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Pawn Manager Jobs in Rochester, NY (NOW HIRING)

Chess Tutor

Rochester, NY · Remote

$18 - $40/hr

... pawn structures, piece coordination, and competitive chess rules. Ability to explain opening ... managing tournament time pressure. Adapts instruction using puzzle practice, game analysis, and ...

Pawn Manager information

See Rochester, NY salary details

$8

$15

$20

How much do pawn manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pawn manager in Rochester, NY is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Pawn Manager vs Pawn Shop Associate?

AspectPawn ManagerPawn Shop Associate
CredentialsHigh school diploma; experience in retail or pawn industryHigh school diploma; on-the-job training
Work EnvironmentSupervisory role in pawn shop, managing staff and operationsCustomer service-focused, handling transactions and appraisals
Employer & Industry UsageUsed in pawn shops for overseeing daily activitiesCommonly employed in pawn shops for customer interactions
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionLearning about entry-level roles and daily tasks

The main difference between a Pawn Manager and a Pawn Shop Associate lies in their responsibilities and experience. The Pawn Manager oversees shop operations and staff, requiring more experience and leadership skills. In contrast, the Pawn Shop Associate handles customer transactions and appraisals, focusing on daily customer service. Both roles are essential in the pawn industry but serve different functions within the shop.

What are the key skills and qualifications needed to thrive as a pawn manager?

To thrive as a Pawn Manager, you need expertise in retail management, inventory control, and valuation of various merchandise, often supported by experience in sales or finance. Familiarity with point-of-sale (POS) systems, pawnshop management software, and regulatory compliance procedures is crucial. Strong negotiation, customer service, and problem-solving skills help build trust and ensure positive client interactions. These skills and qualities are essential for maximizing profitability, minimizing risk, and maintaining legal and operational standards in a dynamic retail environment.

What are some common challenges pawn managers face in balancing customer service with inventory management?

Pawn Managers often juggle the need to provide excellent customer service while carefully managing loaned items and retail inventory. Challenges include accurately valuing diverse items under time pressure, ensuring proper documentation, and preventing losses from theft or mismanagement. Successful Pawn Managers develop strong negotiation and interpersonal skills, stay organized, and foster a trustworthy team environment to effectively handle these conflicting priorities.

What is a pawn manager?

Pawn Managers are professionals responsible for overseeing the daily operations of pawn shops. They manage staff, evaluate and price items brought in for pawn or sale, ensure compliance with local laws and regulations, and provide customer service. Pawn Managers also maintain inventory records, handle financial transactions, and develop strategies to meet sales targets. Their role is crucial in maintaining the shop's profitability and reputation within the community.

What are the most commonly searched types of Pawn jobs in Rochester, NY?

The most popular types of Pawn jobs in Rochester, NY are:

What are popular job titles related to Pawn Manager jobs in Rochester, NY?

For Pawn Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Pawn Manager jobs?

Cities near Rochester, NY with the most Pawn Manager job openings:

Infographic showing various Pawn Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $31,722 per year, or $15.3 per hour.

Firearms Specialist and Sales

EZCorp, Inc.

Rochester, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago


EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker


Job description

Address: 14620 East FM 2790 Lytle, Texas 78052
Brand: El Bufalo
We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Do you consider yourself a firearms expert? How would you like to work in an industry where you can share your passion with customers and fellow Team Members every day?
EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Firearms Specialist to join our team who brings passion and knowledge about firearms sales, safety, and compliance.
EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Firearms Specialist:
The ideal Firearms Specialist will have vast firearms knowledge and extensive gun handling experience. Familiarity with long guns and pistols is critical. This experience may be from prior retail, hunting, or the collecting of firearms. The Firearms Specialist is responsible for all aspects of managing the firearms department, including driving profitability through buying, selling, and loaning on firearms. The Firearms Specialist completes all 4473 forms (when present), is responsible for all aspects of compliance with ATF guidelines and ensures the store's FFL status stays in good standing. Other Firearms Specialist duties include, but are not limited to:
  • Evaluating the value of firearms presented as collateral.
  • General management of the store's firearms and firearm accessories, including merchandising, pricing, inventory controls, and evaluation
  • Adhering to firearm compliance, such as appropriate certifications, gun book, 4473, NICS and/or other federal/state agency forms
  • Meeting or exceeding financial targets set for the firearms department.
  • Establishing meaningful and respectful relationships with customers
  • Training Team Members on proper handling of and transactions involving firearms.

Requirements for the Firearms Specialist role:
The ideal candidate will possess an engaging personality, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:
  • High school diploma or GED
  • Minimum 1 year of customer service/sales and firearms experience
  • Knowledge of federal/state firearms regulations
  • Able to pass a criminal and ATF background check and drug test.
  • Adhere to all Company policies, procedures, and regulations.
  • Experience with 4473s, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989