a registrar's office, academic, or related department 
  • High level of proficiency in MS Excel and MS Access
  • Ability to work limited evenings and weekends
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Master's Degree, preferably in a related field
  • Proficiency with industry standard software and registration programs: Banner, PeopleSoft, Astra, (or other)
  • Experience scheduling courses, classrooms, and faculty 
  • Experience with Salesforce or equivalent CRM at the data entry and administrative level
  • Experience working successfully with non-native English speakers 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required--Education, Criminal, Identity

UIC Global is an Equal Opportunity Employer.