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Shop Manager Jobs in Rochester, NY (NOW HIRING)

Penske

Body Shop Technician III

Rochester, NY

As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs ... management The associate must be able to perform all work adhering to DOT, OSHA, and all Penske ...

Penske

Body Shop Technician III

Rochester, NY · On-site

As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs ... management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske ...

Penske

Body Shop Technician III

Rochester, NY · On-site

As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs ... management The associate must be able to perform all work adhering to DOT, OSHA, and all Penske ...

Jack's Repair Service

Parts Manager

Scottsville, NY · On-site

Strong computer skills and the ability to learn shop management software * Excellent organizational and time management skills * Strong attention to detail * Great communication and customer service ...

Jack's Repair Service

Parts Manager

Scottsville, NY · On-site

Strong computer skills and the ability to learn shop management software * Excellent organizational and time management skills * Strong attention to detail * Great communication and customer service ...

Jack's Repair Service

Parts Manager

Scottsville, NY · On-site

Strong computer skills and the ability to learn shop management software * Excellent organizational and time management skills * Strong attention to detail * Great communication and customer service ...

Cleo and Kin, LLC

Shop Assistant

Pittsford, NY · On-site

$18/hr

... and managing inventory as needed. - Operating the cash register and handling transactions ... shop's success. What We're Looking For To thrive in this role, you'll need: - At least 1 year of ...

Cleo and Kin, LLC

Shop Assistant

Pittsford, NY · On-site

$14.25 - $18/hr

... and managing inventory as needed. - Operating the cash register and handling transactions ... shop's success. What We're Looking For To thrive in this role, you'll need: - At least 1 year of ...

Acura of Rochester

Body Shop Technician

Rochester, NY · On-site

$40K - $150K/yr

Currently, we are seeking an enthusiastic, skilled candidate to fill the role of Body Shop ... Notifies management of any difficulties or problems that may prevent a quality job from being ...

Garber Randall

Body Shop Technician

Canandaigua, NY · On-site

$40K - $150K/yr

Currently, we are seeking an enthusiastic, skilled candidate to fill the role of Body Shop ... Notifies management of any difficulties or problems that may prevent a quality job from being ...

Garber Honda

Body Shop Technician

Rochester, NY · On-site

$40K - $150K/yr

Currently, we are seeking an enthusiastic, skilled candidate to fill the role of Body Shop ... Notifies management of any difficulties or problems that may prevent a quality job from being ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Rochester, NY

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

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Shop Manager information

See Rochester, NY salary details

$31.1K

$64.4K

$97.2K

How much do shop manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for shop manager in Rochester, NY is $64,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in Rochester, NY?

The most popular types of Shop jobs in Rochester, NY are:

What are popular job titles related to Shop Manager jobs in Rochester, NY?

For Shop Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Shop Manager jobs in Rochester, NY look for?

The top searched job categories for Shop Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Shop Manager jobs?

Cities near Rochester, NY with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $64,429 per year, or $31 per hour.

Service Manager - Rochester, NY

Goodyear Tire and Rubber Company

Rochester, NY • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
"Automotive Service Management""Service Advisor""Service Writer""Tire Sales""Automotive Sales""Customer Service""Team Leadership""Scheduling""Workflow Management""Training & Development""Warranty Administration""Automotive Repair"'Shop Operations""Automotive Service Manager""Assistant Automotive Service Manager""Service Advisor""Senior Service Advisor""Automotive Store Manager""Tire Store Manager""Assistant Store Manager (Automotive)""Shop Manager""Automotive Operations Manager"
The pay range for this position is $25.00 - $30.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

Apply