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Flagship Store Manager Jobs in Rochester, NY (NOW HIRING)

Insomnia Cookies

Assistant Store Manager

Rochester, NY · On-site

$18 - $20/hr

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Assistant Store Manager

York, NY · On-site

$20 - $23/hr

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Assistant Store Manager

Rochester, NY · On-site

$18 - $20/hr

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Assistant Store Manager

Rochester, NY · On-site

$18 - $20/hr

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Go! Retail Group

Go! Key Holder

Victor, NY · On-site

$16/hr

Store Manager ABOUT US : Go! Retail Group is based in Austin, Texas. We are an established retailer ... Stores, Attic Salt Stores, Toys"R"Us Flagship, Calendars.com, Snoozimals and Tiny Headed Kingdom.

Go! Retail Group

Go! Key Holder

Victor, NY

$16/hr

Store Manager ABOUT US : Go! Retail Group is based in Austin, Texas. We are an established retailer ... Stores, Attic Salt Stores, Toys"R"Us Flagship, Calendars.com, Snoozimals and Tiny Headed Kingdom.

Insomnia Cookies

Bike Delivery Courier

York, NY

$18/hr

... management and organizational skills Knowledge of the 1-mile radius surrounding the store is a plus ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Cookie Delivery Driver

Rochester, NY

$21/hr

... management and organizational skills Knowledge of the 2-mile radius surrounding the store is a plus ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Cookie Delivery Driver

Rochester, NY · On-site

$21/hr

... management and organizational skills * Knowledge of the 2-mile radius surrounding the store is a ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Cookie Delivery Driver

Rochester, NY · On-site

$21/hr

... management and organizational skills • Knowledge of the 2-mile radius surrounding the store is a ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Shift Leader

York, NY

$18/hr

... Manage cash handling and deposits - Other duties as assigned DESIRED SKILLS/EXPERIENCE: At least 1 ... over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in ...

Insomnia Cookies

Shift Leader

Rochester, NY · On-site

$16/hr

... Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE: At least 1 year of working experience ... over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in ...

Insomnia Cookies

Shift Leader

Rochester, NY · On-site

$16/hr

Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE: * At least 1 year of working ... over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in ...

Insomnia Cookies

Shift Leader

Rochester, NY · On-site

$16/hr

... Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE: • At least 1 year of working ... over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in ...

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All JobsFlagship Store Manager JobsFlagship Store Manager Jobs in Rochester, NY

Flagship Store Manager information

See Rochester, NY salary details

$25.7K

$53.4K

$87.8K

How much do flagship store manager jobs pay per year?

As of May 28, 2026, the average yearly pay for flagship store manager in Rochester, NY is $53,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $63,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flagship Store Manager, and why are they important?

To thrive as a Flagship Store Manager, you need strong leadership abilities, retail management experience, and a solid understanding of sales and merchandising, usually supported by a relevant degree or equivalent experience. Familiarity with POS systems, inventory management software, and visual merchandising tools is essential. Exceptional communication, problem-solving skills, and the ability to motivate and develop teams help set top performers apart. These skills ensure operational excellence, outstanding customer experiences, and the achievement of ambitious sales targets in a highly visible retail environment.

What are some unique challenges faced by a Flagship Store Manager compared to managing a standard retail location?

Flagship Store Managers often encounter higher expectations regarding brand representation and customer experience, as these stores serve as the showcase for the brand’s image. They are responsible for coordinating larger teams, handling high-profile events, and frequently collaborating with corporate teams on visual merchandising and marketing initiatives. Additionally, they must adapt quickly to new product launches and ensure their staff delivers exceptional service to a diverse and often international clientele. These factors make the role both demanding and rewarding, offering valuable experience for career advancement in retail management.

What is a Flagship Store Manager?

A Flagship Store Manager is responsible for overseeing the operations of a brand’s premier retail location, often considered the most prominent or representative store. Their duties include managing staff, driving sales, ensuring excellent customer service, maintaining store appearance, and implementing company policies. They also coordinate events, product launches, and marketing initiatives unique to the flagship location, serving as a brand ambassador to embody the company's image and values. This role typically requires leadership experience, strong communication skills, and a deep understanding of retail operations.

What is the difference between Flagship Store Manager vs Store Supervisor?

AspectFlagship Store ManagerStore Supervisor
ResponsibilitiesOversees entire store operations, staff management, sales strategies, and brand representationManages daily store activities, supervises staff, and ensures customer satisfaction
Required CredentialsExperience in retail management, leadership skills, possibly a degree in business or related fieldHigh school diploma or equivalent, retail experience preferred
Work EnvironmentLarge, high-profile retail location, often in a flagship or flagship-like storeSmaller retail store, more focused on daily operations

The Flagship Store Manager typically holds broader responsibilities, overseeing the entire store and brand image, while the Store Supervisor focuses on daily store operations and staff supervision. Both roles require retail experience, but the Flagship Store Manager usually has more leadership and strategic duties, especially in high-profile locations.

What are the most commonly searched types of Flagship Store jobs in Rochester, NY? The most popular types of Flagship Store jobs in Rochester, NY are:
What are popular job titles related to Flagship Store Manager jobs in Rochester, NY? For Flagship Store Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Flagship Store Manager jobs in Rochester, NY look for? The top searched job categories for Flagship Store Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Flagship Store Manager jobs? Cities near Rochester, NY with the most Flagship Store Manager job openings:
Flagship Store Manager jobs near you
Assistant Store Manager

Assistant Store Manager

Insomnia Cookies

Rochester, NY • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

27th of 41 rated bakeries

Job description

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Rochester store is located at 1333 Mount Hope Ave, Rochester, NY 14620.

KEY RESPONSIBILITIES:

Operational Execution
  • Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
  • Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
  • Support ordering, inventory accuracy, and shrink control
  • Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development
  • Support recruiting, interviewing, onboarding, and training of new staff
  • Deliver consistent coaching and real-time performance feedback
  • Hold team members accountable to standards while reinforcing a growth mindset culture
  • Ensure onboarding and training programs are executed to company standards

Leadership & Ownership
  • Manage bakery operations independently in the absence of the BOM
  • Model urgency, accountability, and operational discipline
  • Partner with BOM and Area leadership to identify operational gaps and implement solutions
  • Maintain continuity of operations during leadership transitions or staffing shortages
  • Other duties as assigned

WHAT SUCCESS LOOKS LIKE:
  • Able to independently execute all BOM-level administrative and operational tasks
  • Bakery is fully staffed, trained, and operating at high standards
  • Strong culture of accountability and consistency
  • Acts as a reliable operational leader during any coverage scenario
  • Demonstrates clear readiness and upward mobility toward a BOM role

QUALIFICATIONS & EXPERIENCE:
  • 1+ year leadership experience in restaurant, retail, or hospitality operations
  • Strong operational discipline and attention to detail
  • Ability to coach and develop hourly team members
  • Comfortable working in fast-paced, high-volume environments
  • Ability to perform all bakery roles during peak business periods
  • Strong communication and problem-solving skills

SWEET POSITION PERKS:
  • Competitive pay + bonus eligibility: $18.00 - $20.00/hr
  • Medical, dental, vision & pet insurance
  • Paid vacation + wellness days
  • Career development pipeline into BOM leadership
  • Free cookies every shift
  • Fun, fast-paced team culture
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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