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Shopify Assistant Job Jobs (NOW HIRING)

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Marketing Assistant

Eau Claire, WI · On-site

$25 - $30/hr

Edit and update website content using Shopify Assist with product uploads, descriptions, and page formatting Ensure accuracy of pricing, product details, and promotional content Support marketing ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

... on Shopify * Add, edit, and organize products, collections, descriptions, pricing, images, and product details * Maintain website accuracy and ensure a seamless online shopping experience * Assist ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

... on Shopify * Add, edit, and organize products, collections, descriptions, pricing, images, and product details * Maintain website accuracy and ensure a seamless online shopping experience * Assist ...

Acadaca

Senior Shopify UX Strategist

New York, NY · Remote

Senior Shopify UX Strategist Location: Remote within US Job Type: Full-time About Us: Acadaca is a ... * Assist in creating design documentation, style guides, and design systems to maintain ...

Santa Clara County Association of Realtors

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Accounting Assistant

San Jose, CA · On-site

$28 - $30/hr

... Shopify. · Post monthly sale items in Shopify. · Back up to Store Manager entering new ... · Assist Accounting Manager in any necessary tasks or projects. · Act as the primary backup for ...

Fill My Role

Executive Assistant

Manchester, NH · On-site

Serve as a point of contact between leadership, vendors, and internal teams * Assist with general office management and operational support as needed Shopify & E-Commerce Support * Assist with ...

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All JobsShopify Assistant Job Jobs

Shopify Assistant Job information

What is the difference between Shopify Assistant Job vs Shopify Virtual Assistant?

AspectShopify Assistant JobShopify Virtual Assistant
CredentialsBasic e-commerce knowledge, familiarity with Shopify platformSimilar credentials, often includes basic digital skills
Work EnvironmentTypically in an office or retail setting, sometimes remotePrimarily remote, flexible hours
Employer & IndustryOnline retail, e-commerce businessesFreelance or agency-based, e-commerce sector
Search & Comparison IntentJob responsibilities, required skills, employment typeRemote work opportunities, freelance vs full-time

The Shopify Assistant Job and Shopify Virtual Assistant roles share similar skills and work environments, often involving e-commerce platform management. However, the Shopify Assistant Job is usually a more structured position within a company, while a Shopify Virtual Assistant often works remotely on freelance or contract basis. Both roles require familiarity with Shopify and basic digital skills, making them popular choices for those seeking flexible e-commerce support jobs.

More about Shopify Assistant Job jobs
What cities are hiring for Shopify Assistant Job jobs? Cities with the most Shopify Assistant Job job openings:
What job categories do people searching Shopify Assistant Job jobs look for? The top searched job categories for Shopify Assistant Job jobs are:
Shopify Assistant Job jobs near you
Infographic showing various Shopify Assistant Job job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Customer Service & Shopify Fulfillment Coordinator

MAP SSG

Roslyn, NY

Full-time

Posted 19 days ago

Key responsibilities

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.

  • Process customer returns, exchanges, refunds, and store credits.

Job description

This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Customer Service

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
  • Assist customers with orders, shipping updates, returns, exchanges, sizing questions, and product information.
  • Resolve customer concerns and escalations while maintaining a positive brand experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Monitor customer feedback and identify opportunities to improve service and customer satisfaction.


Shopify Order Management & Fulfillment

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and fulfillment partners to ensure orders are shipped correctly and on schedule.
  • Manage order updates, cancellations, address changes, and shipping issues.
  • Generate shipping labels and fulfillment documentation as needed.
  • Track inventory availability and communicate stock concerns to management.
  • Monitor and troubleshoot fulfillment issues, delayed shipments, and carrier claims.

Returns & Exchanges

  • Process customer returns, exchanges, refunds, and store credits.
  • Inspect return requests for compliance with company policies.
  • Maintain accurate return records and reporting.
  • Work with the warehouse team to ensure returned merchandise is processed efficiently.

Administrative & Operational Support

  • Maintain product information, inventory updates, and order records within Shopify.
  • Assist with inventory counts and reconciliation.
  • Support sales events, product launches, and promotional campaigns.
  • Prepare reports related to customer service metrics, fulfillment performance, and returns.
  • Assist with additional operational projects as needed.

Qualifications

  • 2+ years of customer service, e-commerce, or order fulfillment experience.
  • Experience working with Shopify is required.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in Microsoft Office, Google Workspace, and customer service platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.

Preferred Qualifications

  • Experience in apparel, fashion, or retail industries.
  • Familiarity with shipping platforms such as ShipStation, UPS, FedEx, or USPS.
  • Experience with inventory management systems and warehouse coordination.
  • Understanding of e-commerce best practices and online customer experience.