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Shopify Remote Customer Service Jobs in Georgia (NOW HIRING)

ACC Premiere

Remote Customer Service Representative

Roswell, GA · On-site +1

$11.50 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If you have experience in retail or customer service, we want to hear from you! We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY!

ACC PREMIERE

Remote Customer Service Representative

Roswell, GA · Remote

$11.50 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If you have experience in retail or customer service, we want to hear from you! We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY!

Kobie Marketing

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously. * Completion of a 6-week remote Training Program with ...

Call Control LLC

Remote Customer Service Representative

Macon, GA · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous customer service experience is required * Some automotive knowledge is preferred Schedule/Availability Tags customer service, supplemental income, work from home, remote, virtual, teamwork ...

Kobie Marketing

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously. * Completion of a 6-week remote Training Program with ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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All JobsShopify Customer Service JobsShopify Remote Customer Service JobsShopify Remote Customer Service Jobs in Georgia

Shopify Remote Customer Service information

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What are popular job titles related to Shopify Remote Customer Service jobs in Georgia?

For Shopify Remote Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Shopify Remote Customer Service jobs in Georgia look for?

The top searched job categories for Shopify Remote Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Shopify Remote Customer Service jobs?

Cities in Georgia with the most Shopify Remote Customer Service job openings:

Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

ACC Premiere

Roswell, GA • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply